Plumbing reviews in Lexington, Kentucky

PSI did a great job installing a new water heater for us at a reasonable price. They showed up when expected and was responsive. Overall very happy with the service.

Plumbing Systems got sent to us through our home warranty company for a claim. I have dealt with SO MANY BAD companies that my home warranty company referred to us. Plumbing Systems was AWESOME....they contacted me within two hours of placing the claim, were out the same day, worked with the insurance company, came back the next day to fix the problem, and then came back first thing the next day to correct a small issue that remained. By far the best experience from a contractor at all, not even just in plumbing. My wife immediately said "we have to use these guys for all of our plumbing going forward" - I could not agree more. I wish all service providers were like them - my life would be a whole lot easier.

I turned in a home warranty claim and the Un-handyman Connection never showed. Aggravated, I called my home warranty company back up and they transferred my claim to Plumbing Systems, Inc. When they came out, they were very fast getting my water heater replaced. I was expecting them to inspect the problem, let my home warranty company know, and then come back later to do the actual work, but this wasn't the case! Once they inspected the situation, they contacted my home warranty company to let them know what I will need to pay for out of pocket, and they picked up the water heater and replaced it within 3 hours.

The workmen who came out were also friendly, knowledgeable, and professional. I will definately do business with them again!

We called in with a burst pipe, and they came out the same night, while other places had told us it would be at least three days until they could fit us in (record low temperatures resulting in many burst pipes all over town). The price was reasonable (only a $45 emergency charge, rather than time and a half for coming after hours) and the plumber was friendly and knowledgeable. A great experience we'll call them again!

I have been having multiple plumbing issues. I called Plumbing Systems and they are excellent. They actually go out of there way to fix all of my issues and were extremely kind. I will recommend to all my friends as well. Very hard to find service like this anymore!

PSI is always prompt in response, very fair in their pricing, and thorough. Each person I have had contact with in the company has been friendly & professional. I have never doubted their advice and recommendation in work required.

We have used them multiple times through our home warranty company. Great service, respectful employees every time. I had a main line blockage and they came out. Jacob and Doug were awesome. They tried everything possible to save me money especially at this time of it year when money is tight and were very considerate with my questions. They were concerned about getting my house muddy and were just all around good guys. I would definitely use them again and again.

We had a great experience with Plumbing Systems Inc as they were very prompt, communicative, and responsive! They resolved our basement leak and plumping issues quickly and efficiently! Highly recommend!!

PSI came and repaired a leak in both of my restrooms. It was easy to schedule an appointment, the staff was very pleasant, and the job was done in a timely manner. PSI does quality work and I would definitely recommend them. This holiday season I am giving THANKS for Plumbing Systems, Inc. I really do appreciate your great service.

If I could give PSI 10 stars I would! If you are in need of professional and TRUSTWORTHY plumbers you have found them right here! My store had a huge back up that no one could figure out. I called PSI and they were able to pin point my issue and help me get it solved all while keeping me open during the process! I am so thankful for this team and will sing their praises to everyone! Don’t hesitate just call them!!!

We had our water heater catch fire over the weekend. Thankfully didn't do anything, but make the water heater useless. Plumbing systems Inc, were great to work with. Very friendly and fast to come and replace the water heater and even had them install a drip pain as the previous water heater did not have one. Chris and DJ were awesome and we'd recommend them to anyone. We will definitely use them if needed in the future.

Classic Real Estate Property Management, the #1 single family rental management company in Lexington uses and recommends Plumbing Systems Inc for all your plumbing needs. We use them exclusively in our 350+ rental properties and in my personal home. They are prompt, efficient , courteous and effective. Roger Owens

Absolutely great!!!! They were fast to come out and fix our sink and very friendly!!! The prices were very very reasonable especially as fast as they came out and fixed the sink. Will definitely call again!!! Thanks again guys!!!!

Derek, the manager of the shop called me back before they opened. He got me scheduled right away. The technician showed up on time, two hours after I made my initial call. Ethan was finished in a timely manner getting our water heater replaced. He cleaned his work, went over the scope of what he did, and thoroughly checked to make sure work was done correctly. This was my first experience with PSI and will continue to use them for all of my plumbing needs.

Great company to work with. The plumbers are efficient and explain everything that they are doing. I really appreciate the work they did for us and will not hesitate to call them in the future.

Had a great experience with PSI when my water heater went out. They were easy to contact, came when they said they would, and worked quickly. Special thanks to Jason for going out of his way to find a replacement part for my old tank, and to Derek who was proactive when working with my Home Warranty company to get the entire unit replaced when the new part didn't resolve the issue.

Exceptional! Came home to water coming through my garage ceiling, they got me on the schedule first thing the next morning. Took care of the problem for FAR less than I was expecting to pay. Friendly, professional, highly recommend.

Home warranty sent out Ethan with Plumbing Systems Inc to check my water heater. Was decided it needed to be replaced.
I have ever had such a positive experience with a plumbing service...EVER. The plumber that was sent (Ethan) was polite, courteous and patient. He answered all my questions clearly in layman's terms I could understand.
He was conscious about keeping his work area and my home clean, did not track in any dirt, nor did he leave any work debris behind after he was done with the job.
He worked diligently in a cramped space that gave him many issues. He took each problem in stride, collaborating with his company as he needed and working through each problem efficiently.
He was not glued to his phone, nor did he take a break that I noticed. He just focused on the work until it was complete. It took him a few hours, and he did not leave anything unfinished, all was buttoned up and tidy.
The gentleman who answers the office phone is courteous and knowledgeable. Extremely polite. The company does call back when they say they will.
5 Star review from me, and I will tell anyone who needs a plumber to call them first.
I am an absolute happy customer and wish them every success...because they do a fantastic job.

We have used them several times. They are prompt, friendly, and very professional. All the work they have done for us has been top notch. I highly recommend them for all your plumbing needs.

Derrick is incredible. He has chased down numerous issues at my house and is super smart, respectful, trustworthy and an awesome communicator. Highly recommend for all your plumbing needs!

The technician came, assessed the situation and did his best to fix it very quickly. Unfortunately, he couldn't fix it, but explained what would need to be done. He was very professional and polite