HVAC reviews in Naperville, Illinois
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Gabino did a great job with our furnace! He was really patient and fixed some poor installation work from a few years back. Request him when you need work done from Oncourse!
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Sure! Here’s a warm and appreciative review you could use for Gabino:
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Sure! Here’s a warm and appreciative review you could use for Gabino:
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I can’t say enough good things about Gabino! He came out on a Sunday to repair our furnace—something not many technicians are willing to do on a weekend. Not only was he incredibly professional and courteous, but he also diagnosed and fixed the issue in just 10 minutes. His expertise and efficiency were truly impressive. Thanks to Gabino, our home was warm and cozy again in no time. Highly recommend his services to anyone in need of fast, reliable, and friendly furnace repair! -
What can I say except thank you.
Brian and Noah did our instillation and we are so thankful to them. They got to work as soon as they arrived. They talked us through all the work they would be doing. They made sure to lay down floor protectors so the floors wouldn’t be scratched. They were very kind and answered all questions professionally. They were nice enough to label the circuit breaker as to which one powered the A/C unit and the furnace.
Incredible team, incredible service.
Thank you both again. -
Brian and his helper Noah did a great job on my new furnace install. They were very knowledgeable and explained all their work. They worked quickly and kept a clean site. Great job guys!
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We’ve been relying on OnCourse for the last couple years. From the quality work to the low waiting times to getting an appointment and follow ups, we’ve always had positive experiences.
A huge portion of the credit goes to Ross Latimer, the technician who’s been most of our appointments. Not only does he do a wonderful job, but his customer service goes a long way! He patiently answers all our questions and makes sure we know about what problems he is handling and why he is taking the approach he’s taking. Thanks, Ross! And keep up the great work!! -
We received our new furnace today. Mike and Drew were amazing!! They were very kind and thoughtful!! They were amazing and did an amazing job!!! We are very impressed with both of them and the job they did!!!
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Victor S. Recently performed maintenance service for our heating system. Victor is incredibly polite and approachable. He took the time to patiently explain every single question we had with great clarity. Victor never rushed us or the work itself; instead, he maintained a wonderful, positive attitude that kept everything on track. His attention to detail and genuine enthusiasm for doing a great job made all the difference.
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Ryan McGladdery was professional and did wonderful job. He finished quicker than I expected and addressed all my concerns. So glad ON Course sent him....And he didn't have to rip out wall. He checked to make sure everything thing worked correctly and there were no leaks. THANK YOU RYAN
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Raoul was a fantastic technician!!! Informative, polite and pleasant.
I'd give 10 stars if that were an option. Not disappointed. Very pleased with his service. -
During our first interaction with Oncourse, Jose Cuevas was the service professional that performed our heating system maintenance and he was on point! So professional and informative during his visit. He explained what was needed now as far as maintenance and things we should consider for future planning as it relates to our heating system. I definitely recommend Oncourse Heating Cooling and Plumbing.
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Ross Latiner did an amazing job with my furnace. He is first rsye. One of the best service providers I have ever had . On course is luck to have him on the staff. A ten star rating.
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Our technician Dan S. Was very polite and professional. He not only checked and replaced our thermostat but went out of his way to look at some concerns I had with my water heater. Such a stand up guy!
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I recommend Services from this reliable company , Miguel Melchor was very knowledgeable on making sure in explaining to me what Services were being provided. We are satisfied with their services they go above and beyond. Thank you so much!
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Thomas was amazing! He arrived on time, began working right away, took his time, and was very thorough. He did not cease until the job was completed, in which time he answered ALL of my questions, addressed ALL of my concerns, followed by thorough explanations of the work he'd performed. He was very professional and forthcoming with information. A plethora of knowledge and had no qualms with sharing it. I am more educated about how my plumbing operates, thanks to Thomas. Thank you Thomas. GIVE THIS MAN A RAISE!!
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Gabino was dispatched on a Sunday because our heat was not working. He quickly diagnosed the problem and went about fixing it. Here I must note, that he has the patience of a saint.The thermostat wasn’t working. I insisted I wanted a smart thermostat but after installing it and me insisting I needed the buttons ,he realized that I didn’t want a smart thermostat, I needed a “programable“ thermostat because I couldn’t understand how to use the app needed to program the “smart”thermostat. He changed the thermostat to a programable one then, programmed it for me. Thank you Gambino not only the knowledge you displayed but your patience and kindness. Your Customer Service skills are outstanding .
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Victor S was very polite and easy to work with. He went above and beyond when we realized that our bird feeder that was above our ac unit was collecting seeds and debris. He took the time to clean it properly which was great.
I will definitely use him again -
Garry did an EXCELLENT job on the plumbing work I needed. He is highly skilled, intelligent and professional, in other words he checks off all the boxes. He went above and beyond by educating me on my plumbing system and hardware. This company would be wise to hang on to this guy.
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Raul was very nice and efficient. He resolved the issue ahead of schedule. I appreciated his work because we were without heat during single digit weather.
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Raul did an awesome job of communicating all issues that our unit was experiencing. He he took the time to clean up his working area. Thanks for your help Raul!
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Professional, honest, and knowledgeable
Garry Norris came out today to inspect my water heater, and I’m very pleased with his service. He was punctual, professional, and clearly very knowledgeable. He took the time to explain what was going on, addressed the issue efficiently, and made sure everything was working properly before he left. I really appreciated his honesty and the care he took during the repair. I would definitely recommend Garry Norris to anyone needing water heater inspection or repair. -
Raul did an amazing job coming over to check my furnace. He was very nice and great with answering all of my questions and explaining everything to me as a first time home owner. He helped give me tips on what I can do in the meantime while I have no heat. He did an amazing job explaining to me all of my options available to me. I would definitely recommend!