Reviews of local pros in Joliet, Illinois

Great price. Quality work. I will be using them for my air conditioning service when the warm weather hits. Thank you Bob

They came to my home checked my air conditioning unit and found everything was okay. No Charge. This is more than honest. I'll definitely call these guys when I upgrade my central air. This act of kindness shows you can trust this company!

They are awesome! I emailed PWA on Sat afternoon they called shortly after & Bob came out the next day/Sunday to look at our air condition. He didnt charge us for a Sunday visit and we had our new air conditioner in on Wed! Bob and Brandy were both great to work with and I definitely recommend you call them. Thank you PWA

Been using PWA for 10+ years. This time our CO alarm went off at 4am. Bob and his team were there right away and saved the day. Reliable, honest, answered all of our questions and respected our home by using tarps and cleaning up afterwards. Highly recommend!

My furnace was leaking water when the air conditioning ran. The unit is 20 years old and some of my neighbors had to replace their original Builder unit of which I have the same. Was worried about the cost of a new unit. PWA came recommended from a neighbor and over the phone, Bob basically diagnosed the problem enough for me to fix myself. I followed what he told me and he was right. Still had the service call to make sure, but by being honest and not trying to sell me a new unit spoke volumes and I will use them as my go to HVAC contractor.

Andy and Terrance did an awesome job in putting in my new furnace. They explained all of my questions and informed me about everything I needed to know about my new furnace. They are a great team. Thank you Andy and Terrance and thank you Lockwood Furnace.👍

Nothing like coming home after vacation in the middle of summer to your ac not working. From good past experience with Lockwood and not good experience with another local place the answer on who to go with was a no brainer. The 2 technicians were here exactly when they said they’d be. Worked really quick but efficiently. Went over all the new stuff with me very thoroughly. Got me up and running in less than 4 hours and right before the last big heat wave. If your looking for a dependable, friendly, reliable place for any HVAC needs Lockwood def the place to go

A/C, furnace, humidifier and media air filter replaced. Outstanding customer service, extremely responsive and informative. Installers, Andy and Josh, were professional, timely, conscientious and really nice guys. Would definitely recommend. We are super pleased with entire process from bid to installation! Lockwood exceeded our expectations...all during some of the hottest weather of the season. 5++ stars.

On December 9th Andy and Terrance from Lockwood Furnace came to my home to replace my 29 year old furnace and AC. They did a great job, were very pleasant, efficient and clean up before leaving. I would give them 5 stars!!

Jeff was the technician that serviced my two air-conditioning units, he was very professional- on time-and courteous. He fixed my upstairs unit that was found to have a wiring issue. I highly recommend Lockwood Furnace Company for all your heating and air conditioning needs!

We have relied on Lockwood Furnace for all of our heating and cooling needs for the past 16 years with no complaint, We don’t have to call on them often but when we do they arrive on time and repairs were completed in a timely manner. After our last repair in February we had a related issue hours later that was our error, but they came back the same day to correct the issue. Always professional and they always get the job done right.

I had Doug and Mike out a day ago. They replaced my heat exchanger. I wish every technician would be like them. Answered all my questions and went above and beyond! Truly outstanding service!! Shout-out to Katie on the phone too. Highly recommended company. :) Thank you.

I moved into my house 6 years ago and they had this company install a hot water heater prior to this and their name was on the thermostat, hot water heater, AC, and heater. Our hot water heater went out without any warnings. I called them for a service call and they came the same day. Unfortunately for me the hot water tank needed to be replaced. My technician Matt came out and advised us on our options. We chose to have it replaced. He was able to get this done in the same day. He was so customer friendly and was knowledgeable on my older system. He went up and above to finalize the process in just one day. They were very respectful to the social distancing and did not make any mess. I will recommend this company and Matt to all my family and friends. This is a very reputable company for anyone who is looking to get any work done. I will be a returning customer when I need something.

We have used Lockwood since building our home in 1991. We just had our 27 yr old furnace and Aprilaire humidifier done and also our A.C. unit that was the original unit replaced in our house. Doug and Mike did an amazing job. We couldn't have asked for better service. If you're looking for any work that needs to be done, you definitely want to call Lockwood Furnace Co. Thanks again.

My family has used Lockwood since we bought our first home in 2007. Lockwood has always been professional, on time, knowledgeable, and most of all, high quality. Over the years they have really kept our furnace and A/C systems in tip-top shape, with excellent office staff. We just installed a new furnace and hot water heater at our current home, and from the initial estimate of services through installation Lockwood was realistic about install times, talked with us about our options, stuck by their original estimates, and the work included a lot of re-routing pipes, sheet metal fabrication, and more. I really can't say enough about them. They have never disappointed us - their employees seem to stay with the company a long time. The estimator had 40 years, the install guy had been with the company for 14 years. This is a sign not only of a business who knows their job, they seem to treat their employees right, too.

Lockwood employees are extremely knowledgeable and honest! Lockwood is a top-notch company and is the only furnace company I will ever use. Doug Prile and Mike Plada went above and beyond my expectations when installing my furnace. I am so impressed with their knowledge of heating and cooling (they also installed central a/c 4 years ago)! Lockwood Furnace company consistently provides excellent service and products! When they left, I was reassured any questions or problems give them a call and they would be back ASAP.

Bob was very personable he look at my air conditioner. Said I would get a quote by end of day which I did. After accepting the quote my new air conditioner the following week. Thank God it was not very hot yet. Bob's crew that installed the HVAC was on time explained what they were going to do. I did not have to worry about any clean up as all was taken away.

Came home from vacation to an 84 degree home. Lockwood came out in a timely manner, Bob explained everything and gave us options. Andy and crew were professional and personable and always on time. I’m confident that I’m getting a quality product, installation and service. Katie in the office was great too!!

Matt was out today to fix my elderly father-in-law’s AC. He was very professional and knowledgeable technician. Matt took the time to explain everything, and was very honest and thorough with the work that needed to be done. He was also very clean and respectful of my father in-law’s house. Which was very appreciated.
Would definitely recommend Lockwood.

I am definitely rating this company only 2 stars and not 1 Star because they sent someone out as soon as they could. I was over charged! It was over $200 for every 30 minutes! The Tech from what I thought seemed knowledgeable and was positive that what he thought was wrong with my furnace was fixed. He supposedly did everything he could and checked the tubes and outside as well. I ended up paying over $400 and a promise that my furnace would keep working until a warranty part was sent in and I still had to pay for the labor for them to replace it.
IT BROKE DOWN WITHIN 8 HOURS!
I had the people that placed the furnace in my home come in the next day and they fixed it within 20 minutes and it had nothing to do with the furnace but the tubes connected to it! I did not reach out before because I could not find their information at that time.
UNBELIEVABLE!
I will never reach out to Lockwood Furnace Company ever again!! They have a run for your money.

Great experience with Lockwood. Just upgraded our furnace and AC unit. Bob came out gave me an estimate pretty much on the spot and answered all my questions. Andy installed and was in and out in less than 2 days. Explained every question I had and was super qualified. Highly recommend.