HVAC reviews in Indianapolis, Indiana

Cameron was quick to arrive and was able to fix our drain even though it was more challenging than he anticipated.

Paid emergency weekend rate but no other company could get to us until Monday.

Brandon was on time. He was knowledgeable and took time to explain what he was doing. Very friendly. Would definitely use him again.

Andy from Summers Plumbing Heating and Cooling removed my old gas hot water heater and installed a new 50 gallon one on 9/12/25. He and the Summers team were fantastic. Austin came out a few days before to give me an estimate. Due to the tight space it was unclear if a 50 gallon would fit. (I had a 40 gallon.) Austin said they would bring both out and put the 50 gallon in if it fit, otherwise they would put in the 40 gallon. This was a wonderful idea, so a big shout out to Austin as well. He thought the 50 would fit and it did.

Andy did an amazing job all along the way. He and his assistant were very thoughtful, friendly and professional. They also replaced my hot and cold water valves for my washing machine. The old ones were frozen up and would not turn.

I tend to ask a lot questions. Andy was very kind and answered them in a very professional manner. I could tell he really welcomed my questions and was very helpful with all his answers.

Overall, the whole process was top notch. Andy was on time, has great interpersonal skills, and clearly knows his stuff. The price was very competitive as well. Highly recommended! Thank you Summers PHC.

Ethan explained to me how the process of cleaning my ducts and hvac system would be. They were efficient and also cleaned up after they were done. They were professional at all times. I am pleased with Summers service.

Kyle was great!

Solved my issue in record time

Plus, he was a super nice and honest guy.

A Plus!

Kyle was very friendly and explained our situation and options very well. He was very straightforward and was happy to answer all of our questions!

Awesome job!! I love all Summers Heating and Cooling employees. Exceptional service everytime!! They are nice, polite, great customer service.

Kyle showed that he knew what he was doing. Very friendly, swell as his crew. Out with the old AC, in with the new. During a heatwave, it's very important to be on time as promised. Summers Plumbing Heating & Cooling kept to their promised of getting us back to normal.

Today Leo was the technician that helped us. Very friendly, knowledgeable about his job.

Cameron did everything needed to accomplish what he came for. Very nice young man. I thank him.

Fast, friendly and awesome service. Jackson got our furnace up and running within 10 minutes with no extra charge. Highly recommended

Technician came out and performed regular maintenance. He arrived earlier than expected which was great. The office called ahead of time to make sure the new arrival was ok.

Brendan was quick and efficient , of course it was the first preseason check up of a new system installed in August 2024 (14 months prior). There was no cost as this was part of the installation program, one pre-season cooling and heating check up. This was the heating season check.

Cannot say enough good things about Zach! Nice, informative, and went above and beyond to help. We appreciate him saving the day!

Technician did a good job. The only thing I wish was included as part of the clean and check is to pull out the blower and clean and check the squirrel cage fins on the fan . I had to also pay $344 for a $80 part

Austin and Bradley did an amazing job. they explained to me exactly what they were doing and why. Then they tested their work and then took the time to give advice on what to do to keep things going. They not only were very professional but they weren't trying to up-sale or find additional issues to pad the bill. i'll definitely use them and the organization for any future needs.

Kyle the technician was polite and appeared to be very good at locating the problem with my furnace and repairing it. He also explained ways to operate my system more efficiently.

Leo came out and done what he could with our drain under the bathroom sink. Then noticed a leak before Leo left my husband mentioned it was still leaking and Leo said it was fixed then proceeded to leave..this left us very upset. We called summers back to fix this issue and Zach was sent out to FIX this problem. He explained everything very well and was very efficient repairing my drain under the sink he was polite and very quick, which was very helpful. We only request Zach back out in future!

I had a very small crack in my basement sewer cap. Turned out I had a leak in the main gas line. Dan was the man. He showed (and explained) the leak and presented 2 options to repair. He brought in extra help and missed a good portion of their annual donation day. Great communication, skilled and experienced. I highly recommend the company, specifically, Dan, Andrew, and Jared

I have to wonder if they are selling gold-plated water heaters. I was quoted $8999. Thankfully I got a second plumber to come out the same day and do it for $2100. My whole experience with Summers felt performative. Definitely will not be recommending.

Heath and all of Summer’s staff were really good to work with. Heath showed up early and got to work, respectful of property which I appreciate.
Highly recommend Summers.

Decided to go with this company for annual HVAC and plumbing maintenance plan in October 2021. The plan covered multiple maintenance visits (heating, cooling, and plumbing). During the first visit in October 2021 my new smart thermostat seemed to malfunction and stop working. Fortunately for me, it was still under warranty, I had the old thermostat on hand, and the technicians maintenance appeared to have caused it to stop working. He returned to install the new replacement thermostat for free. The next visit for my AC didn't occur until late July 2022 and plumbing was scheduled for August 2022. My AC had been working all summer with no issues. A technician arrives in July (Eric Ross) to perform maintenance. I leave him to his work with full trust and confidence. I have cameras throughout my home but wasn't thinking I'd need them. The technician completes his maintenance and gives me his analysis/report. He tells me my system was dirty and my dual capacitor is in acceptable r ange but may need replacing at some point. He basically tries to sell me on a new system. I give deference, send him on his way and go about my day. Around 4 pm I get a message from my smart thermostat that my AC is malfunctioning. It's after hours. So my kids and I have to endure a hot night with no AC. The temperatures for the day reached above 90° and didn't go down much inside the house with fans and open windows. I text and try to reach the technician. I don't get a text back until the next morning around 8 am. The technician later informs me to call the customer service to setup and appointment for him to come back out. There's going to be a trip charge and he automatically diagnoses the problem as the dual capacitor, over $300 in extra costs. I make a comment that it's odd my system worked okay until he performed maintenance on it. Unfortunately or fortunately, depending on how you look at it, I couldn't get an appointment for him to come back within six days (unfortunately). During this time, I'm away from home (fortunately) and do some research on dual capacitor while I was away. I'd scheduled an appointment for the following week but decided I would ask a HVAC professional friend for help and ordered a compatible dual capacitor online. My friend arrives and takes a look at my system. We take pictures before he does any work (photo attached). Shockingly, he discovers a wire has been disconnected from the dual capacitor and not re-attached. It appears the wire was hidden. He decides to go ahead and replace the old capacitor but also tests it. It's still good. My friend and I have a discussion if this is just negligence and/or intentional malice. Either way, it is upsetting as a homeowner. I decide to review my camera footage to investigate the visit even more. I discover a couple other things that confirms my suspicion that I didn't receive the service I paid for and I can no longer trust this company. Now, I have to say this company has some pretty good systems in place like sending photos and names of the technician, feedback texts and emails, and such. I go back to the feedback form and amend my response to negative. This leads to me speaking with a manager (Eric, no last name given). My goal here is not financial, though a refund would be nice. It's accountability and transparency in case others have experienced similar. I was offered additional services above the cost I paid for the maintenance plan. I declined the service because I can no longer trust this company. I know this is a very long post. I shortened the story and hopefully provided enough details. Be careful and vigilant if you use Summer's Heating and Cooling of Broad Ripple. Speak up if something similar to this has happened to you. Sadly and unfortunately, watch technicians closely when they're working on your property.

Leo promptly came out to our house, diagnosed the issue and went above and beyond to make sure it was fixed correctly. Would definitely recommend to others.