HVAC reviews in Overland Park, Kansas

4.8 based on 658 reviews Back to the listing
    5

    Joe is a skilled HVAC professional and was a delight to work with. He solved our problem quickly .

    5

    He showed up on time. Very
    polite, explained what he
    found & what was needed.
    I chose to purchase filters
    locally.

    5

    All good after service tech Ron Elliott came to correct an issue with a baffle in our ductwork. Positive reviews for Ron and his experience.

    5

    Amazing Service! Problem was solved - very informed technician. This is the second time we’ve had Jack as our tech - “We got our favorite guy!” My husband texted me! We didn’t even think to request him - we just lucked out! He is our go-to guy when we need help again!

    5

    Jack was awesome! He diagnosed the issue, came up with a solution, and even ensured he checked warranty first!

    5

    Tech was knowledgeable, competent & friendly. He explained everything he did to check our heating system & offered tips on how to keep it running efficiently.

    5

    The guys were very professional and made sure I knew what was wrong and how it needed fixed. Timely and very nice. Would recommend to all family and friends.

    5

    Derrick was very professional & shared information & recommendations for future maintenance I can do to keep my furnace & humidifier in good shape.

    5

    Joe Floyd provided the service and was quick yet thorough and very pleasant. Lancaster Brothers has always been our go-to, and this latest experienced just reinforced that.

    5

    We have used Lancaster for the last year and have always been happy with their service and their technicians. Knowledgeable and friendly. Always on time.

    5

    Don was great to work with and very helpful in guiding us on a path forward. We appreciate his knowledge and effort in advising us on a maintenance plan!

    5

    Lancaster installed our new system a few months ago. Did great work. Just had our fall maintenance. Very thorough, friendly, and competent.

    5

    Joe found a problem with our furnace and called the company for warranty. Happily the fix is reasonable. He is honest and dependable ! We are so glad we found him!

    5

    My experience with Lancaster Brothers was phenomenal. JD Sandow was my technician. He is the best ever. He was so kind and professional. He made sure that I knew what he was doing and he is knowledgeable.

    5

    How is the only person my 86 year old aunt feels comfortable with. He is always patient and professional. I greatly appreciate them making it easy to pay and work with them to make sure her home is taken care of.

    5

    Our winter maintenance program performed by Donald Cook was excellent. He was very informative and thorough. We learned more about our furnace than the manual offered. He will return this spring for a 6-month checkup. I highly recommend this company and Mr. Cook.

    4

    I’ve been a member over a decade, but now they’re wanting monthly fees. If you don’t sign up for monthly fees, there’s a very high service fee now. Service is wonderful and much appreciated. Just don’t like the new monthly fee.

    5

    Lancaster Brothers HVAC whole house installation and the back-up generator have been great! Their service team are knowledgable, prompt, and answer every question I've had so far. They were recommended by a neighbor and I would recommend them, too.

    5

    Had an issue with my furnace not kicking on - Ron came out and was the nicest guy ever. Took the time to explain things that didn’t even relate to my specific problem, to ensure my full understanding as well as knowledge for the future. Will absolutely recommend, especially Ron!

    5

    Ron arrived when he said he would and solved our issue quickly. He was knowledgeable and explained the fix so anyone could understand it. I will continue to use Lancaster Brothers for service and HVAC needs. Great local company too!

    5

    Jack did a wonderful job working on the furnace today. He kept me informed about what he was accomplishing and the cause of my problems. When he finished, the area was neat and cleaned up. Thank you for your assistance.