HVAC reviews in Harvey, Louisiana

4.6 based on 476 reviews Back to the listing
    5

    Great staff and customer service!

    5

    Workers were great.

    5

    Best Service Of LA very knowledgable technicians. Would highly recommend

    5

    Great company, always helpful for any thing you need done!

    5

    Great customer service and always prompt and professional service every time I call!!

    5

    Best Services did a great job of fixing the AC issue the first time. The best thing is, they showed up on time and final price was exactly as quoted.

    5

    Great people and great service! They came out right when we needed. Highly recommend.

    5

    Best Services of LA is a wonderful company. They are very knowledgeable and super nice. They go the extra mile to answer any questions you might have.

    5

    Best Services did an amazing job replacing my air conditioner. They were responsive and fair. I would use them again anytime!!!

    5

    I highly recommend Best Services of LA! They are awesome! Love the family they have built between all of the coworkers! Super nice and polite!

    5

    I can say without a doubt, this company provides top notch services. Not only do they know what they're doing, but they back up their work. Knowledgeable, trustworthy and untouchable integrity.

    5

    Very honest company and whenever I need them Best Services of Louisiana is always there..

    5

    Great company to call for AC/Heating and Electrical repairs and equipment upgrades. We have used Best Services numerous times for repairs, upgrades and new construction and have always been 100% satisfied with their work.

    5

    I called Best Services to get advice on an overhead service issue. They let me know what needed to happen. They also pointed out the code infractions that were present at the electrical panel. Luckily I was able to sell the property as is, but I let them know to call Best Services to do the work!

    5

    Working with Best Services of Louisiana is like having peace of mind. You will always know your families home is safe and comfortable. You will get to know everyone on a first name basis, and they treat you like family.

    5

    Great company with a personal touch. Not only did he show up to work, but when he was done sat down and asked your mom and them are doing! They did HVAC work, electrical services and low voltage work (alarm). Very pleased and will recommend him to anyone who need quality work done! Thanks

    5

    To say that Best Services is #1 above all other heating, AC, and generator sevice and sale companies would be an understatement. From the initial conversation with the representative, Tory, and the service technician, through the completion of the work, they are nothing but professional and experts. The work they do is done right the first time. I have never had them return for the same issue. Don't make the mistake of calling any other company.

    5

    Best Services of Louisiana is literally the best. We can count on them for all of our electrical needs. From Generators, AC, alarms, Lights etc.., we are very pleased with this company. They have a fast response and are very professional.

    5

    Best Services of La. Is hands down the very best! I have multiple locations and every time I call them they handle the problem quick and efficiently! Rene and his team always do an amazing job with the professional that you would expect! Great job guys!

    5

    It's summer time. It was a birthday for an 84 year old man who is on hospice and expecting a few visitors for a small celebration. One problem. The air conditioner went out. Best Services got the call and understood the urgency and had someone to our home within an hour for a problem that took only 15 minutes. Thank you Thank you Thank you. The party went on the guest were comfortable when they arrive. Thank you again Best Services of Louisiana-Melissa/Sebastian

    1

    I am high dissatisfied with my experience with Best Services of Louisiana, LLC due to the following:

    1. Failure to Properly Diagnose and Resolve the Issue: Unable to accurately diagnose the problem with my air conditioning unit. Despite their visit, the issue remained unresolved.

    2. Lack of Prioritization: Best Services of Louisiana, LLC did not prioritize the remediation of the problem. They were unresponsive to the urgency of the situation and failed to provide timely solutions, causing significant inconvenience.

    Unreasonable Proposal: Best Services of Louisiana, LLC proposed that we go without air conditioning for five days to prevent secondary damage to my home. This suggestion was unacceptable, especially considering the high temperatures and potential health risks involved.

    Non-Covered Service Claim and Fee Collection: Best Services of Louisiana, LLC advised that the resolution of the issue was not a covered service under my home warranty and collected a $150.00 fee for the service call.

    Request for Reimbursement: Given that the services rendered did not address or fix the issue, I requested reimbursement of the $150.00 service call fee.

    Reimbursement Declined: Best Services of Louisiana, LLC declined my request for the $150.00 reimbursement, adding to my frustration and disappointment with their service.

    In summary, their inability to diagnose and fix the issue, coupled with their lack of urgency and unprofessional handling of the situation, has left me highly dissatisfied. I strongly advise against using Best Services of Louisiana, LLC for any HVAC services and urge the home warranty company to reconsider their association with this provider.
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    Response to Best Services of Louisiana, LLC:

    Thank you for your response. I would like to address several points and provide an update on the situation.

    First, I appreciate your attempt to diagnose the issue with the drain line. However, after your service, the problem persisted. Fortunately, I have since had another company come out to address the issue. They successfully resolved it and confirmed that there is no plumbing issue causing the water to leak from the air conditioning drain line.

    Given that the problem was ultimately resolved by another provider and that your service did not effectively address or fix the issue, I am reiterating my request for a reimbursement of the $150.00 service fee. The fee was charged for a service that did not resolve the problem, and as such, I believe it is only fair to receive a refund.

    Thank you for your understanding and prompt attention to this matter.

    Sincerely,
    Makeisha