HVAC reviews in Richmond, Kentucky
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My husband and I are first time home owners and we were unsure why the air conditioning would not stay on. The expert that showed up was amazing and explained the issue to me and how to maintain the unit to prevent the air from kicking off. I knew nothing about HVAC but now with his expertise and explaining how things work I learned a lot today. Thanks so much!
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We are long time customers for over 25 years. Adam Morgan and his team are a rare company providing great service, great customer service and reliable workmanship. We highly recommend them trust them with our hvac repairs and maintenance.
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We called because our house wasn’t cooling like it should. They fit us in the same day and cleaned our coils. Very professional, friendly and cleaned up after themselves. They even did before and after photos and showed me in person as well. Very impressed with this company and their customer service.
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Excellent service and communication!
Morgan Heating & Air communicated with us during the entire repair process and got the job done effectively. I will be recommending their services to others and am happy to find a company that follows up with their customers instead of leaving them in the dark. -
Excellent service from start to finish. The technicians were great to work with. Jeremy and Adam made the process move along without a hitch. I can’t recommend them enough, they took the time to process a claim that was able to get us $1400 in savings. Great service, good people, and excellent work; they check all the boxes.
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Daniel was very thorough in checking our units. He ensured everything was running smoothly and check both points for ice buildup. He advised us to keep emergency heat on during the super low temperatures.
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Quick response when asked. Gabe me a quote. Was out the following week to install my whole house air cleaner even during the ice storm. Showed up on time, installation took less than 1.4 hours, and left no traces they had been there. Can’t recommend highly enough.
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Daniel Jones was an amazing technician! Very helpful, knowledgeable, and efficient! I’d recommend him and Morgan for any of your HVAC system service needs! It’s great knowing we have a great tech on our side when we need it. Thank you again!
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Joseph so professional he did great job with replace my HVAC system! great price! Thank you!!!
I recommend Joseph's heating & Air. -
Joseph at Joseph’s Heating and Air is the best! Over the winter my heat went out on one of the coldest days. I tried getting someone to come and check my unit and no one would come without appointment over following days. I called Joseph’s Heating and Air and he came to my rescue that same day! I recently had another emergency with my air and they came out again same day! Joseph’s Heating and Air is by far the best! Thank you so much for coming exactly when I needed you. I highly recommend. Such a great company! 😀
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Came home from work on a Friday and had an issue with our heat. Called Ernie Joseph with Joseph’s Heating and Air just to try and get on his schedule. He took my information and showed up within an hour. Tracked down the issue and resolved it quickly. Very nice and professional. Highly recommend!
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Amazing service. The technician came with in a few hours of calling him. He explained everything that was wrong and obtained my approval before making the necessary repairs. Very friendly and knowledgeable. I highly recommend Joseph heating and air. Wish I could give more than 5 stars.
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Mr. Joseph was professional, responsive when scheduling the appointment, and has reasonable and honest pricing. I will not hesitate to use them again when we need more maintenance or finally replace our heat pump. Knowledgable service for a fair price.
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Thought only small issues with my furnace, but to find out due to power surges... was in best interest to install new unit. From diagnosis to our house warming again with a new furnace about 5 hours. 1st class operation from top to bottom, would recommend Ernie and Joseph's Heating for any HVAC needs.
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I am so pleased with the service I received from Ernie and David. I had been having problems with my dryer not getting hot enough and had gone through several different repairmen in order to get the issue resolved. When Ernie and David came out, they said I needed to have my dryer vent re-routed and they came up with a great solution. My dryer works perfectly now! I will definitely use them again. They are very honest and have reasonable prices.
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My AC stopped working about 9 pm the night before July 4th holiday. I called Joseph's Heating and Air and he responded immediately. Came out to the house and diagnosed the problem in about 15 minutes. Parts place wasn't open that late, but Ernie had what he needed in his truck to get the unit going again. A day later he got the part he needed to replace. Came back to my house and fixed the unit and it's been working great ever since. I will definitely be using Joseph's Heating and Air again and I highly recommend giving these guys a call.
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Super fast and easy. My AC unit was fixed and working the same day we called. Ernie was a great guy and easy to work with. Will definitely call them with any problems we will have in the future
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We had a problem with our Air unit during one of the coldest days of winter. Joseph's came out and helped us super quick! No one else was willing to come out for a service call as it was a weekend day.
He was able to diagnose and solve the issue and was extremely reasonably priced.
He also shared stories about his dog, showing what a great animal lover he is too.
We absolutely will use him again if the need arises and recommend everyone to give him a call. -
Sent a message on Sunday evening requesting service on my AC unit that wasn’t blowing cold air. The owner responded with in 10 minutes and scheduled an appointment for the following morning. The employee was very knowledgeable and professional. Best experience I have had with a HVAC company. I will be recommending them to all of my friends and family.
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Received same day service which this time of year was very much appreciated. Ernie, the owner was responsive, super professional and informative without price gouging like many other hvac companies do. He filled my unit with refrigerant and replaced my thermostat due to malfunction. I highly recommend this company and will refer people his way. I definitely support local small businesses being one myself.
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My family and I were coming home from vacation and we found out our home was 80 degrees. We have a young son and needed our ac to work. I called Joseph’s and all of their techs were busy. This was on a Saturday. The owner himself drove to our home to get us patched up and the ac working until he could get the part in to replace it. He was back to our home on Monday and replaced the part and checked over the unit to make sure it was good to go. I highly recommend Joseph’s and will call them for any needs in the future.