Plumbing reviews in Baltimore, Maryland

Shawn was very knowledgeable and very hard worker. Here early and stayed late to get the job done. Would highly recommend stilllwell for all your plumbing needs !

Lamont did a fabulous job replacing a twisted out sewer gasket. Another plumbing company quoted triple the price. He was polite, thorough and personable Very respectable using booties to keep the house clean

LAMONT, the plumber came out to repair downstairs bathroom toilet. His work is very professional and exceptional. He paid attention to detail in completion of the job. He explained what needed to be done for us to understand what needed to be done. He was very professional, courteous and polite. We will always call Stilwell for our plumbing needs.

Stillwell has been there everytime I've had an emergency. Their professionalism and service are excellent. My plumber Joe explained everything he's doing as well as giving me solid advice. He was always on time and the repairs were great. Highly recommend Stillwell and Joe.

5 Star! A+! It was 9:30pm when a tenant of mine called about water leaking in crawlspace. Stilwell answered the phone and had a technician there in 20 minutes. He fixed the issue in a timely manner in 36 degree weather without hesitation. Much appreciated and fair priced. Highly recommend.

I am really grateful for my tech Lamont. He went above and beyond to complete his job and it was a lot to do. He stayed until it was done. He is hard-working, nice respectful attitude. I really appreciate the time and patience that he has to complete the job that was required of him. I would recommend him for anyone in need of this type of situation.

The work was performed quickly and professionally. My techs, Lamont and Plugs, were awesome! Not only did they do everything expected, but also went above and beyond what was needed and left the place looking better than they found it! I will be using and recommend Stillwell in the future.

We had several plumbing issues and still well Plumming came out right away to address our needs. Lamount did an awesome job taking care of everything that needed to be done. We really appreciate his expertise and the time he took to fix our plumbing issues.

We called Stilwell today to receive a plumbing estimate. Lamont came out same day to provide us an estimate for work to cap retired shower plumbing lines in a guest bathroom. He quickly identified what needed to be done and was able to take care of the lines same day in under an hour. We would have preferred to get multiple estimates, but appreciated that he was willing to do the work right away. However, the estimate did change without an explanation as to why after he returned from a quick trip to Home Depot. It would've been nice to have been informed why the increase to the estimate. Overall, he was courteous, prompt, knowledgeable, and did good work.

Lamont was fantastic. Came to the house promptly and had a high attention to detail about his work. He was great at explaining things to me and shared more about services that Stilwell offered. He is the reason we will continue to utilize this company. Shoutout to Lamont

My husband called Saffer because our pipes started making terrible noises, and we had had a couple good experiences using them in the past. They sent Kaylea, who showed up bright and early today and identified the issue almost immediately. She was knowledgeable, professional, friendly, and an effective communicator. She noticed a problem with another plumbing element and helped us make an informed decision about whether to pursue a repair—without pressuring us at all—and gave us a heads up that our water heater is past its expected life span so we could start saving for a new one. We were so impressed with Kaylea (and the past plumbers—we haven’t forgotten David R.) that we decided to purchase a Saffer membership. We want her back when this water heater croaks!

Another great experience with the Saffer team! Matt and CJ were kind, considerate, and SO competent. They made a difference in my life by listening, responding, and making the needed repairs. It gives me peace of mind knowing these young men care about what they do and me. Thank you!

Josh and Ashley did a great job. Highly recommend them. Job was completed with no mess like I made before they arrived. Price was a little higher than I expected but that was not on them.

UPDATE: Nat from the company reached out to me as he is a friend. He listened and had a honest conversation with me about this issue. I am happy to say the company adjusted wording, thresholds and is going to publish less ambiguous info regarding their referral program. They also granted my referral qualification and sent me a $50 gift card.

This is specifically about their referral bonus. I received the attached text message about up to $600 for referrals and then I clicked the link to refer my mom. She got the work done totaling about $1100 and when I called for my referral bonus I was told that the spend had to be $1500 to $5000 and that would only get me a $50 gift card.
Nowhere on any communication I received nor on the referral link did it mention any limits.

In my opinion, that’s very bad business. My mom went with them and didn’t quote elsewhere because she was under the impression we’d get a bonus. And it says up to $600 but even at an almost $5000 spend the bonus is $50. I guess you’d have to spend $100000 to get $600.

Needless to say my mom nor I nor anyone else in my family will be using Saffer for any future plumbing or electric needs due to round about dishonesty and poor ethics.

We called at 5 PM, and they made an appointment for the next morning. Prompt, thorough, and incredibly nice. Curtis, in particular, was a pleasure to work with. Top-notch in every respect. We’re asking that he come back for the follow-up.

Gary was very helpful with my Hot water heater yesterday. he went over all options with me. there was several obstacles we could have had to deal with, but it didn’t seem to bother him at all. He was gonna make it work. He told me before he leaves today I’ll have hot water. I even think he stayed later to finish the job up. not only a good mechanic, but a good problem solver….. and the AI guy was very polite, almost real. Thank you saffer team!

Needed a gas stove hooked up quickly. Saffer responded immediately to my phone call, arranged to have the work done within a week. The plumber came on time, was courteous and efficient. A+

Joannie from Saffer Electrical's was right on time for scheduled exam of my electric issues: installing overhead fans, replacing faulty smoke alarms, etc. She provided very knowledgeable and clear analysis of how to solve and repair. The estimated costs are reasonable and a date that works for my schedule has been set to perform. Will follow up after completion.----

Completed yesterday as scheduled. With co-worker Roland.Highly skilled, professional expertise very evident throughout the full day of work. Particularly, while figuring out and fixing some highly messed up GFCI outlet + breaker box circuits installed by a different company 4 years ago. The two ceiling fan/lights + remote wall switches and a CFGI outlet installed on my large sun/screened porch are a great looking improvement. Very happy with the quality, appearance and added safety of the results.

I required the services of an electrician to replace to malfunctioning outlets and selected Saffer Plumbing, Heating & Electrical to do the job. Roland and Khalid arrived punctually, provided clear explanations throughout the process, and demonstrated a high level of professionalism. I would definitely recommend and use their services again.. Thanks Roland & Khalid

Very professional services from scheduling to completion of my project. All services were done in a timely manner and everything was explained in terms that could be understood. Joe A. was a true professional and took pride in his work.

I sent a message to Saffer Plumbing online on a Sunday night about a problem with my shower and water leakage. Someone from Saffer called me first thing Monday morning and Brent was at my house by 9 am. Brent is very professional, knowledgeable and courteous, and was patient with my questions. He quickly discovered the problem (which, gratefully, turned out to be a minor issue) and resolved the problem. Me and some of my relatives have used Saffer in the past and have always been pleased with their work. I highly recommend Saffer Plumbing and Electrical.