HVAC reviews in Lexington, Kentucky

I had been told by another company, whose name I won't mention, that there was a problem with my emergency heat not kicking on. I called Titan for a second opinion and low and behold there was nothing wrong with it. It only took them about 15 minutes of testing. That speaks volumes. Especially it being the first time ever seeing my system. Titan now has my business from this point forward. Thanks guys. Top notch service!

We have worked with Titan for a few years now, and they never disappoint. Jesse Graham inspected my inside and outside units today and he always goes above and beyond, explaining everything, making sure the units are clean and have fresh filters, etc. Jesse has done a couple repairs/check ups with us and it’s always a pleasure working with him. I love that I get a copy of the check list in my email, along with photos of what is being checked. I can also pay invoices from my phone, which is very convenient.

Jeff and Jesse were friendly, quick to respond, and there for me in a pinch on the weekend. Jesse specifically was very thorough in explaining and showing me the problems with my furnace, and what he was doing and what was required to fix. Got a lifetime customer as far as I’m concerned.

Jesse was helpful, explained what was being done, was efficient, conscientious of cleanliness while performing the work. We have used Titan Heating and Air multiple times and will definitely use them again. Always professional.

Called on Saturday afternoon because of an issue. We were contacted back within 20-30 minutes and someone was out to the house within 2 hours. The situation was handled quickly. We were told an estimate for repair would be to us on Monday morning. Repair will be done on Tuesday!

We are very happy with the reliable service that is provided by Titan. It’s nice to know that our HVAC system will work properly throughout the year. TJ, from Titan, has been out both on a repair call (for A/C) as well as the routine check. TJ is knowledgeable and very courteous.

I called Jeff at Titan Heating &Air around 8am because my central air had stop working. He had TJ at my house by 12:30 and TJ called me to let me know he was on his way so i told him i would head back home myself, TJ had it fixed and running before i even made it home myself I I couldn't believe the cost so so so resealable. Jeff mite not know it but I promise Titan has become my go to company, They just proved to me someone's WORD still has meaning to me because im old school. Thanks Jeff for all you do. Customer for life.
LON

TJ did a great job with my spring maintenance service! Thank you. Very thorough and right on time. Sign up today--Titan Heating & Air membership program -I highly recommend!

The AMEN House is so thankful for Titan Heating & Air. We are getting to know our new location for the AMEN House Thrift Store and I have so many questions about our heat and air. Owner Jeff Burnett and his team member TJ have been amazing to answer all of my questions along the way. Some days just providing insight to my questions and some days running back for supplies so we could have a same day solution to our problem. All of their work helps us end hunger in Scott County!

Would highly recommend! Installers are very knowledgable and thorough. Did a great job!

Woke up with no heat on 12/23! Just knew response would be difficult on a busy day before Christmas Eve! To my surprise the call was answered promptly & courteously with the promise of service the same day!
Due to their volume & the holiday, Jeff, the owner made my service call himself. He quickly identified my issue (it’s an old furnace but luckily could be repaired) and I was overjoyed with the prompt service and more than fair cost! Merry Christmas to me!

I’d give 10 stars if I could! First off, when I called they did not have any openings, but because my a/c wasn’t really working on the hottest day this year so far, they told me they’d squeeze me in at the end of the day. However! They were able to get to me before they said. My technician was TJ and he was wonderful. He was quick, efficient, and very respectful of my sleeping baby. He also educated me on the system so I knew what was happening, what the problem was, and what I could do in the future. AND! he didnt mansplain it, he explained it in a way that I could understand. I highly recommend Titan Heating and Air, especially TJ Williams.

Jonah was the best!! Very informative and honest!! He even got us signed up for the maintenance membership. Chrissy was very helpful and had Jonah out the next day. Excellent service!!

My technician TJ was excellent!! He explained what needed to be fixed and gave me a couple of options on how to fix the problem. The costs for the repairs was very reasonable too! I would definitely recommend Titan Heating and Air to anyone needing heating and air work done!

Jonah was my tech, he was quick to find the issue and it get resolved within 2 or so hours! Jonah was very thorough with explaining everything he was doing, which is very much appreciated! Highly recommend Titan, I definitely will be a returning customer!

It was time for our HVAC system spring checkup. Titan's technician arrived right on time. He gave the system a thorough check up. He was knowledgeable and I'm very pleased with the service I received, as I have always been with Titan.

Jeff and his team and Titan Heating and Air are PROFESSIONAL, COURTEOUS, MINDFUL, KNOWLEDGEABLE and absolutely AMAZING! They are extremely knowledgeable and put the customer first. We have recently installed two A/C units and a generator and the work was the best we have seen. They called to follow up and ensure that we were 1000% satisfied. We definitely recommend them to anyone who wants a company that cares for you as a customer.

Titan is a responsive professional HVAC service team that fixed my AC quickly. I love the at they’re local and perform such high quality work. I highly recommend them.

I called Titan Heating & Air for the first time, honestly, based on their reviews.
I was not disappointed on the job Jonah G. He was punctual, thorough, clean, and he gave a complete explanation of my AC condition. I was offered an air scrubber, but unfortunately, I can't purchase it right now, but I'll keep that in mind.
Thank you for a great job, I 100% recommend them. I'll use this company from now on.

Jonah G. did a wonderful job fixing an issue with my AC today. He provided a thorough explanation on what was wrong & was extremely professional throughout the service visit. He was punctual and prompt with his work—I will definitely be recommending Titan Hearing & Air!

Great experience with Titan, our technician Charlie was on time, friendly and explained everything. Highly recommend