Reviews of local pros in Joliet, Illinois

I love having business with Lockwood Furnace Company. I have done my research and I’m happy about their prices, quality, and the technicians they have. Andy and Terrance were so great and knew exactly what they were doing and would really ask for them specifically if I need the same service again. Thanks so much!!

Great company! They installed my new furnace and ac in a timely matter and a grear price. So glad we went with Lockwood!

From start to finish Lockwood did an amazing job. The installers Doug and Mike had everything installed in a timely manner. Couldn’t have been happier. Thank you Lockwood, I would definitely recommend

Amazing service! Highly recommend! Tricia was such a delight to speak with on the phone and answered all my questions. Bob came out and gave us a thorough explanation of what he thought was best for our situation. Within 3 days Andy and Zach came out and installed our brand new furnace and air conditioner. Lockwood made this whole process hassle free and quick! I would highly recommend!! Thanks for all your help !

On the week of 2/9/26, men from Lockwood Furnace re-did my two boilers. Andy and Zack, under the direction of Bob, did a superb job!!!

This company is amazing. Very courteous, professional and helpful all the time they installed a new furnace for me and the installer went out of his way to make sure everything was working properly. I recommend this company to anyone and everyone.

Doug and Will did a great job installing our new air conditioning system with a ductless mini split. They were professional and efficient. Doug installed our first air conditioner many years ago. Even our dogs loved them! We are looking forward to cooler temps in our upper split level without freezing in the lower levels. We should have done this years ago!

Thank you to Bob Swanson, Doug Price, Mike Plada, and Matt our technician! We decided to replace our old (35 yr+) AC and Furnace units in June 2023. Lockwood was recommended by my neighbor, and I am glad we chose them. Our free estimate was easy to schedule, and Bob came out to go over all options needed for our home. During the 2-day installation Doug and Mike explained every step of the way what was going to be done during the process and after installation walked through our new systems answering all our questions. About a month later the AC unit was running extremely loud outside. We made a service call and Matt the technician came out the same day. Immediately upon hearing the unit he identified it was the contactor due to a bad coil and spring. He explained the cause and what needed to be done and fixed within minutes.

From start to finish everyone was personable and professional. Thank you!

Had new Hvac system installed recently. Andy and Zach did a great job. They exceeded expectations in every aspect of the 2 day install. Timely arrival, kept everything neat and clean and even corrected some previous work so the new system could be as efficient as possible. I would highly recommend to anyone looking for a new system, at an excellent price, and outstanding installation techs. With people like Andy and Zach and sales manager Bob, you would never regret working with Lockwood.

Doug and Mike from Lockwood Furnace are awesome to deal with. Professional and caring about the work they do. Highly recommend.

I am sooooo happy I listened to my Dad and went with Lockwood!! From start to finish, they are just an all around amazing company. Every person that I have dealt with has been very knowledgeable, respectful, and honest. I will be referring everyone I know to them! Do not just get one quote from a company either, get a few! Lockwood saved me so much money compared to other companies and they did an amazing job. I even left when they were at my house and came back, I trusted them in my house alone and I never do that! Thank you so much!!

LOCKWOOD FURNACE COMPANY installed a new furnace for me. I sincerely wish that my knowledge of the English language was better. That way, I'd be able to elaborate on how pleased I was with every step. From Bob coming out to look at it to Andy and Zack installing it. And another thumbs up to the lady on the phone. One thing I must expound on is that there were '0' additions to the price. So in short, if you need a furnace, I highly recommend them. 2 brand names with 2 versions each.

I have been a satisfied customer for over 5 years. I had my 20 year old furnace replaced when the blower motor and heat exchanger showed problems during a routine maintenance inspection. I got a thorough explanation of my options and had an estimate in about 2 hours. The installers were very professional and answered all my questions. Lockwood has been around forever and has a great reputation. I highly recommend them.

The best

We are always satisfied with the service we receive from Johansen & Anderson. They call us when our service is due for spring/summer and winter/fall. Thank You Johansen & Anderson

This is the best company I have ever used, prompt courteous and professional. Sales Tony Bennett exceptional! Jason serviced my furnace, outstanding customer service! A giant shout out to Michelle for taking such good care of us! So happy could not give a higher recommendation.

They were on time, professional, and considerate. The lead tech explained what they were going to do, gave me an idea of the time involved, and when possible, gave me options (mostly cosmetic). The price was less than expected and when finished, the landscape looked untouched, except for the bare space left by the old Rheem. The York AC was a perfect fit for our York furnace...no extra space required

Great customer service. Very dependable . I’ve been using them for years. I always use Dave who does a great job keeping my Heating and Air conditioning systems going. He’s very courteous and knowledgeable. Explains everything to me so I can understand and is very professional.

I woke up to a cold house and the furnace blowing cool air. I called Johansen & Anderson and explained the problem. The dispatcher thought it may be a sensor and asked if I feel comfortable cleaning the sensor in order to save me the fee for the technician visit. I did not but appreciated her attempts to save me money. She did a great job scheduling the call so my Saturday was not ruined waiting for an unknown arrival time. When the technician arrived, he was courteous and professional. Sure enough it was a sensor. The tech even showed me how to clean it in order to save me money in the future. I appreciate their honesty and integrity and highly recommend them!

Called them to come service an apartment building we purchased in new lenox. They were the original installers of the boiler, so naturally I called them first as they are familiar with system. Lady on phone said they will not come service their own boiler because it may be costly?!? We manage several hundred units and this is the first time I ever had a response like that. She literally said it might be too expensive. I would say to anyone considering this company that after install they may never come back if something goes wrong. Extremely unprofessional, how do you run a business with a response like that? We will call someone else but disappointing that the original installer will not honor their own work.

The staff is very pleasant, from Michelle (the phone dispatcher) to Jorge (the tech) who came to my home. They were upfront about all costs and fees, so there were no surprises. Jorge was very thorough in his work. We have used Johansen & Anderson several times over the past 20 years and have always had a positive experience.