HVAC reviews in Harvey, Louisiana

Josh is the best! He is always courteous, timely and knowledgeable when servicing the ac/heat units for my rentals. He goes over and beyond to keep everything running smoothly. Thanks Josh!

Great experience with Josh, who used his experience to quickly diagnose my A/C problem and help me prevent it in the future. Was back up-and-running in 45 minutes. Strong recommendation!

My service person was Justin. He contacted me before arriving. Shortly he arrived and found the problem. He is a very nice young man and explained the situation clearly. My part was ordered and a few days later Justin returned and replaced the broken motor with the new one. I appreciate his professionalism and clear communication. Thanks to Lisa in the office for the calls. It is always nice when you feel at ease with those that come into your home. Thanks Justin!

This company is HORRIBLE. They only send you text messages instead of calling your phone to let you know they are at your home. I work overnight I fell asleep waiting on the technician. Instead of them calling they sent me a txt message to let me know they were here. Since I didn't hear the txt message they left. I DON'T RECOMMEND. Whoever made the policy to only text needs to be terminated

The company kept me updated and was very responsive. The technician Josh let me know the ETA when he was in route. Josh had the part on the truck and was very professional and friendly. Repair was completed 1st trip. Very pleased.

We recently switched to Express Heating and Air Conditioning for our home A/C maintenance. I had been feeling like we were wasting valuable dollars and not correcting major issues while under contract with the previous vendor. All of the service from the office team to the technicians has been impeccable with Express. We needed major cleaning, and they sealed the return and replaced the plenum. The job was clean and efficient and all for a fair price! We are so grateful for the professionalism and great work!

I think we have had this company solve several different issues for us now. Every time I have been so pleased with their kindness and the work they do. Today especially. We have a 3 month old and our a/c went out. He was super fussy and they were able to squeeze us into their schedule and I could not be more thankful. Good people and good business. 10/10 recommend. Thank you thank you thank you!

I've had a positive experience with Express. They are highly responsive and attentive to my calls. Except on weekends you can typically get same or next day service, which is always beneficial when trying to get your home properly cooled. Thank you for the exceptional service!

Technician Josh P. was awesome. He diagnosed my issues immediately. After receiving the needed part in a day, he came right back and repaired my ac unit. Very professional and knowledgeable.

If I could give you zero stars I would! Your technicians came out on 5/26/25 for a simple service call & over amp the capacitor! Then your office fail to respond on said date of replacement! Technician was Jimmy! That got to the residence a day late and 2 hours after schedule time, your company is suspect! And I suggest any one out there not too use you! Again there’s was nothing wrong with the unit , when your techs arrived & was incompetent with the service. the capacitor that night at 12:02 AM 5/27/25 fail! From burnt wires from incompetence of knowing how to service a AC unit. Be that as it may, just because my name is not registered with the residence does not mean it’s not mine! Your so call office manager Lisa , was not truthful as well! This service was through Home Shield” home warranty! Not certain why I’m receiving constant harassment from this company’ management ? Yet my opinion about their service is true my observation! Nothing wrong with the ac unit until the spring maintenance checkup was performed 5/26/25 , that night after Express heating & cooling left the unit fail for reasons of burnt wires on the capacitor! They did not return to do the repair until 5/30/25, to replace wires that I believe were damage by the techs. No matter how much they dispute my opinion , I won’t change it! I would not do business with this company!

Just had a home visit and service Joshua and his teammate. He was extremely knowledgeable, patient, and demonstrated a high degree of technical competence in addressing my HVAC issues. Joshua was very thorough and able to identify Potential opportunities to further improve the system systems in my house. I’m looking forward to an extended relationship with the company for additional work in my home.

I had a thermostat issue and a blown out disc that made my ac inoperable…

Jimmie was CONFIDENT & compassionate about getting it repaired or replaced if needed in a timely fashion.

From the moment of the service call, he texted so I couldn’t be waiting. His personality was really a plus as if we’d known each other for years!

Will definitely refer this company again because of Jimmys morale, personality & honesty!

Scott was very helpful and explained why the lights were blinking when the ac came on when using the generator. He was very patient and knowledgeable.

Excellent service. Victor was very thorough and professional.

Mr. Sandigo was very knowledgeable and through. Fixed my issue and helped finalize my decision to upgrade my unit.

Excellent service & very knowledgeable
Expensive to install 2 thermostats

Tech was courteous and knowledgeable on our heating unit He pointed out some concerns and recommendations

Wonderful service! Victor Daigle was very attentive to details. Highly recommend!

George Silva was great to work with and I am very happy with the results. I would and will recommend Rob s A.C. to my family and friends! Thanks, George!

I paid 125.00 for trouble shooting my brand new unit to see what was wrong with it. He couldn't figure it out. He was supposed to come back that Monday, because it was a Saturday and he couldn't call to ask a tech a question about the situation. I called the office for him. When I did speak with him he said he was waiting to hear back from y'all tech. I gave him the direct number for the manufacturer for the unit. I didn't hear anything esle after that. I had to pay for another Company to come out.

Victor did a great job. He found the problem quickly. Thanks