HVAC reviews in Des Moines, Iowa

I received prompt service and at a fair price. Logan was a good listener and explained everything very well. His ready smile and brilliant attitude made me very glad that I called Holt. Thank you for doing an amazing job.

Plumbing appointment: He went thru everything and summarized all his findings easily for me. So nice to go through it and send in email with pictures. I appreciate his time and report out. We need to review and make some decisions. Thank you

Joe was a pleasure to meet and did a great job explaining our options. I would request him personally for future needs! Great guy!

I’ve never used Holt Plumbing & Heating for any service, but today they earned my respect in the most unexpected way. I was stuck trying to back out of a busy street for over 10 minutes—cars flying by, no one letting me go. Then, out of nowhere, a Holt truck stopped, blocked traffic, and made sure I could get out safely. That small act of kindness spoke volumes about the kind of people they are. If they care this much about a stranger on the road, I can only imagine the level of care they put into their actual work. Thank you, Holt Plumbing & Heating—you turned a stressful moment into a reminder that good people still exist!

Had them install a reverse osmosis system back in September. Asked about the filters and changing them and everything that needs to be done. So today I call about getting filters after trying to find the part number on the Internet and not being able to find them I called the actual company in Flowermound, Texas. They told me to get a hold of Holt so I did. The receptionist was no help I had to get a hold of the technician who actually put the system in. After speaking with the technician, he had to get the pricing which was expected and they wanted $300 for one. Filter absolutely insane. After paying over $1700 for a system, I thought was going to protect me now they’re trying to screw me over yet again with $300 for one filter. Do not use these people a bunch of crooks found them online for $30

The guys that came to the house were super helpful and pleasant. They did great work and explained to me everything that was going on with my hearing system. So happy I called Holt!

Sam was knowledgeable and friendly. He was patient as I asked my questions, giving straightforward answers and advice. We had been customers of 72degrees, and we had a really good experience with Holt.

Our tech was fantastic but the price was absurd. For an after-hours call, I agreed to a $149 diagnostic fee (appropriate). I let them know it was likely a control panel issue, and voila - it was a control panel issue! I'd checked the parts online before calling and most sources put the panel around $125-144. I completely expected a large markup on parts OR a notable labor charge for an after hours call of course...but they marked up the part to $600! At that point, it was already installed and there wasn't much I could do about it. I fully expected the bill to be $400-500 to account for labor and trip fees as well as the part, but $750 is, frankly, asinine. Beware the pricing and be sure to get an estimate before work is completed. It's unlikely that I'll use this service again, which is disappointing because the tech was great and I've generally had great service with them.

Appreciate that he came a day early and one he arrived got right to it and did a great job! Very communicative, explored all options and gave me things to think about regarding other items to consider. Great job!

Nick came out on a Sunday morning and did a thorough check of the furnace to properly diagnose the issue. He explained everything and even helped us look into what may have caused the issue and address how to prevent in the future. Outstanding service!!

We’ve been customers for 25 years and do the maintenance plan. Ever since they were sold we’ve felt the service was slipping. Any appointment is an 8 hour window. Who can block a whole day! Today our furnace went off and the best they could offer was an appointment 2 days later. Having all the pipes freeze in our house wasn’t their problem . One call and we had Golden Rules out who diagnosed and fixed our issues. Now we’ll be loyal customers with them.

My first visit with Justin was to discuss replacing my furnace and water heater. We discussed the qoute, answered my questions to my understanding and making me feel comfortable. No decision today, but I am impressed with his professional knowledge and experience.

Trenton explained what was happening with our current system and walked us through the options. No high sales pressure and was able to answer all my questions. It was a very professional and comfortable experience.

Brock came out and quoted our electrical fix for much less than another company in the area. Was very professional and fast and honestly made much more sense what he did than what the other company wanted to do. Would definitely recommend Holt for HVac and electrical!

Jacob came and fixed our shower and dealt with my unsuccessful attempt to fix it. He was extremely professional, courteous, and gave us options for how he could fix the issue before he did. Did an awesome job and ensured everything was working and clean before he left.

Last couple times we have had Holt scheduled for furnace maintenance. Now this has been scheduled at least 6 weeks ago. This is for today and they could arrive anytime between 8-4:30. We received a text stating they have emergencies and will need to cancel. Which we totally understand. Holt requested we call them to reschedule at our earliest convenience. Poor customer service, can't have direct contact and reschedule when you call to cancel? Will be scheduling with another company. This is not the first time this has happened with them.

We had an electrical problem in our garage. No garage door opener, radon fan in the attic not working, etc. Tyler arrived, asked multiple questions about the issues. He began checking the problem areas and had it figured out in minutes. He went up in the attic to insure the problem up there was unplugged for safety. Tyler was very knowledgeable and easy to communicate with, and provided outstanding service!! We will be using this company again if we have problems. Very happy customers!

Caught off guard by a surprise furnace failure on the coldest weekend of the year (and a holiday to boot), Ben (diagnosis/repair), Sam (sales), Chad and Josiah (install) were life-savers for us. Waking up to a 54 degree house was eye-opening. I suppose one never fully appreciates warmth until it is lost. Holt came to our rescue. We have been with Holt (and its predecessor, 72 Degrees) for 25 years. The quality, timeliness, and professionalism is 2nd to none. New system is hyper-efficient, and runs like a charm. Looking forward to not having to worry about this, and celebrating warm air pushing through our vents once again. Thank you, Holt Team!

Daniel Milligan and colleague whose name I wish I remembered were efficient and straightforward and personable. I will go with Holt for my HVAC needs in the future. I should add that my humidifier wasn't working at all before they started. They found a problem with the water input. They diagnosed the problem and put in a new part, then had to fix an unexpected leak. They also installed a new solenoid. I am so much more comfortable with the proper humidity in my house!

Trent did a great job of presenting all the options and then followed through with an expert repair on our sump pump.

Trent is polite, prompt and courteous - a true professional all the way!!

Had a great experience with Ben from start to finish. He was friendly, professional, and easy to work with. He explained everything clearly and had our system up and running in no time. Really appreciated the exceptional service from Ben and would definitely recommend Holt to anyone!