Plumbing reviews in Des Moines, Iowa

4.6 based on 570 reviews Back to the listing
    5

    He went above and beyond for us! Came out same day, did great work at a reasonable price, and even came back to check something we had forgotten about when he was here the first time. A pleasure to work with and highly recommend!

    5

    Was able to come out the same day and fix a very stubborn clog in my master bath, after a technician from another company failed to do so the day before.

    Very professional and friendly! I’ll be keeping his card handy for future needs.

    He’s got my strongest recommendation.

    5

    We have had many repairs and projects using Richardson Plumbing. Always satisfied and would never consider calling anyone else due to the quality of work, recommendations and also as a bonus..extremely neat.

    5

    As I watched water stream down my wall on CHRISTMAS EVE I panicked and started calling local plumbers - I called 13 as I went down the phone book. When I reached Richardson's he answered in the first 3 rings. He was at my house within the hour. The tech was so polite and sincere he eased my mind before we even knew the issue. Within a few minutes he knew had the diagnotsic and he was off to work - when he was finished he left the place spotless. I would recommend this company with high regards. Thank you, thank you, thank you.

    5

    John cares about his craft and the work he does is proof. Highly recommend. John will be my go-to for all my plumbing needs in the future.

    5

    We rely on Richardson Plumbing for all of our plumbing needs. John is dependable, knowledgeable, and he is very committed to providing great service. I highly recommend Richardson Plumbing.

    5

    John Richardson has done all of our plumbing remodel and fix-it work since 2003. He has spent many long hours fixing problems that have arisen in our house (things the builder most likely didn't do as well as they could have), as well as routine maintenance and adding improvements (adding a gas line for our kitchen remodel, among other things). He has always been wonderful about coming on short notice, and stays until the job is done, even if that means a very long day sometimes. I believe he is very honest and does good quality work. He is always willing to let us know when there are problems just waiting to happen with our plumbing (such as bad quality or missing shut-off valves), so that we can proactively fix these situations, saving us thousands of dollars of potential problems down the road.

    We appreciate his integrity and his experience in the field. He does great work!

    5

    John knows plumbing. His over 30+ years of experience was evident. He thoroughly researched the problem at hand, explained pros and cons of the different types of work and was quick to resolve and remedy the issue. If you have a small or big job, servicing repairs or remodeling, I highly recommend John. Thank you for helping us out.

    5

    John has been great to work with. We have called him a few times and he is always very thorough and does a nice job. I especially appreciate his approach to toilet repairs where there is no mess left behind. Thank you John!

    5

    John went above and beyond to give us options available for our water heater, when we decided to replace it he had it installed quickly. He answered all of our questions and spotted a safety issued that needed to be addressed. We would definately contact him for any future issues.

    5

    Mr. Richardson took my call on a Sunday evening and patiently walked me through my dishwasher installation problem over the phone. We successfully restored water to the house and I have a new dishwasher that works beautifully. He also diagnosed a plumbing problem that had been improperly installed since the house was built. Honest. Patient. Fair - Thanks for everything!

    5

    I called John yesterday afternoon to check out the water pressure of one of the shampoo bowls at my salon (the BEST Salon). He came out the next day (today) and checked it out. I was very pleased and had great conversation with him and loved how he helped me understand what was wrong. Very honest, and helpful causing me to feel like he is a very reliable man!

    5

    Recently my sump pump and battery backup system failed at my house. I live near a creek so it's pretty important to make sure the system is always operable. John has a lot of clientele and was very busy that week but he took time out of his busy schedule to get the sump pump repaired later that day. He followed up a few days later on a Saturday to get the battery backup system reinstalled. I feel that John really cares about his clients and goes out of his way to be available when they need help right away.

    5

    John is an outstanding plumber who does great work at good prices. I needed a very specific project (a dog-washing station) and he did a fantastic job. I highly recommend Richardson Plumbing!

    1

    John was hired to install new kitchen faucets, which were done properly. When he arrived, we asked him to ‘snake’ our washing machine drain. Which he did. However, he cut a large hole in our wall behind the washer to access the drain another way.
    He spent 5 hours in our home. When he left he said everything had been put back and ready to go.
    The electrical outlet behind the washer is now dead and I needed to plug into the dryer outlet a few feet away (no problem) I ran a load of laundry. Later in the day, I noticed water was all over the laundry room floor. He did not reconnect the drain hose causing water to spray all over the wall. What had been water damage from the drain down is now water damage throughout the entire wall. John sent a rude invoice asking us never to call him again. And interestingly enough he requested prompt payment (that’s understandable) but no where on the invoice was his mailing address. The mailing address is also not on the website. Hmmm

    5

    Was at our home promptly on a Saturday - Christmas Eve, even. He was professional and courteous even as our reported "burst pipe" slowly revealed itself to be 4 burst pipes. Even stuck around to help thaw the other pipes nearby to make sure we wouldn't need them fixed, too! His price was extremely fair. Highly, highly recommended!

    5

    Our manufacturing company has used Jon repeatedly for upgrades and repairs around the office and facility. His work is top notch, very clean installation and knowledgeable. He takes great pride in his work and is great about keeping open communication. We would highly recommend him for any plumbing issues or repairs you may have.

    5

    John has done excellent work for our company. He is always there as promised and does tremendous work as well. I would highly recommend Richardson Plumbing Co for all your plumbing needs.

    5

    John did a great job helping with a couple minor issues with the faucet and a hot water pipe in the bathroom. He was very quick in responding to a voicemail I left him. He was able to help the same day and was very thorough in helping to explain the problems. He also helped provide solutions moving forward and things to keep in mind to when dealing with problematic plumbing issues. Very reasonable pricing and I highly recommend.

    5

    I have hired John Richardson to do a number of plumbing projects around my home. He is always professional and courteous. The pricing is very fair and the quality of work completely is superb. I highly recommend Richardson Plumbing.

    5

    I called John for a clogged drain. He came out right away (on a Sunday) and got the situation handled for us. He was extremely professional in his service, attitude, and appearance. His prices were more than fair and Richardson Plumbing would be my first call from now on. I highly recommend Richardson Plumbing.