Plumbing reviews in Baltimore, Maryland

Super helpful company. I had a plumbing emergency and was dealing with a nightmare home warranty company to cover the repair. Abend answered all my calls day and night and even reached out to the company to help assist with getting my repair covered. They came out and got everything done quick and easy. Jessica was amazing came thank her enjoy!!

This was after a heavy snowfall here in MD. We noticed a gas leak and called the fire dept. They came out, found the leak and shut off our gas. We were referred to Abend Services, and I called to hopefully get same-day service (knowing these kinds of things might take days due to high demand). Jess was amazing, told me that she will send someone here to check out the leak same day. Dustin and Joe showed up and they were professional and definitely understood our worries. They made a thorough check of all the gas lines and because it was late, capped the leak location (the stove) (thankfully the leak was not at the heating system), and turned our gas on to have heat!! we scheduled a follow-up appointment, and they said they will make sure everything is 100% before leaving. I am thankful for their time, help and concern for not having heat. Great service and definitely will use them again!

If they offered 10 stars, I’d give you them and the moon. You are amazing! Beyond prompt and courteous. I would highly recommend you! Thanks so much for everything!

We can't say enough good (great!) about Abend Plumbing. We had Abend out a few weeks ago on an unrelated matter, which they took care of promptly, courteously and accurately.
Then last week we found we were in need again of a reputable plumber -- and in a hurry, since our shower was affected this time. As before, they (Jim and Joe) came out promptly, diagnosed the cause of our trouble, told us what needed to be done and within 24 hours, Jim had our shower back in perfect working order. Abend is the best -- responsive, knowledgeable, polite and we'll call them again without hesitation if/when we need a plumber!

I've used Abend Plumbing for pipe leak issues and repairs at my property since I bought it and I've been satisfied with their work and service. They are responsive and work with your budget to the best of their capability to get the work done on time and with good quality products. I'd recommend them for sure for any plumbing work you need to get done.

Update: Abend Plumbing keep their word on warranty and I'm happy to have leveraged their services for all plumbing issues in my home.

I would highly recommend this business. The plumber Willis was highly skilled and very professional. I can't ask for better quality service. This is the 3rd time I have used Abend plumbing over the years; they have always given me good price and good service.

I had a flood in my home and they came immediately to assist me. I am greatful to them for there service .Thank you for getting everything working on the same day.If you need a plumbing service I would tell you look no further you made the right choice.

As always Abend teammates are prompt, professional and friendly. Richard helped me locate the source of my issue and provided budget-friendly solutions. Highly recommend.

Abend has been a reliable company for my husband and I thus far. We recently purchased a house (early 2022) and we’ve have a few issues come up with plumbing (2 different frozen pies that bursted) and HVAC (our unit is a little older). We’ve had to make multiple calls to them for various reasons, and they are always able to get us scheduled within a couple of days. They have been the most flexible company by far and was even extremely understanding and flexible when discussing financial constraints. They could have easily turned down the job, and I truly appreciated that they didn’t. The staff are always friendly, especially John, Katie and Jessica. I feel they truly have our best interest at heart. It is important to note that despite our HVAC system being a little older, John has and always done his best to troubleshoot and find solutions to keep the system running. I’ve never felt pressured to replace the entire system and he does an amazing job answering all of my hundreds of questions. He even takes the time to educate us on the system and its issues so that we can be informed.
Additionally, we have joined their membership program which has some great perks. We get discounts on every service and it includes seasonal inspections/check ups. I highly recommend!

Had a sewage emergency on Easter weekend, called the team at Abend on the day of Easter and Katie/Jessica answered within seconds with pure professionalism even during a holiday. In addition, they listened to every detail I provided, was told that they are scheduled out until Thursday but still managed to make a time window for our emergency the very next day (Monday). Justin and Joey arrived well before their time window and really took their time in looking everything before making any decisions on what to do. Furthermore, both of them were super communicative and very straight forward. They found the problem, fixed it, and in the end cleaned up all areas within the house and outside. High recommend this company and team as they are patient and very dedicated to ensuring the job is 110% done.

P.s price can’t be beat by any of these well known corporations.

- Zhen

Dustin and Chase came over to repair my leaking shower drain, as well as a couple other things. They arrived on time and with all the tools necessary. They were very professional and super friendly and finished the job in a timely manner. 5 stars!

I had a leak issue that was addressed by a less than favorable plumber with Abend. The work, however, was done well and the communication was superb. I noticed there was an issue the next day and called the owner of Abend. I discussed the plumbers who were at my house and concerns. She quickly apologized and told me she would take care of it. She sent a new plumber who was very nice and informative. He made me feel comfortable and explained everything. I never felt forced into anything and we talked about other issues around my house and he was very kind to tell me what I could do to remedy them on my own. He never sold me something I didn’t need. Although my first experience with Abend was not a good one, they did everything and more to make up for it. Thank you Abend!!! Also the pricing for the work that was done was very fair.

Fast reliable service! I spoke with Katie at 10am and had a new hot water heater by 4pm the same day! They're honest and trustworthy! They're a great local family business and I wouldn't think of using anyone else! Thanks again for everything Katie, we greatly appreciate you guys!!

Abend was phenomenal! We had an emergency pin hole leak and they were able to get us on their schedule immediately! Willis came out and was very professional, knowledgeable, and super efficient. Definitely recommend Abend to anyone who needs plumbing services!

Abend is a wonderful company. Ritch and Mike were the Plumbers. They are very knowledgeable, considerate and explained the problem and how it was fixed. I trust this company very much!

So happy/relieved to have had a colleague of mine recommend Abend Plumbing. They were able to fix all my plumbing issues the day I called. Very professional and knowledgeable. They got the job done and cleaned up. I highly recommend them for all your Baltimore City plumbing jobs! Thank you again guys you really go above and beyond for your customers!

Abend was quick to schedule an appointment. Dustin & Chase were awesome, upfront with the pricing, quick to get the job done, very polite & professional, respectful of my home, excellent communication. Amazing customer service from the initial phone call to the finish of the job. Highly recommend!

I highly recommend getting plumbing repair work from Abend! My experience was so awesome. My hallway bathroom toilet had been running for a week so I started turning water valve off behind the toilet; the 3rd day the knob turned but the water would not shut off. I thought I could repair it by watching YouTube but after a few videos I didn’t trust myself. I contacted Katie 1130pm and told her how my bill was going to be high because my toilet been running non stop for 2 days and explained my issue, 730am she contacted me back, 4pm she let me know Jim would be coming out within an hour, within that hour Jim contacted me letting me know he will be on the way. Jim came and educated me on the issue and showed me where my main water switch was in cause of emergency. He started on my toilet and was done within 20 minutes. Excellent customer service, knowledgeable, professional and super fast. Jim cleaned up and took all trash with him even after I told him it was ok. Jim was super pleasant and patient as he listened to my rant about YouTube. Long story short Katie and Jim were awesome and I am totally satisfied with my experience! I highly recommend getting any plumbing services from Abend Plumbing and Heating!

My husband and I can't say enough about Abend and Dustin. Dustin did an excellent job. He's very nice. We will always use Abend for our plumbing issues. We will spread the word about your excellent services.. Thank you, Kim and Rob Kinsey, Pinnacle Properties

My shower would not turn off, and my sink was also leaking into my ceiling and starting coming through the floor. One call to Abend Plumbing and they were at my door within 30 minutes! The gentleman was professional, cleaned up everything and had everything fixed and in perfect condition within two hours! The customer service was amazing, the price you couldn’t beat, and it was just all around a great experience. I will never use another company again!

Very professional, responsive, excellent customer service, and reasonably priced! When my heater broke unexpectedly, they were able to work in a service visit the same day, even though they were already quite booked up. Mr. Abend was able to order the parts and fix the problem the following day. I joined their membership program, where they visit twice a year to do testing and safety checks of all the plumbing and heating; it is definitely worth the price, especially since I live in an older home. Please support this local business, I highly recommend!