Plumbing reviews in Chicago, Illinois

I needed to find someone to fix the water pipes from the street to the inside the house. Good thing I found this company n got to talk to Bert. He is really professional n a person that cares about his customers. I found their prices affordable and the service they provided was so vital. They didn't push unnecessary expensive fixes, only what was really necessary. We got the result we wanted.I would recommend these guys to anyone cause this guys get the job done.

Absolutely impressed by Bert's exceptional plumbing job! Our old house, with a drainage system dating back almost a century, had outdated dummy drains and a broken basin left abandoned for years. After consulting five plumbers, Bert stood out by conducting a thorough examination of the situation, going as far as using a drain camera without charging a fee. He then presented us with two well-explained solutions each at a reasonable price! The outcome was outstanding, and we couldn't be happier with the quality of his work. We've attached two photos for reference – one before the job and the other after. Truly a great job done!

We had an issue with our sewer line that seemed impossible to fix. However, we saw All Rooter had really good reviews on Google and decided to give them a call. We are glad to say they did not disappoint, within two days they came to our house and quickly assessed the situation. Bert from All Rooter was able to remove very stubborn tree roots from the pipes, added a new access line and put work order for the city to come and fix their side of the sewer line. All work was exceptionally done for a very fair price.

I know some of these companies hound you to give them a great rating and review but this is certainly not the case. When I say hands down Luis and his partner came out and took the necessary time and did their due diligence to troubleshoot my issue with my sub pump being routed that wasn't correctly done years ago. We actually troubleshooted and came up with a solution together and he was very communicative and professional with everything that he did from the beginning to the end. I truly appreciate the level of customer care that was given to my issue. Thank you a million!

The two gentlemen that came to our house were polite, kind, knowledgeable and patient. They answered all of my questions and shared how they identified the problem along with next steps. I would highly recommend The Plumbing Department Inc. to everyone. Thanks again!!

Plumbing Department has handled a half dozen different jobs at my vintage condo building. They've never been stumped or at loss. From the scheduling people to the plumbers themselves, everyone is uniformly courteous and straightforward.

Plumbing Dept. is a union company, meaning you always get two technicians, a master and a journeyman. That also means their rates are a bit higher than average. I justify that several ways. Here's one: They have found and fixed ridiculous code violations in my building in the work of cheaper non-union plumbers. You get what you pay for.

Great experience working with Jeff to add a utility sink in my basement. He was knowledgeable, honest, and focused on the right solution without upselling. The installation was clean, professional, and exactly what I was hoping for.

Easy scheduling, clear communication, and he left everything spotless. I’ll definitely reach out again for future plumbing work.

I had a new toilet installed. I was impressed by the cleanliness and efficiency of the plumbers. They wear shoe covers and leave your place very clean.

Mike was a great help!!

Thank you for being prepared and for your professionalism!

Called with an emergency and they came out quickly and did a great job! Will use again…

Great Family owned business!
Jeff and his crew know what they are doing ,These guys can find you plumbing problems!!!!

Great service! Very professional & trustworthy.

Responsive, clean, professional and punctual. Literally zero complaints. Nice work

They were professional, responsive, and provided quality work. I would recommend them.

Friendly staff from booking through service. Quality work and left the space clean and in working order. Will use them again.

This place was just great, really responsive, service tech came out right away and worked with me to get the parts under warranty. Trip and hourly rates were very reasonable. Highly recommend!

10/10 customer service, techs & efficiency. Always available to assist, go above & beyond and would highly recommend them for other businesses and private residences.

Prompt repair service by very competent professional. Plumbing Department is a top-tier business.

One of the most knowledgeable and honest plumbers that you could ask for and trust. Respect and satisfaction are at the forefront when dealing with this company. You get what you paid for with fair and attentive service, no matter the scale of your project.

This company is great! They will actually schedule something that works for you!! If you say 2pm on Thursday - they are there at 2pm on Thursday! The whole staff is friendly, courteous and super professional. I highly highly recommend them. Thank you Jeff!!