Reviews of local pros in New Orleans, Louisiana

Joshua was on time, polite & professional. Gave a very good account of the service he provided. Thanks

The technician who came out was friendly, polite, knowledgable, personable, and trustworthy. My husband and I appreciated his professional nature, and his skill set. Thank you Aron for getting this house back to cool and comfortable!

Natal's is the best! Matthew and David did a phenomenal job! They worked quickly, they were very friendly, and did great work.

They were extremely professional and easy to work with. They came out quick. Everyone I interacted with was good. Travis, the tech, was great as well.

My only complaint is that they are pricey. But, when I need something done quickly and professionally, they'll be my first call.

Joe Cossich is a great representative for Natal's. He came to give me an estimate for AC replacement. I found him extremely friendly, professional and wonderfully knowledgeable. It's obvious that he loves this job. I enjoyed my time and learned a lot. Give him a raise!

Nidal was a very experienced tech. He diagnosed the issue with our Daiken Split System immediately and had us up and running in no time. Thanks to Z in the front office. She took our call and got us a setup with a tech in less than 24 hours. Natal’s is not the cheapest, but if you’re looking for skilled techs and fast service, they’re the ones to call.

Justin was here for hours diagnosing my electrical problems. He was thorough, professional, knowledgeable, personable. I cannot recommend him any higher than an A++. I’m a retired teacher and I assess students harshly. Justin is top of the class.

It was a great experience using Natals. Travis showed up on time and did a great job hanging 2 fixtures in my stairwell. Thanks Travis

David did a great job finding the problem with our toilet and fixing it. They were on time, clean, and finished the job quickly. Highly recommend

This company saved us from the heat several times on the weekend when no one else would come out to service our old HVAC system. They rewired a faulty outlet when they were actually called out to look at a completely different issue and didn't charge us a dime and also serviced our tankless hot water system several times.

When our old Carrier HVAC finally bit the dust we went through several estimates from other companies,but ultimately knew we had to go with Natal's.
Patrick walked us through all of our options and answered every question we had about the installation process.Trystan,Kyle and Kerry were all involved in several areas of the installation process along with the rest of the Natal's team. They were prompt and professional and cleaned up after the job was done.
We're pleased with the installation work and feel great that we have a company we can trust and rely on for several household items and concerns.

I have been very happy since switching to Natal’s from another major HVAC company in New Orleans. TJ was very thorough in his regular maintenance inspection, explained any issues well, and found issues that previous inspectors did not. Thankfully we caught a problem that would’ve turned into a major potential mold/mildew problem but is a relatively easy fix now. He was very kind and courteous and a pleasure to work with. The membership is definitely worth the investment on your home. Highly recommend.

Our experience with Natal’s was amazing! We had new air ducts, an air filter and registers installed. It was a two day job, however we were informed when techs were in route which made it convenient for our schedule. The technicians were warm and professional and I was especially impressed that they laid down a dust cloth as they walked in and out of my home. They also cleaned up any dust and debri at the end of each day by sweeping with a broom. My experience from start to finish was amazing. 10/10. I’ll definitely be using their services again.

Michael was very courteous and respectful while going through the house looking for a leak, entering attics that have been entered in years! He was thorough and informed me of everything he found.

Jill was amazing. Fast service. Troubleshooted multiple issues. Easy experience. Reasonable cost.

Mikee was awesome! He arrived quickly , same day as booking, was knowledgeable, professional, fixed our plumbing issue quickly and even addressed another unrelated but annoying plumbing issue that we had been experiencing. We signed up for the annual membership with Nadal, and we already feel that we have benefitted in value for the price paid. Thanks to Natal’s and a special shoutout to Mikee!

Our experience with Natal's was first class. Our initial call was with Karen in customer service. She was friendly, professional, and quick to schedule an appointment. TJ, our technician was on time, professional and extremely knowledgeable. He quickly diagnosed the problem, made the repairs, and our AC has been running perfectly since. The pricing was fair and transparent. I highly recommend Natal's to anyone who needs reliable and honest AC service!

Travis and his technician were friendly, courteous and respectful and first rate service was provided.They reviewed the service before they started to make sure they were complying with my request. This job was not the easiest because Travis had to crawl under the house to run wire. He did a fantastic job installing a new circuit breaker and plug. When they were done they vacuumed their mess and everything was neat and clean. I would call on this Nataly’s team again if I need further service.

I recently purchased a home in New Orleans and Natals was referred to me. I have used them extensively for plumbing, electrical and HVAC. No matter the technician—every single one is polite, professional, responsive and gets the job done right every time. I have the same praise for the admin staff. I will use Natals exclusively.

Editing my review because a manager contacted me directly, discussed the situation, and issued a partial credit, bringing the price of the service down to what I expected to be charged as a fair price for this repair. Thank you!
---
Good service but way overpriced. They charged $500 to replace a faucet and I had already purchased the replacement faucet. Job took only 30 minutes. I couldn’t exactly wait so I didn’t have a choice, but I certainly won’t call them again.

We had a new A/C, heat unit with new duct work installed. The three installers were very professional. They worked non stop from 8 am to 9 pm making sure everything was correctly done. They answered all our questions and concerns. Roy Migiore Jr. was the lead person. He went above and beyond to make sure the install was done correctly. He also came back the next day to test the systems and showed us pictures of the different parts of the system and how everything was sealed. We are very pleased with the outcome.

Our technician Jill provided great customer service. She was on time and efficient. My disappointment is with the price. I chose Natal's because they are visible in my community, are easy to schedule with, and I have worked with them before. I even have a monthly plan with them to make services more affordable. This month I had my dryer vent cleaned. 10 ft. straight up through the attic was $327. 15 mins. of work, no complications or blockages, Not a complex job. This price was including a $50 discount AND the discount from my monthly paid plan. I really should have gone with the cheaper quotes and would have saved well over a $100.