Home Services reviews in Indianapolis, Indiana

Edit: It has been a week since ExperiGreen said they would contact me. To date I have not been contacted. Instead they came and "treated" my lawn. The technician NEVER went to the back of the house. So now ExperiGreen is charging me for a service I have been trying to cancel for over a month AND not even doing the full service!

ExperiGreen bought Lawn Medic, the service has gone downhill. I am being charged for a service that I told the technician I didn't order. After a pest application, my plants have died, and my yard has progressively looked worse through the season. I've emailed to cancel my account and dispute charges. I was told I had to call to cancel. When I called to cancel, I was put on hold. I'm feeling like a hostage to this company that does terrible work.

This has been my 1st season using ExperiGreen. I thought I would give them a try so I left another well-known company to save money with EperiGreen . I'm very happy with the professional and friendly staff. I'll be able to know more once able to see another Sping season coming around. So far, they've made me a believer and the cost per month is very affordable.

I have been with Experigreen for 2 summers now. My home was a new build with fresh sod grass already laid. I water and mow my yard. I utilize Experigreen to keep my yard healthy, looking green, and weed free… which is what they advertise. This summer i have already called twice to get my yard re-sprayed after service. And to be honest, that was me being nice. I have done nothing but complain of the service and yard appearance this year. They come spray my yard and are in and out within 3mins… it baffles me that you can properly assess my yards and active weed, crab growth, and other forms of unwanted growths in my yard And spray it properly in that time. I have a camera security system so believe me when i say the spraying is laxed, it appears no attention to detail at all is made, it doesnt even seem they are looking at the grass as they are spraying, its more of a race to get in and out. After a long summer of frustration, i mentioned it to my neighbor, and even they said how their spouse and theirselves have seen how hasty my yard company sprays and leaves. I also for two summers now have purchased the mosquito and the grub prevention add ons as well. I do believe those have been helpful. However, to be paying more then $55/mo , my front yard after 2years of care and service should be relatively green and weed free over time and especially throughout the season once spraying has been done a few times. And unfortunately every few weeks and every month i go out and look for improvement and instead of feeling like i am getting that, i am assessing my yard for all the weeds that shouldnt be there. A few here and there are understandable, but when i am counting relentlessly and taking photos, its unacceptable. At this point i am highly considering another company for the next year. And im happy to add pictures taken in the last 30days of yard weeds and such after getting treatments this whole summer and all of last year as well. These are all different weeds and areas of my yards, not just different angles of the same weeds either fyi

We have been customers of Experigreen for over 10 years and every year they do an outstanding job taking care of our lawn. Compared to neighbors, it is evident we have routine lawn fertilizer service, as our yard looks significantly better than many around us. Highly, HIGHLY recommend!

I went with this company on recommendation from a landscape pro. Recently a technician who did not follow proper procedure applied fertilizer and burned my lawn in several spots. I know the technician did not follow procedure because when I complained I got an email from the company stating that their employee did not follow procedure.

My yard looks horrible. I asked for a refund of what I paid for the entire year because now I have to find a different company to care for my yard. I have been spending money to apply lots of water to the burned areas and a refund of the unused yearly fee I paid does not compensate me for the extra expense for the water and my time to correct their error.

When I first registered my complaint they sent a technician out who took pictures of the lawn and forwarded to someone to act. Several days later I still had not heard from them. I called and was promised a call back from a manager that day. The Call did not come. The next day I called to cancel service. A manager finally left a voice mail wanting to meet face to face. They have the pictures the tech took. They sent me an email saying someone did not follow procedure, what is the benefit of wasting my time to meet face to face? I told them I needed a full refund. Today, five days later, the partial refund they tried to get me to accept has not even been processed. They could offer no explanation for not processing the refund nor a time frame to get it processed.

Very poor service. If you want a burned lawn, technicians who do not follow procedure, and unresponsive management who admit to their staff did not following procedure then this is the company for you. If you expect better results and people who will stand behind their work and be fair with refund policy, you may want to go elsewhere.

Very Disappointing Experience
I paid for a full plan, but no work or visible changes were made to my yard. The company advertised guaranteed results, yet when I requested a refund, they refused. I’m disappointed with the lack of follow-through and poor customer service.

I'm a new customer as of February 27, 2026. I had a pleasant experience when I spoke to Austin. He explan the company and he they work, the equipment, products us along with the importance of them along with why you would us them. Austin i commend you for a good will done.

Since I have been used your product , I don’t see any improvement on my grass and I have it getting worse and my grass starting have mud and keep talking to operators for advice and supporting and explaining why that happened when I used your service, no feedback I have received .

We select ExperiGreen this year for our lawn Care. But the services are terrible:
Incomplete Service:
• The technician only spot-sprayed weeds with a handheld device, failing to treat the entire lawn as promised.
• The herbicide used (dark-colored solution) visibly damaged healthy grass.
• Repeated Negligence:
• Despite my prior reminders, the technician ignored the request to overseed the lawn manually—an issue that occurred in the past two services.
My yard looks horrible. I asked for a refund of what I paid for the entire year because now I have to find other company to care for my yard and repair the damage the technician from ExperiGreen did.
I called customer services; they told me they will discuss with local manager and get back to me ASAP. So far, I didn't hear anything from them.

Update: After two treatments, my yard actually looked worse than it did prior. Weeds took over, I was constantly pulling them.
I was done with the lies and crappy product.
We went back to our former company and after the first treatment, my yard definitely looked better. Yes, we still have dirt all over the yard but, next up is aerate and overseed. 🙏🏻
No, I don’t recommend ExperiGreen.
1st review: Braedon is very sweet. I do wish I had known he was coming though. I was told it would be 8 weeks between treatments but it hasn’t even been five. I’m fine with that if that’s our plan but, I need notice and on a set schedule. I have trees I need to plant and planned on planting them today but now I have to wait several days to do it. I’m not sure that is Braedon’s fault but I do know I was told they would call first before treatment but both times they’ve come out, I got zero warning.

Third treatment so far this year and my grass is growing faster than I can cut it, even filling in bald spots. Tech was very attentive and careful not to spray flower beds. He took the time to explain and to answer questions. If there are any problems they are right there to correct the issue. I would recommend this company 100%. You will not be sorry.

The service tech was very kind and did an outstanding job

The technician who did my service is servicing to much land area.. He is treating my neighbors yard with mine. A portion of my treatment is in my neighbors yard. That’s unnecessary… Someone needs to contact me before next service. Thanks

Ricky h was professional and thorough. Highly recommend

Shawn was great! Explained what he was applying today and covered every area of our property.

Only lasted one service: this company is too big to give good customer service. The technician was suppose to come to the door so I could have my dogs in and didn’t. He also was unaware I have cameras in my backyard and saw he didn’t cover my whole yard. When I tried to talk to tru green they were unable to respond and only sent text they would come out. Never an apology or wanted to make it right. I canceled the service on a Saturday, the agent “disconnected me”. I called back and they said they canceled it. Monday I get a text that they will be out to treat my lawn on Tuesday. I called again and canceled again. The lady even said she saw in my notes both times I called to cancel on Saturday. She assured me she it was canceled. I then got a text message Tuesday morning that a technician was coming out today. I called a 4th time to cancel and said if someone shows up from TruGreen they will be trespassing. Absolutely to big of a company to keep track of what’s going on in different areas. Isn’t will to actually deal with customers needs with pets.

I have tried calling and your phone robot to no avail! I see where my lawn was aerated but I do not see any seed put down. Is this normal practice?

We did not receive the usual text indicating a service would be performed. The young man did ring the bell and say he was here. I had to ask which service he was performing. We get more than one.

Exceptional service technician (Sherrice) takes the time to do the job right. I have had this service for many years, we can always tell when Sherrice has performed our mosquito defense, because we don’t have a mosquito problem for the coming month. I have been in business and managed people for over 40 years, this technician is the kind of worker that makes a company successful. True green is blessed to have her on their staff.

Maurice P treated our yard today and did a great job. He was very personable, knowledgeable and very careful with the treatment he applied. It was a pleasure working with him. Hopefully we will get to work with him again in the future! Set up

Excellent and reliable service. I’ve used 3 different lawn services over the last 5 years and TruGreen has honestly been the best by FAR. The guys who come to perform the services are always professional, kind, and do an excellent job. My lawn looks excellent and I feel I’m getting every dollar’s worth of my spend, which is pretty unique these days.