HVAC reviews in Richmond, Kentucky

My family and I are forever grateful for Joseph's heating and air. Our air conditioner stopped working on extremely hot day. We had called another company very early in the morning and still haven't heard from them since the initial contact late in the evening. We called Joseph's heating and Air and within 30 minutes they had showed up at our door to repair air conditioner. We were amazed by their customer service and quick response. Highly recommend to anybody who is looking for HVAC services.

Absolutely the best service you can imagine. Ernie and Jeff have come out repeatedly (and always super fast) and helped me limp my 25 year old Trane along, and finally I bit the bullet and he replaced it with a new Carrier. Ernie and his whole team are absolutely amazing! Thank you guys so much, for the best service ever! Joe's will always be my first and only call!

Josephus’s is great!
Prompt with good communication.
Nice technicians.
We highly recommend them!

Nobody wants their HVAC to go down. But, when it does - Joseph's is the place to call. They came out quickly, determined my unit was 35 years old and parts hadn't been made for it in ages. They installed new everything - AC, Heat, Blower, and thermostat. They were quick, cleaned up the mess that was required to remove an ancient, rusty system, and had us back up and running in no time. Fair prices and above average service. I could not recommend them, more. Fantastic!

They came on time. The tech is very professional, and he worked with us and gave us our best options on what we needed to do

Joseph’s Heating and Air was great to work with! Ernie worked with me for over a month with an insurance claim. He stayed in contact, continued to help with insurance and everything that they needed and scheduled the replacement very quickly. His guys ran into an issue with my crawlspace opening but didn’t let it slow them down. Highly recommend!

We had a new furnace & wifii thermostat put in and had a great experience. Professional, Friendly,knowledgeable,
reasonable & courteous. The technicians were wonderful & we will use them again!This is the company you want to do business with! They kept their word & responsive with any questions we had!

Ernie and his team did a great job installing a new Carrier system in my home. Professional and courteous and updated me along the way. Had the job complete inside 5-6 hrs. Had new AC system installed within days of service call to keep me cool. Thank you Joseph’s H & A!

My house in Richmond that is occupied by my daughter and granddaughter heat went out on Tuesday morning when extreme cold was predicted for Tuesday night. Joseph's responded within a few hours and found that the parts needed were no longer made. They provided a reasonable quote for a new unit. Wednesday morning despite snow on the ground, they brought the ne unit and had it completed and operating by noon. I highly recommend their service and quality technicians.

My 11 yr old Goodman furnace was giving me problems. Called Joseph's on a Saturday and Ernie was here first thing Monday morning (I didn't want to pay an emergency visit fee).After some troubleshooting it is now running fantastic. Great service!

Joseph’s heating and air came highly recommended from several people in my
Neighborhood. I decided to give them a call, and I was not disappointed! It’s hard to find honest people in any line of business these days. So, reviews and recommendations are very important to me. My AC was blowing warm air leaving my house humid. They came out promptly, and fixed the issue within 1 day. My AC unit is back to cooling my house wonderfully! He didn’t try to sell me on replacing my AC unit. He immediately knew what the issue was and explained it to me. It was an inexpensive job, and I appreciate the honesty more than anything. I’m very pleased with the work done, and because of this experience, I would also highly recommend Joseph’s to anyone and use them for my future needs!

Ernie with Joseph’s was great! He showed up quickly after hours, was thorough, communicative, and got my a/c up and running fast. Also very reasonably priced!!

A/C died after hours on a very hot day. Joseph’s came very quickly and fixed our problem for an excellent price. Great job. Highly recommend this company.

They always get here quickly, fix what needs to be fixed and leave the place very neat. I use them for my house and 2 offices

Ernie went out of his way to help us in our time of need during the summer by temporarily fixing our A/C until we could replace our full unit. He worked around our busy schedule to show us the different options we had and worked with us to get the ball rolling by going step by step with the process we had in front of us. The work he and his team did was 5star. I would, and have recommended them. If you need HVAC work done, there is no doubt they are the place to contact. Thanks Joseph’s Heating and Air.

I called Joseph heating and air. They were here within an hour knew what the problem was. ROBERT was wonderful. Showed me what was going on. What told me why it went out great great prices if you want a good reputable family owned company to service your home this is the one fair prices and wonderful wonderful service And if you really want good service ask for ROBERT.

I’ve used them and it’s been almost a year my unit still runs and the price was right

Highly recommend this company!! My unit stopped cooling correctly and I called them at the end of the day, expecting to schedule them to come out the next day since I assumed they were closing, but they were out within the hour. Robert was my technician. He found there was a leak and explained to me how he determined that and even showed me the numbers, what mine were vs what they should be. When he did the leak test, he let me know what he was doing and what to expect. He even showed me where the leak was, even though I would have just taken his word for it. Very thorough and efficient. I know once my replacement part comes in they will have it fixed in no time, good as new. I cannot thank them enough for making a stressful situation so much easier on me.

Called due to an emergency outage at a rental property & they sent someone within 2 hours. They fixed the issue quickly and were honest & affordable. Can’t ask for much more than that! I would highly recommend them!

Ernie is honest and helped us out when we needed it most. Our unit for the upstairs had iced over and stopped working then thawed and the water in the pan prevented the unit from functioning due to the safety switch. I called him around 7pm and he came right over in under 30min. Very quick response and diagnosis, extremely reasonable price to get the unit running again and fixed the problem that caused it. Our three kids bedrooms upstairs were in the mid 80s and he was so sympathetic! He even asked how many kids I had before coming and his wife had put together three little Halloween goody bags for them. Truly unmatched service. I can not speak highly enough about his professionalism, workmanship and general friendliness. 10/10 recommend his services and he has earned my business in the future. I will be using his company from now on for our home and for our rental units in Richmond. He absolutely saved the day. Thanks again Ernie Joseph, you and your wife are amazing people!!! Definitely gained my trust and earned business

Highly recommended!! Joseph's Heating and Air was the 2nd company that I went with. The 1st heating and air company was no good and tried to over price me work. I called Joseph's and he was professional and very efficient. I had a quote that day and a system installed only a day or two later. He beat the other company's cost by almost a =$1,000 with a better product and installation. I feel confident in their work and that they'll be there in the future and for service. Great Company 👍 dependable and efficient!! Thank you Joseph's Heating and Air Conditioning. I'll be a repeat customer 😎