HVAC reviews in Lexington, Kentucky
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Benjamin was extremely helpful and went above and beyond to make sure our A/C was working properly. We were impressed by how friendly and efficient he was. I would definitely recommend this company.
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We have a old house that has been added to over the years. This provides lots of challenges for adding upgrades. We had a multi zone system installed and it is fantastic! The guys all worked cleanly, efficiently and took care to make sure our cats didn't sneak out behind them. They even cleaned up all the dust before they left. The system is amazing. I highly recommend Mr G for any work you need done.
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Great experience from start to finish.
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Have always dealt fairly with me.
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Friendly and thorough. I've always had a good experience with them.
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Great local business. Fast, professional, friendly, trustworthy, and fairly priced. Definitely recommend to friends and family.
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Extremely prompt service; very courteous and professional plumbers. Cleaned up after work and inquired as to any further needs. I could not be happier with this experience.
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I had a gentleman come out to my house in Paris. Looked at my shower and tub(leaking faucet and broken diverter). Was there maybe 15 minutes. Told my they couldn't get the parts I needed and that I would have to get them myself. I ended up repairing myself with a part I ordered offline. Charged me $80 for nothing.
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Great company to work with and very knowledgeable. Many emergency calls they were out very fast, informative and explained everything. Order a complete new heat pump system and had best prices around. Couldn’t recommend them enough.
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I was having some leaking and one company came out and said I needed to replace my entire system for 8 - 10 grand!! Brad came out, took a look, and explained that all I needed to do was clean my drain pan!! He also took a look at the entire system and pointed out strengths and weaknesses, time frame for replacement of certain pieces, and he was extremely honest and up front about everything!
Thanks Lovell! -
Double price. Looks like a 400% mark up. Looks like it. The same systems I'm putting in cost about $. 10 grand with a 10 year warranty from the manufacturer and a 10 year warranty on labor from the HAVC co. Lovell was over 20 grand with only a 1year labor warranty. So people do yourself a favor. Unless you like paying more for something than it's worth, get 4 different estimates on any job you need done. And remember it's always a 200% mark up on HAVC. Heat and air. But a 400% mark up. Not me.
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My AC couldn't keep up in the Summer heat. It was over 80 degrees upstairs everyday for 2 weeks. I called Lovell and they sent a technician out the same day! He adjusted our units, added some freon, cleaned the systems and tested/inspected EVERYTHING. My upstairs immediately cooled down to 73 degrees and stayed there. VERY professional, honest and capable. I even got a call a couple days later asking me how my experience was. I don't typically write reviews, but I recommend them to anyone!
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I have a 50 year old American Standard boiler that serves as my central heating. With something that old it requires occasional maintenance and servicing. Lovell is the only business in Lexington that services boilers. Even being the only business that works with boilers their prices are great and their service is spot on. The technician showed up in the time window they gave me and he was very friendly and did a great job. I hope my boiler lasts another 50 years but when it finally decides to die I know exactly who I'm going to call when I need a new one installed. Great job guys!
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Very pleased! The plumber that came to my house went above & beyond! He didn’t just fix the leak at the base of the toilet he cleaned it, I was so impressed! My husband was asleep cause he doesn’t get off work til 5am & he was very quiet & respectful. Which Was opposite of what I got from the first plumber I called. So I’m very happy with the service I got from Lovell plumbing!
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I've had two experiences with Lovell. Both have been very satisfactory and showed attentiveness, fairness and above and beyond efforts to get the job done right. First was a service call to my house when my outside unit stopped blowing cold air (summer). They came in, were very courteous and polite. After investigating the indoor and outdoor unit they quickly diagnosed the issue. They pulled the correct part off the truck and I was back up and running. I was also pleasantly surprised with the total cost.
Second experience I had installed a programmable thermostat and found that I did something incorrect and my unit outside was not running. Thinking I fried my unit I called Lovell on a Sunday and spoke to someone right away. I spoke with the same tech as last time and he walked me through the thermostat set-up over the phone and we corrected what I had wrong. He knew exactly what kind of system I had and helped me solve my problem at no cost!
Thanks Lovell! -
Had issues with our kitchen plumbing and dryer duct system that was in the house (couldn't get to it). Was referred by Jeff Hester (happened to meet him at a local restaurant) who got us in touch with Jennifer at Lovell and she sent James out to our house who easily assessed what needed to be done and fixed the sink one day and the dryer duct problem the next! Was told by other HVAC companies that in order to fix the dryer duct system they would have to go through the drywall in our pantry closet, costing up to $1,000. James made a small square cut in our garage wall and was able to find and fix our problem!! This company is awesome!
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We scheduled furnace maintenance at our home in Beaumont, and the technician was very thorough. Everything is running much smoother now.
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Our heater stopped working in the middle of winter in Chevy Chase, so we called for furnace repair. They arrived quickly and fixed the issue without any hassle.
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We had them come out for HVAC maintenance at our house in Lansdowne. The technician was friendly and explained everything clearly.
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The air conditioning tune-up we booked in Andover Hills went perfectly. The system is cooling much better now.
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Our old unit finally gave out in Tuscany, and their AC replacement service was excellent. Installation was smooth and the house cools evenly again.