HVAC reviews in Edwardsville, Illinois
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Brady H did a good job on our furnace. He took the extra time to replace our hose which was old and plugged up. Very agreeable and friendly.
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Drew was great if I ask any questions he did not hesitate to answer. Great customer service. Before the arrival to state what time he would be at my resident he informed me he was training Chris to let me know there would be someone else with him. Great customer service! Kudos!
Drew keep that pleasant personality.
I love Classic Air they always put the customer first and make sure we are taken care of air condition and furnace. I will be recommended you to family and friends. Thank you -
Very happy with the work they did. Work was completed in very timely manner and the technician. Joseph D. Was very polite and Thoughtful of our property & home. I would highly.
Recommend them. -
It was great having Travis again as our tech. He was our tech the last service call to our home and he was great then too. He was knowledgeable and helpful with the issues I had and was able to solve them or be able to find out more info.
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Very good service from Chase. He arrived when he said he would. He was very attentive and asked questions. He explained everything to me as he was trying different things to get our unit working again. Very impressed and happy with Chase’s service today! Highly recommend!
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I appreciated the text message I received the morning of the appointment letting me know the status of our technician’s arrival. It also included his picture
Bret arrived on time. He was professional and courteous, and once shown the water heaters he was able to quickly assess the issue and explain the repair process. -
I pay for the monthly maintenance membership with Classic Aire Care, and these guys are exactly who you want them to be—every single time. This visit was with Vince, who was professional, friendly, and thorough with absolutely no games, no drama, and no hidden agendas. He communicated clearly about his arrival window, showed up on time, worked efficiently, and then took the time to explain what he did, walk me through photos of areas to keep an eye on, and explain how the furnace actually works in clear, non-condescending terms. Experiences like this are why I’m completely confident that Classic Aire Care will take care of me when I really need them—because the quality of the techs they send out is consistently excellent. 10+ out of 10. Highly recommend.
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James was very professional and thorough in his review and care of replacing our water heater. He made sure that we were receiving all of the correct products and was even able to save us a few hundred dollars when realizing something wasn't needed.
When we had the last water heater installed the other company we used didn't take extra steps to ensure that everything was set up appropriately. James made sure to take those extra steps so that everything was connected and set up as it should be.
I'm very glad that he was the technician that came out. He was also very nice to my cat, which I really appreciated! It's the little things like that that really make you stay with a company for continued services.
Thanks again! -
Matt did an outstanding job with my winter furnace check. He was prompt, courteous and did a thorough job explaining what he was going to check and then reviewing the results with me. I highly recommend this company! They are ethical and don’t come in with high pressure scary sales tactics to try to get you to buy or replace parts that aren’t necessary. I love this company and trust them completely with my hvac needs!
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Had Corey M and his partner out today for a full replacement. Great service. Quick. Efficient. Conscious not to let my cats out lol highly recommend. Answered all questions. Was great working with Dan for initial contact as well.
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Excellent HVAC service! The technician arrived on time, was very professional, and explained everything clearly before starting the work. . Fair pricing and great customer service. Highly recommend!”
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The service technicians were of the upmost professionals I’ve seen in a long time. They had walked me through the entire process of what they had been assigned to do, asked probing questions about my options to choose from and give some wonderful advice in return. Everything went smoothly and soundly, from the moment they arrived till they left the driveway. I fully recommend this company and the technicians whom are extremely professional and knowledgeable.
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overall, the service was top-notch. Great service from the initial call and through the process of quoting and the work conducted itself. highly recommend.
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These guys do superrrr great work!!! I appreciate their fast and great service!!! Pricing is fair as well!! I highly recommend!!
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Showed up right away and found the issue even came back to follow up! Very kind and professional would definitely recommend!!
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Dan is the best! He is very reliable and goes above and beyond to help his customers.
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Great experience - same day service in the summer heat and did honest work! Highly recommend!
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My old heater started acting up and I was told by another company I would need an expensive replacement.. DMAK's HVAC was able to pinpoint the issue right away. Repair was fast and saved me a lot of money!
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Dan is great! Very quick response times, gets the job done right, very friendly, honest, and makes sure you are satisfied.
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Excellent customer service. Dan came out with extremely short notice, took his time to explain in detail. Very professional, most definitely recommend.
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We called DMAK, Friday, January 12th around 6PM, explaining our heat wouldn’t kick on. DMAK responded quickly, happened to have a pressure switch and we had heat again! This is our second call to DMAK. Thanks for being a reliable source, when we need it most. Came in the extreme heat and came to our rescue in just in time for this first cold snap!