HVAC reviews in Overland Park, Kansas

I had a whole house humidifier installed on my existing furnace. I’m very very pleased with Summit. No one else could touch them on the price and the technician was top notch. He’d been to my home a few months before to perform a furnace tuneup. When I requested that he install the humidifier they easily accommodated my request.

We had never used Summit Heating and Cooling until today. Our service was excellent. Vernon was very professional, knowledgeable and thorough. He explained the services on each unit and gave an honest account of what was needed. Summit Heating and Cooling is our new service. It is also important to us to support local family businesses.

In my opinion Summit is the best in the business. Even the general manager “Jim” made sure that all of my needs and expectations were met.

We had a great experience with Summit. We had a major repair done on our AC system, and everyone we interacted with was helpful and knowledgeable. Thanks to Matt, Manuel, and Sam for the repairs. They also did a lot to seal some leaks on our unit and leave it better than they found it.

Dom stopped by for a pre-Winter check of our furnace. After finishing up, he sensed a smell of gas. He brought in his gas detector, and found the source of the natural gas leak. He then turned off the gas to the house, disconnected the line to our hot water tank, then removed the elbow. He reinstalled the elbow and checked to confirm he fixed the gas leak. Summit earns a A+, and Dom is a outstanding young man who also earned a A+. Thank you, Dom!

Disappointed and Sad – Lack of Proper Diagnosis and Follow-through

I originally contacted Summit Heating and Air in August 2023 because my son’s home wasn’t cooling properly and his electric bills were unusually high. During that service visit, I signed up for their family plan, which included two additional service calls at no extra charge.

Fast forward to July 11, 2025 — the house once again wasn’t staying cool, reaching over 90 degrees indoors. A Summit technician came out, spent a good amount of time inspecting the system, and ultimately replaced a capacitor. I was charged $99 for the service call and $430 for the part. The house briefly cooled to around 74 degrees, but within a week it was back up to 88.

When I called back, I was told I’d be charged another $99 unless the issue was the exact same. Rather than pay again, I called in a different HVAC company. That technician found a leak in the system within 10 minutes and explained it was likely due to improper installation years ago — something he said should have been easily identified during the previous visits.

I’m frustrated that I paid Summit for multiple service calls and a part, yet the core issue was never addressed. It feels like they were more focused on short-term fixes and charging for parts than truly resolving the problem.

I’m sharing this so others know to get a second opinion. Don’t assume that just because a technician spent time on the job, they got it right. Sadly, in our case, they didn’t — and it cost us time, comfort, and money.

Jim is the best, he was able to answer my questions, super responsive, and knowledgeable. Summit heating and cooling is extremely community oriented and client focused! 10/10 recommend.

We had to call Summit Heating & Cooling to take a look at our water heater. V was our technician and couldn’t have been more helpful. He explained everything thoroughly and got it back up and running. You can always count on the guys at Summit!

If you have an A/C or furnace more than 10 yrs old - be prepared for an onslaught of pressure to 'upgrade to a new system' every 6 months during regular maintenance -- regardless of how well your system is working. They have zero incentive or interest in helping you maintain your system - they simply want to sell you a new $10K A/C, or furnace.

Shane Palmer did a great job installing my disposal. Fast and courteous. Summit never disappoints, have used them for years.

Jim and Summit are great to work with!! Jim is excellent worker. Helped me with my furnace right away. Thank you Summit for your services. Will highly recommend!!

Domonik was a great tech and went through the tune up on my furnace with great detail! Was very nice and knowledgeable tech! I would highly recommend Summit Heating and Cooling!

I have an older furnace that went down, and wanted to align my service needs with a company that I could see myself eventually purchasing a furnace from. After a good amount of research I chose to contact Lennox aligned service houses. The first I called I’m still waiting to hear from, but I found summit through the Lennox website and a friends recommendation. Now I sitting in a house that’s heating back up glad that I did. Dean worked on my furnace today while I sat an asked him questions about the unit in an effort to learn more. He answered my questions politely and walked me through how the furnace functions. I really appreciated his time and have already recommended Summit to my family. Now I’m here to recommend them to you! Thanks again Dean!

I don't know much about the company, but the driver I encountered on the highway 470 west bound, leaving Kansas into Missouri, was terrible. I had just barely enough room in front of me as it was and he just proceeded to cut me off and others around us to switch lanes. Seemed to have a smirk on his face like that was business as usual.
I probably wouldn't do business here just because of that. I'm sure not everyone is that way, but you should have better drivers, they do have your business name all over it and it was a very bad representation of your company.

Great experience with our technicians. Fixed our air conditioner same day when it went out. Such good experience we added a maintenance plan and they found additional issues to address before they became big problems. Learned of them through the Northland Chamber and now recommending to all our friends!

Ok, I called out to Summit and got Jim. He was AWESOME. I know nothing about my furnace and all I could tell him was that it didnt work. He sent someone out and got things going so quick! Long story short. Jim is amazing and Summit is dependable and down to earth with their clients. Thanks guys!

Working with Summit Heating and Cooling is always a pleasure with outstanding customer service. Recently we an issue and Jim handled everything seamlessly. I know I don’t have to worry about getting service for AC or furnace when something happens bc Summit Heating and Cooling is a phone call away and very reliable. Thank you Jim :-)

Great experience. Jose stopped by about 8PM on Tuesday. He examined the equipment and shot me straight. Provided an option to fix the issue and reached out to a coworker to walk me through the purchase of a new unit. Chris stopped by the next morning and was thorough while explaining the entire process. We made plans to have a new system installed two days from committing to purchase. Wednesday evening I received a text saying they can install the next morning. Man....I wish I could remember the name of the 3 guys that installed everything.....they were excellent. Took about 9 hours and I don't think they stopped working the entire time. Made sure I was completely satisfied prior to packing up all of their equipment. Not trying to tell the owner of this company how to feel, but please be proud of your employees (I'm sure you are). They made you and your company look fantastic. Pretty good team you have there. Again, a great experience.

Have had them do a lot of work since the company started and never had an issue they have always been very fast and reliable on service and been out very quickly to take care of any issues. Would recommend for everyone to use.

​I recently had Summit Heating, Cooling & Plumbing out for a maintenance visit, and I couldn't be happier with the service provided by Dom and Tarra.
​From start to finish, they were professional, punctual, and incredibly thorough. They didn't just breeze through the inspection; they took the time to explain what they were looking at and identified a few parts that were wearing out.
​Here is why they earned 5 stars:
​Expertise: They clearly know their stuff and handled the part replacements quickly and efficiently.
​Transparency: They showed me exactly why the parts needed replacing before doing the work.
​Cleanliness: They were very respectful of my home and left the workspace spotless.
​Communication: Both Dom and Tarra were friendly and answered all my questions without making me feel rushed.
​It’s a huge relief knowing my HVAC system is in peak condition for the season. If you’re in Kansas and need reliable service, definitely ask for Dom and Tarra at Summit!

Ron was prompt and thorough. I feel confident that my furnaces are in good working order!