HVAC reviews in Baltimore, Maryland
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The technician was polite and able to give me a solution for my situation. He was prompt and on time for my scheduled appointment.
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He was thorough, answered all my questions, explained everything so I could understand it. Great all around.
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Tyler was great, he was super thoughtful when dealing with my predicament and very knowledgeable.
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The One Hour Heating and Cooling team spent the entire day meticulously installing our new A/C. We couldn’t be happier with the service! Jimmy Rico and his crew provided friendly, competent, and expert service. They were a joy to have. Special thanks also to Gilmer Rojas Rodriguez who gently gave us the bad but expected news about our over 20 year old A/C unit needed to be retired and also to Allen Powell who was a font of wisdom and sold us our new unit. Looking forward to seeing our regular technician Stephen Scott for maintenance in coming months. Thanks for taking such good care of us!
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Elijah was thorough and explained everything to me. I appreciate the detailed assessment and the level of communication.
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Absolutely amazing! Super responsive/communicative, very prompt getting us on their schedule even though we're in the middle of an intense heat wave. Technicians were extremely knowledgeable, and very kindly answered all of our questions. It took barely two days from my first phone call for: a consult/assessment to be scheduled and completed, the problem diagnosed, AND the financing sorted out. And installation of a whole new furnace-AC combo was completed basically one day after that. VERY fast and thorough. And they were completely transparent about all of the costs from the jump. Furthermore, the technicians were really sweet with our anxious dog, and were a pleasure to have in our home. The new AC is working great already. Thanks, Jimmy, Chris, and Chris!
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Allen came to quote us for a replacement furnace and AC. The price seems fair (haven't received others quotes yet) and Allen was prompt and informative in describing the options for the replacement.
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Tyler was a tremendous help, he completed an in depth inspection of my HVAC system identifying several areas of concern, provided a detailed explanation, and answered all of my questions.
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We have a tenant who said the hvac was blowing cool air. Your technician, Brsndon told us that we need a new hvac system after first saying we need a new inducer motor that would have to be a special order and since the system was made in 2005 the manufacturer doesn't make that unit anymore and they'd have to make the part, which could be month's. As educated business people with several properties that we've bought new HVAC systems for, it did not make sense to say a manufacturer will specially make a part for us and it would take months to receive it. It's cost prohibitive to make a part for one system you no longer sell. You likely will still carry some parts for a system for X number of years. Also, when asked what the part would cost he didn't know but claimed he knows the HVAC business like the back of his hand. After a couple of minutes he said it would cost about $1500, but he reiterated it would likely take months to get it. His comments were not logical. Anyway, we said we'd do a zoom call with someone in sales since he couldn't help with the approximate cost.
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The tecHe is a very good specialist. I was very impressed. He was very polite and knows his job well.hnician came on the weekend and was polite.
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Mr. Summers was excellent he showed me what my problem was. He had the parts he replaced them. He was courteous very well pleased with him.
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I scheduled a consultation, I was not present at my address when they arrived . A family member of mine welcomed them in and I was surprised when I got a call back saying they wanted almost $400 for work done. I was under the impression you would review the issues and the invoice before performing work without authorization. I payed what they asked but I am very unpleased .
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The technician was polite and did come out, but unfortunately the issue with the heating was not fixed. After the visit, the system stopped working again and we had to schedule another appointment. I appreciate the effort, but the problem wasn’t properly resolved.
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Excellent service representative young Blandon. He explained everything in detail on an understandable level. He is professional and proficient in services provided. I'll be using this company services for my next upcoming project. Thank you for asking.
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Honest and friendly. Really saved us in our time of need. Thanks for all your help.
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Fast service ! Great people ! Thank you
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Always quick to respond to urgent needs. Always answer phone calls or call back promptly. Neat and polite technicians who know what they're doing.
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Called for service they cappworkshoes did the repairs cleaned cleaned and swept up when completed explained to me everything that he completed RS
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Fred extended his work day to get us heat!! He is a Professional and this isn't the 1st time he has bailed us out!!! Topnotch
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Fred and Curt are two of the best and kindest people you could ever meet honest upfront and fair. They will certainly take care of you
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I am a new home owner and had alot of problems with my house since I bought it 7 months ago (it’s a old house) contractors try to take advantage of you alot but I tell you what Fred is DEFINITELY not 1 of those guys he is wholesome humble and understanding and extremely good at what he does no need to look for another heating and cooling guy!!!
your not gonna find some one who will treat you and your home better