Plumbing reviews in Indianapolis, Indiana

Very pleased!! After having 2 other plumbers come out to try to fix a leaky faucet and loose fixture without success, we contacted Plumb Doctor. Jason was amazing!! He arrived earlier than scheduled appointment time (and contacted us to make sure that was ok).. He was professional, courteous, and quick to fix the issues. We will definitely use Plumb Doctor with any future plumbing projects/problems.

Had a great experience with Plumb Doctor. I loved that I was able to call and talk through the issue with a professional to decide next steps. The plumber (Jake) was right on time and very professional. He made sure to keep me in the loop and was straight forward about the cost before performing anything.

Tim and Josh were prompt and courteous in addressing a small plumbing issue for us. They were extremely professional and friendly. The entire process of scheduling the appointment and getting Plumbing Doctor out to look at the problem was easy. *update- my husband discovered that they didn’t actually fix the problem and under the sink was once again covered in water.

I reached out to Steven to have him come to my house because I had no water going to my bathrooms. They didn’t have availability until the next day but when I told him what was happening he agreed to come the same day. He was extremely professional and knew exactly what was going on and what needed to be done to fix it. I can’t praise them (Ashlynn and Steven) enough on how professional they were. He checked all my pipes and gave us an estimate on what it would cost to get everything back to normal. He got the job done within an hour or so and it ended up being a little bit less then what he quoted us which almost never happens. I will continue to only use them from now on and will only recommend them as well. It’s hard nowadays to find trustworthy people that also genuinely care. Thanks again guys!

Tim from Plumb Doctor showed up promptly and on time. When he found an additional issue with my water heater, he communicated well, telling me the pros and cons of making or not making the repair. He did a good job and was courteous and professional. All in all, I was impressed with his work!

These guys are great!

I had an estimate from another plumber to replace the motor in my steam room for 5,500 dollars. Because it seemed so expensive I reached out to PLUMB DOCTOR for a second estimate.
They told me I didn’t need an entire motor, I just needed to replace a part on the existing motor.
They ended up saving me almost 5,000!!

They’re honest, and their good!
I recommend them 100%

Jason arrived on time to install my new water heater and did a great job. He patiently answered all my questions. I also appreciated that he took time to tell me how best to maintain the water heater to extend its' life. That is great customer service. From the initial conversation with John to the final installation with Jason, everything happened as it was described to me. I will say that I was told it would be "a couple of hours" and it took a bit over 3 hours, so if I had only taken 1/2 day off that might not have worked well. But I know they can only estimate this - different for every install. All in all, I would definitely recommend Plumb Doctor for excellent work and excellent customer service. Thanks Jason and John!

Our home warranty company assigned Plumb Doctor to repair our water heater. Ashlyn called first thing in the morning to schedule the appointment. She was extremely friendly and professional. They were able to schedule a same-day appointment. Our technician, Dustin, quickly diagnosed the problem and repaired it that same afternoon. He was knowledgeable and considerate and made recommendations on how we can avoid the problem in the future. Our experience with Plumb Doctor was the smoothest we have had with any contractor assigned by our home warranty company.

Top notch response and service. Replaced my well water tank and I was pleased with their installation, communication and professionalism. Came out first to consult on job and clearly laid out their recommendations which matched the end result. This is the 3rd time I've used their services for items I needed done at my house and barn, and would definitely recommend.

Thanks guys!

Miguel was our service technician, he was very polite and helpful with making suggestions for repairs and checking a few concerns we had with our water softener. We had a really great experience from the start with scheduling the service call with Ashley and having Miguel to our home, both were friendly and I would definitely recommend using them for plumbing needs. Compared to other plumbing companies I called to check on pricing, this was the best experience we had and Im happy we chose Plumb Doctor we would use them again for sure.

Plumb Doctor is phenomenal! Scheduling was super easy. They came out on time. They quickly realized I had a bigger issue than first thought. A camera was used and showed the extent of the problem, 108 yr old pipe needed full replacement. Plumb Doctor made the process so stress-free. They came out couple days later and Jake dug up the old pipe & replaced with a new one. Jake was extremely professional and did an impeccable job! I highly recommend Plumb Doctor and will use them only moving forward.

Tim was on time and very pleasant! He identified the problem and explained to me what the issue was and how it was corrected. If ever, I need to have my hot water heater serviced again I will use Plumb Doctor and highly recommend them to anyone. Also, the front office was easy to work with when collecting information regarding the issue from my perspective.

This was one of the best experiences I have had with any contractor!!! I made the initial call on Wednesday when, the Jamie was very friendly, great customer service.... Andrew was the technician that came out and completed the inspection, and gave me a very reasonable price for the job.... Then there was Jason, he was so awesome very personable, friendly and efficient. Talking to Jason was just like talking to a friend, he did great work, very neat and even cleaned up after he was finished, I would recommend this company to anyone.... THANKS PLUMB DOCTOR!!!!!!!!

We've used plumb doctor a second time for a different sewer. They were so good and affordable the first time we didn't even bother to get additional quotes. They did a good job leaving minimal damage to the yard. They came out quickly and started work as soon as the permits were in. We'll definitely call them for future issues.

old review
Plumb Doctor came out soon and was able to replace our sewer drain a few days later. They knew exactly where to dig and did the work quickly. They put in a larger callout then normal at our request and at no extra charge. They also came back twice to cut the pipe down to ground level. They were several hundred dollars cheaper than the other estimates we got. This is partially as they don't have the large overhead of a large company but also because they don't actually level off or reseed the ground afterwards.

Miguel came and repaired a leak in my condensate line from my ac unit and strapped up some loose water lines to eliminated my noisy pipes. He was very courteous and prompt. I will definitely recommend Plumb Doctor, LLC to all of my family and friends. I had a follow up problem which I should've had him check on his first visit. Miguel came back today and fixed my pipe and arrived 2 hours ahead of my appointment and had it fixed in approximately 30 minutes. He freed up my day so I could tend to my business and he was on to another job in my neighborhood. Quick and professional, I really appreciate that!

This Plumbing Company is a beautiful bright light in the service industry!!! We called today to get a quote on several issues in an older home that we just purchased. The lady in the office was quite friendly and competent, and said she had an opening today! John text shortly after we hung up and stated he was on his way...I really liked that! Shortly thereafter, he did indeed arrive.

We then explained all our concerns to include a leak in the crawl space that we were informed of during the Initial inspection and we also addressed our concerns regarding the smell of the well water and the need for a whole house water filtration system among other smaller issues. John checked everything out and reported back. He advised us that there absolutely was no leak under the house and further stated it was clean and dry enough under there to sleep. He then explained why we had the smell from the faucet and further told us there was a water filtration in place already and showed us exactly how to change the filter and where to purchase the replacements! This guy has more integrity in his little finger than most all combined that We’ve ever dealt with! We will never call any other plumber in the future...this company has absolutely amazing standards! Many Blessings Plumb Doctor.

Update: This is our 3rd time using this company and they have never disappointed us! Very Fair and Honest.
Miguel has completed our last two projects and both times we’ve have been very pleased! He is a very thoughtful, polite young man that takes pride in his work. He goes above and beyond and the completed projects have been outstanding! The receptionist Ashley is also very polite and completely competent during scheduling and other questions that come up. Thank you Plumb Doctor for continuing to be a Beacon of Light in the Service Industry.

Dustin was incredible! We had 6 visits from another plumbing company (over the course of 3 weeks) who couldn't identify the issue completely. Dustin fixed our clog and then diagnosed and fixed our broken sewer line within a matter of days for a fraction of what the other company wanted to charge us. He's such an honest, personable, and kind man to work with. We would definitely recommend to anyone!

I had an outstanding experience working with Plumb Doctor. The representative who contacted me to schedule my service (Jamie) was courteous and responsive. My plumber Jason was extremely knowledgeable, professional and experienced. He diagnosed the problem with my water heater immediately and got it replaced without incident. Excellent service all-around! Highly recommended!

We found a leak coming from our washer water hookup and wanted to replace our outdoor water faucets at the same time. They came out that day on time (actually early, but he called to make sure it was ok). Dustin was fantastic! He said that all we would have to do is tighten something to stop the leak and there wouldn’t be a charge for that. We opted to replace the whole thing because it was old anyways. The outdoor faucets look great and work fantastically. He was very knowledgeable, personable, and very honest. He also did not talk down to me, which is very important to me. The prices for Plumb Doctor are also very reasonable!

The office personnel was so very understanding and compassionate. She was trying to get the best appointment and kept me informed on the status. The two repairmen were excellent. They went about their job and was very efficient. They removed and installed the new one in record time. I was very impressed with the company and would recommend them to anyone. I would have liked to have a new drip pan but that is a little thing.

Great service. Took time to listen and explain everything. Highly recommend