HVAC reviews in Harvey, Louisiana

Had an excellent service experience with Victor Daigle. It’s great peace of mind having Rob’s as part of my home care and maintenance team.

Very Good Experience. Rob's maintains my AC and Heat units. I have no worries. They installed and now maintain them for me. I have 2 units.

First of all, I was impressed that Rob‘s called me to see if I would like to sign up for their two times per year, AC/heating check up. I had asked them about a year ago to get back in touch with me, and to my surprise, they did just that.
Carlos Sandigo came out to do the inspection and had to deliver the bad news to me that I would be needing a whole new unit. He did not come to this conclusion, however, in a quick few minutes of looking at everything. He was here for about 2 1/2 hours, checking, and re-checking, and making phone calls on my behalf. He was an extremely helpful man, and it made me feel that the company that he was working for was a decent, honest business.
I certainly didn’t like the outcome of needing to spend thousands of dollars, but I appreciated the due diligence that Carlos put into coming to this conclusion. Rob‘s AC and Heating is in my contact list from now on.

Our technician, Sam, was well trained and extremely knowledgeable! We was most capable, professional and courteous!! Rob’s AC is an outstanding company!!

always A very thorough checking of my upstairs unit and my outside unit this yearly maintenance is well worth the attention i receive . Victor has always been well spoken & courteous since I’ve been doing business with ROB, I appreciate your business, and he truly is an asset to your company. i always feel i have had an Honest assessment. Thank you very much elva LAFAYE.

My experience was excellent Donyell was very informative, helpful and professional.. I highly Recommend their service and we were overall extremely pleased.

I've been a customer for about 15 years and Rob's has always been quick to respond, on time for appointments, provided quality work that has always been right on the first visit, and has friendly and knowledgeable techs.

They only wanted to sell me a whole new unit. When I asked for the cost to repair, things got awkward. When I asked for a breakdown in the repair estimate, price of the part, labor, I was told “no”

Did not use. Lost $150 but I would have lost more if we had used them.

Robs has never disappointed. I’ve been a long time customer of 25+ years. Samir did a thorough job as well as other techs.

Service Tech Victor performed my yearly Preventative Maintenance. I have been using Rob’s for years and years. When I called to schedule my PM I was told the cost and was very surprised on the sufficient increase in price. Hailey at my request who spoke to George Service Manager about my concerns since I am a senior citizen and Only have social security as my income. It seems like the costs should be lower for Seniors. Thanks

The HVAC technician George was courteous and very knowledgeable. He quickly determined and fixed the problem with a bad fuse. Great Experience!

There are not enough of words of gratitude that I can express about Samir!! He was very kind, courteous and very knowledgeable and thorough on doing his job. I definitely am happy with the service I received!!!!!!

Very professional! But if you have more than 1 unit in your home then you could be paying a lot!!! I have 2 units so I’m paying about $350 annually for them to take like 30 minutes to check out my system twice a year. Oh and air scrubbers recommended for each unit which is about $1k each.

Great service. Knowledgeable and professional. Besides the PM work he helped out with a stat issue that 2 other companies could not figure out. Took him about 5 minutes. A++

Victor was very efficient and respectful. He was able to honestly answer questions with what, when and why to all my questions. He cleaned the i side unit of mold and installed an air scrubber, with an explanation of how it works. We are very satisfied with the installation and performance of the unit installed.

Discovered late Friday afternoon that new a/c system wasn’t working. I emailed Rob’s at 5pm not expecting a call back until Monday. Early Saturday morning, I recd a call back letting me know someone could be there at 9:30. The tech, George Silva, was prompt and resolved the problem. He explained what the problem had been and how he had repaired it. I recommend this company for their service ethic and competence.

My AC unit stopped blowing cold air all of a sudden. I called and left a message with the answering service and sent a request for service after hours yesterday. Robs AC called me this morning before I made it to work to get me scheduled for the day. Samir came to my house in the window of time that I was scheduled for. Samir gave me an education on my cooling system and how to best maintain it. He also explained the correct filters to use and why it's important to use them. My system is vintage (almost antique in AC years- my words not his) and is still holding on, so the knowledge given to me today will hopefully let it run for another decade (fingers crossed).
Thank you, Samir, and Robs AC! I'm so grateful for y'all's service and speedy response. I have two large dogs that would not do well in this Louisiana heat (neither will I).
Robs AC will always be my go-to for HVAC services, but I'm hoping not to need them for a while.

Samir Monem was my tech for maintenance!! He is awesome & experienced. He is thorough on every visit everytime!! He goes into the attic to check both units. Climbs ladder to second story from outside to actually keep our exterior units clean with a hose. We are on Bayou Barataria main waterway and he always goes the extra mile because dirt is heavy here. His communication skills are excellent. He suggest but doesn’t push extra services that he feels are needed.

AMAZING!!! My heater when out a couple of days before our coldest day this year. Previous service people came two in a row changed a couple of parts which didn’t fix the issue. Then was told by service guy on Thursday evening someone will reach out on Friday with estimate to replace furnace. Friday came no one called so I called them. Was told he couldn’t get me an estimate until Monday, I told him it was going to be to be 20 degrees on Monday. His response was I will estimate on Monday and besides we won’t be able to do it anyway until after the holidays (2-3 weeks). 3 months prior paid them thousands of dollars for my AC! I called a friend she gave me Rob’s AC name and said they have been wonderful. I immediately called and explained the situation it was already after 2:00pm and their next appointment would be Monday. I set the appointment, but shortly later the woman I spoke with called me back and said Dallas (estimator) would be out to my house between 6:00-6:30. She called him explained the situation and said he would go. I was so grateful!! I felt bad Dallas was coming so late and later found out he missed his daughter going to a dance. I really felt bad! Dallas gave me the quote on the spot and scheduled the replacement for Monday morning!!! AMAZING TEAM!!! Needless to say the other person still didn’t send quote on but finally received Tuesday after noon. He followed up with we can do it on the 29th. Their quote was higher and needless to say customer wasn’t a priority!! ROB’s AC HANDS DOWN WAS THE BEST EXPERIENCE! We are now set up with them on a yearly service plan! Thank you all for the great quality of service and humanity!!!!!!!

I just wanted to say that my wife and I had a very pleasant experience with tech.Carlos. We immediately felt at ease while watching him work meticulous to ensure that our problem would be fixed right. He would politely answer all our questions while working. There should be more people like this that take pride in their work and has your best interest in Mind. Thank you sir.

Great service and pricing.