Reviews of local pros in Mt Prospect, Illinois

Ken is a no nonsense guy. Tell it like it is. He was early(never happens). He made a visual inspection and the proceeded to use a camera and then a heavy duty rodder and pull out a garbage bag of roots. All for the price of $93.00. On top of that he wasn't going to charge me if he couldn't open the drain. This is what 35 yrs. of experience looks like. If all the technicians are like Ken, then you can't go wrong.

I'm new to the Mount Prospect area and am very happy to have stumbled upon Intelligent Service for my plumbing, heating, and cooling needs. I am a first-time homeowner and used Intelligent to fix several of the problems that were found on our home inspection. Every single person who has come to my home from Intelligent has been super kind, knowledgeable, and excellent at what they do. As a woman, I also love that they send a picture of the service technician you can expect to come to your home as an added safety feature. They've earned a customer for life!

Quick appointment and arrival, honest assessment of the work to be done and a fair price. Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.

Ken did an amazing job figuring out what we need to install an overhead sewer to our home. Not we have to figure out how to afford it.

The employees are courteous, helpful and go out of their way to carefully explain what is going to be done and all procedures necessary for the work to be completed.

Great service, they were at my house within 2-3 hours for a clogged service pipe. Had it fixed in an hour & great guys!

I have used Intelligent Service for both plumbing/sewer work and HVAC. In all cases, I found the staff to be knowledgeable, efficient, empathetic (nobody needs an uncaring person around when they have a clog), and respectful of my home by being clean and tidy. They also stand behind their work. I will be relying on them in the future.

Just had an auto-water shutoff (Flologic) installed by Johnny. He quoted a fair price and we were able to get the work scheduled a few days later. He was professional and courteous. Overall a great experience and would definitely recommend.

Replaced our old sump-pump with a dual, battery back-up Cadillac variety. The technician that installed it was professional and thorough - and so far no issues.

I had an issue with my toilet Jonny the technician came out on time very knowledgeable professional got it fixed right away and also let me know what my options were upfront. I highly recommend this company.

As always really great experience using Intelligent Service. I had. plumbing leak, and they were over in 45 minutes to fix the issue.

Had toilet replaced, have small bathroom made sure the toilet fit properly and door still shut. Cleaned up after, put mats down so wouldn’t have water everywhere. I can’t replace myself so had to hire someone.

Our technician was professional and friendly. He filled us in as he made the repair and never tried to upsell us. Wonderful service at a very reasonable price!

Johnny came out and did a great job. Replaced ejector & switch. Mayde sure everything was clean and working well. Not the cheapest, but worth the security of knowing we are safe from back up in basement.
Thanks to all.

This company is amazing. I have had nothing but fantastic customer service. They are honest, upfront with costs, and communicate very well. I recently called them out to service my furnace and it was a very quick fix and it cost nothing.

Always great service, recently purchased a home built in the 1950s and they have the knowledge and expertise to keep my pipes flowing, heat going, and AC blowing! Very satisfied with their ease of appointments, communication and quality of work.

VERY quick and responsive service! Technician was a TOTAL PRO! Courteous friendly and very helpful. I would HIGHLY recommend Intellegent Service! I will DEFINITELY be calling them again in the future!!

The Intelligent team worked with me and explained all the work that was going to be done. Kept me informed throughout the whole project. This project was not something l was looking forward to but with almost 80 year old clay sewer line I knew this was a possibility. I certainly would recommend Itelligent Plumbing.

This company has handled some major and minor issues in an 1880 built farmhouse and we have been very pleased. We had a major pipe issue, frozen pipes and some upgrades and renovations that we trusted this supportive, professional and detail oriented company. I highly recommend them for both plumbing and HVAC.

Great experience. Great notification of impending arrival and tracking on phone. James was friendly and explained everything and finished everything promptly.

Neal one of the owners could not have been more courteous and professional answering all my questions. Installers did a fantastic job going above and beyond would definitely recommend this company to others. Outstanding service!!!