Always Ready Repair

A faulty AC unit broke down during an extreme heatwave, stopping working on Wednesday. I initially contacted another company because they claimed to be available 24/7 and could guarantee a same-day visit. However, the technician was unprofessional, showed little interest in my equipment, and diagnosed a problem that turned out not to be with the refrigerant.

Instead of replacing the unit due to age, it was found to be a blown capacitor that needed to be replaced. The other company quoted me $12-$15K for a new unit, which seemed excessive considering the original issue was not a fundamental problem with the system.

I sought a second opinion and asked friends for local recommendations, leading me to Always Ready Repair. In contrast to my previous experience, they promptly responded to an after-hours request, offered guidance on potential outcomes, and scheduled a visit for the following day.

Josh, my technician, was exceptional – friendly, punctual, efficient, and incredibly helpful. Upon inspection, it became clear that my units are old and may need replacement soon. The problem was not with the refrigerant but rather a blown capacitor that could be easily fixed.

The difference in service quality is striking, and I'm grateful for Always Ready Repair's attention to detail and expertise. I'll definitely purchase new units from them next season, as their work has far exceeded my expectations.

Josh and Oscar arrived right on schedule, providing top-notch tracking service. They meticulously checked the vents and air flow to ensure optimal system performance. The A/C unit was thoroughly inspected for proper airflow, followed by a meticulous exterior cleaning. Josh took the time to walk us through every step, answering any questions we had. We're extremely satisfied with our decision to go with Always Ready when purchasing our A/C.

I highly recommend Always Ready Repair. The technicians were incredibly professional and the installation was outstanding - they really got it done right!