Plumbing reviews in Indianapolis, Indiana

Greatful Plumber was prompt, efficient, and fairly priced. They changed out my whole house. I had same day servicce to change out a whole-house sewage ejector pump. I will definitely be calling them again.

Had a new water softener system installed.

Christian is great, easy to work with.

Fixed me right up no hassle.

Book these guys, and they'll take care of it.

These guys answered our prayers today! After being quoted over $12k from another company, Grateful got us back up and running for $439. They were professional and listened to all of our concerns from the initial phone call to their on-site visit. Cannot thank Adam, Brandon & his crew enough - we are definitely GRATEFUL!

I found my water heater leaking the afternoon before my husband and I were leaving for a weekend trip. I called Adam in a slight panic. He was very easy to work with and gave me a quote that same day. He was able to get us a new water heater installed by the next day! I didn’t have time to call around for a bunch of quotes but I know we paid way less than my mom did for a smaller tank. Will definitely call him again for any future plumbing needs.

This has been an excellent experience every step of the way. Adam called me back right away when I inquired about getting a quote. Got an appointment for the next day. Brandon and Kyle arrived right on schedule and did a great job with the installation. Very good customer service as well. Couldn't be more pleased. I highly recommend Grateful Plumber.

Have used Grateful Plumber for many years on home remodels and rental properties. They've always been great to work with; communicative, knowledgable, and fairly priced. Will continue to call whenever I need some plumbing help!

Adam at Grateful Plumbing was able to respond to my backed up kitchen drain within 24 hours of my call. Could have been sooner if it had happened earlier in the day. Christian came out assessed the problem, got right to work and made sure everything was in perfect order before he left. I like that this company tells you what it’s going to cost up front and that’s what you end up paying. No nonsense when they’re finished. They are Always polite and respectful .

Service appointment available was quick, 2 days but was not in a rush. Communication was great. Tech was professional, explained options completely and offered suggestions. He was respectful of our home. In checking price comparions post install appointment, I found the model + install of disposal was expensive compared to same model installed by both Lowes and Home Depot. While both Big Box stores offered a 5 year warranty, I was told mine only has a 2 year warranty, which seems strange for a professional install, as a plumber purchase vs a potential install a by a home owner I would think their supply chain would offer products with more generous warranty than box stores. I had a 1/2HP Badger 5 installed. Removing one star due to price paid seems high.

I think Grateful plumber has good service, average comparison prices, even on the high priced parts but they all seem to have high prices on parts. I think Chriatian has displaced anger issues, I talked to Adam, his boss about it and he agreed he has some things to work on with learning how to talk to customers. I was insulted a few times when he stated, "this is going to take all day." This comment was because I stepped into the bathroom to look at the flange on the floor because he said it was a little loose. I told him he shouldn't talk to customers like that. Christian then said I was rude and I think that set the tone. As he was working on my toilet he proceeded to say, "these kohlers are cheap toilets and I hate working on them." I never had to deal with a professional service with an employee with bad manors. I told Adam, Christian is an excellent worker, if only he can apply that same ethic to his communication skills. Honest review from a 66 yr old that makes it a point to never be rude. Thnx

Transparent and honest discussion beforehand, and quick and painless service. Was a welcome departure from the cookie cutter companies treating customers like they're buying fast food. Excellent communication and customer service.

Being newer to the area, we were originally referred to a different local Brownsburg HVAC and Plumbing business (55yrs history) by some of the parents we know through our kids activities. The tank and rest of the heater was older but functionally fine(per assessment). They gave 2 options, 1. A replacement blower with install (blower is around $450 retail various suppliers plenty of volume as I called them myself and delivered in 2-4days. Likewise the blower “install”requires 3 screws and 3 metal collars to be tightened). 2. A new apples to apples Unit, Being the unit is older and will probably need replacement in the future. This parts a shame, option (1) was over $3500!?!? and (2) around $5800. With those illogical suggestions in hand, I found Adam and The Grateful Plumber. It was almost noon on a Friday when Adam pivoted with his team and made the time to get out and assess our situation. He and his team were thorough while also being very upfront and detailed with my best options and pricing. Ultimately the conclusion was the same in (1) replacing blower or (2) new apples to apples unit with install. We ended up going with the new unit and they got it all completed that day so we could have hot water for the weekend company coming to visit!!!! Oh and to add, the price was just UNDER what the first business quoted me for the “rigorous and in-depth” screw removal and couple collar tightenings needed for the roughly $450 blower(that COMES with the screws and collars even). I highly recommend Adam and team! They provided top notch service and quality while being one of the few actually locally owned/mom and pop service of this kind still around now that the larger corps have acquired many others over the past few years.

I really appreciate the experience with Christian at Grateful Plumber. He came same day, great communication, on time and was able to diagnose the problem and fix it so quickly. I trusted him and felt safe and well taken care of. I highly recommend this company!

This is the second time I have used the Grateful Plumber. (I have had their magnet on my fridge for 5 years.) I called them on a Wednesday and they were out the next day. My issue was pretty extensive but Adam pulled everything and everyone together and the job was started immediately. Every call / question / text was answered and everyone was courteous, helpful and respectful. Every member of the team made sure I knew what was happening and why. I would recommend the Grateful Plumber to anyone. I hope to never need them again 😉 but I definitely will not hesitate to call should the unexpected happen.

Grateful Plumber did an amazing job on my plumbing project. What started out as a routine water line extension project, turned out to be more complex. The team of Brandon and Chris thoroughly troubleshot the situation and came up with good and economical solutions to complete successfully. Thank you!

Hot water leak in a concrete floor. Christian and Kyle promptly showed up, and diagnosed, organized, and were ready to tackle the project. They both worked diligently to resolve my issue. Cleaned up the area afterwards, and were such polite and kind young men. I would recommend this business to anyone, large or small plumbing issue, this company can help you out!!

We’ve used Grateful Plumber for years and have been very happy with them. Easy to. Work with. They return phone calls promptly when they don’t answer right away. Fair pricing, and above all excellent service. Adam explains everything. The technicians are very good, courteous, friendly, and arrive on time. Great communications by calling when en route. We highly recommend them.

Finally found a professional local plumber that I can work with. Phone answered by a live person, with plumbing experience, the owner, Adam! When have you had that experience? Fast service by experience professionals. Able to help diagnose my sump pump situation quickly, and correctly, something the previous plumber was not able to do due to my 2 sump pump configuration. Service recommendations were clear and estimates reasonable. Work done immediately over the holidays. Will use again and recommend.

I am very pleased with Grateful Plumbers Adam, Christian and Brandon along with their crew. They put in a new water softener and replaced all of the plumbing in the tub/shower, inside walls and new fixtures, with minimal mess and very diligent care. Good communication, good guarantees. 👍🏻👍🏻 Thank you!

I've used Grateful for three projects now, and Adam and his team have always been cordial, professional, and incredibly responsive. Their pricing is competitive, and the quality of their work keeps me coming back—whether I want to or not. 🙂

Brandon and team did a fantastic job! Even when the job got pretty tough because the slab in the affected area was thicker and took a lot of effort to break it up without affecting the water lines, he maintained professionalism and did a great job! Both of them were very respectful, knowledgeable, and shared details of every step they were taking. Thankful for their attention to detail and desire to help remedy the water leak we were experiencing!

From initial contact by phone, through completion of the work, a great experience. Fast return of my initial inquiry, excellent communication thereafter via text messaging and email. The techs did an excellent job and the work was beautifully executed. I have an 80+ year old home and the techs helped with solutions to a couple of things that will need attention in the future. In addition to all this, the quoted price was very nice! I will be using Grateful Plumbing in the future.