HVAC reviews in Columbia, Maryland

Real Clean Air of Columbia has done service at our home in Washington DC. The owner is terrific to work with and gave lots of information about the level of service I could expect. The technician who performed the work, Jon, was incredibly knowledgeable and experienced. He left our home pristine, and we are breathing clean air! Thank you!

James let me know his arrival ETA, introduced himself and was organized and polite. He was kind with my dog. He explained everything and showed me photos of hard to see spots. He cleaned and improved the dryer vents.

We had an outstanding experience with Real Clean Air - excellent service from start to finish. They are professional and knowledgeable throughout. John did an exceptional job, thoroughly cleaning the entire system in just half a day. He was friendly, efficient, and a pleasure to work with. It was a fantastic experience, and I highly recommend Real Clean Air.

This was the first time that we had our system cleaned out. Real Clean Air came highly recommended from our HVAC service company and they were fantastic. They did the job quickly and effectively. I was surprised at how clean everything was when complete and how much dust/dirt was removed in the process. I will absolutely use their service again for our home!

Real Clean Air was GREAT! We needed a vent cleaning and had tried using a smaller company that didn't have the right equipment for our vents. I was concerned the same would happen, but they've got the big machines that can tackle tough jobs and ours was no problem. The receptionist was friendly and knowledgeable and the techs were awesome! They were right on time and kept a clean work space. They navigated easily around my families' morning routine of getting breakfast and to school drop off. They did a thorough and great job and the whole process was seemless, even with our soot-coated ductwork. I highly recommend them and will be glad to use them again in the future!

Recent home renovation projects generating significant dust necessitated cleaning of our HVAC ductwork. Real Clean Air provided top-notch service at current state of art for this work. Arrived on time and worked hard to completion. Provided thorough answers to all questions and minimized disruption in our household during the process. A++

Excellent air duct cleaning and sanitization by Real Clean Air!
Highly recommended for their professionalism, specialized equipment, and very reasonable pricing. The process took several hours and required a solid understanding of the HVAC system — definitely not a job for amateurs. Their experience really shows; they explained each step clearly and answered all my questions thoroughly.

Real Clean Air was fantastic. They were responsive and competitively priced. The Tech who took care of my home was fantastic. He was knowledgeable and went above and beyond to ensure that the vent cleaning went smoothly and efficiently. He was also friendly and treated my home with great care. I can’t recommend them highly enough.

Seamlessly installed our new AC with expert precision.

The difference in air quality was noticeable immediately after the skilled team revamped our ductwork. They arrived promptly and worked efficiently, leaving everything tidy and organized. It’s refreshing to find professionals who genuinely care about their craft and customer satisfaction. Highly recommend them for their expertise!

The technician expertly installed my new thermostat in under an hour, and now my home feels perfectly balanced.

I just called this company and they say they charge $300 for just to show up. I asked that other HVAC guys charges around $150 and he gave me a lecture and told me to go open my new company or start an union or work at Mcdonald. RUDEST People. STAY AWAY from this company

Myles took the time to explain everything to me. He made sure I understood what he was doing, even going as far as explaining why the issues were occurring by showing me inside the unit. I felt extremely confident with his expertise. He even gave me tons of advice for the future with the A/C. Many thanks!

Jeff from this place is very responsive and took care of our AC unit problem immediately. He arrived our home early enough to accommodate my time at work. He is super honest and knowledgeable in his work. I highly recommend!!

Always a delight to find a reliable and professional company. Joseph is very helpful and his stewards are top notch. I have used them for my own home and a couple rental properties I have. He is patient and takes the time to clarify any work that needs to be done any options available!!

I have a service contract with xxx and they come to test the AC/heater every few months and change out the filter. Joseph is always professional, knows the equipment and services, and is on time. A pleasant service call experience that also freed up the rest of my afternoon!!

Joseph did a fantastic job cleaning and inspecting my heater. He explained everything to me and was such a friendly technician. He even met my dog who liked him immediately. I highly recommend their services.

DON’T DO IT!!!!!! I only gave them a one star because there are no other options, but please understand this company is horrible and a total rip off!!! My AC went out yesterday and after reading the reviews I contacted Jade Heating and Cooling to come out and repair. I spoke with Carinne and she explained their maintenance membership plan which I purchased for $149, she said to expect a call from the tech and that he would be out later that day and she didn’t ask any detailed questions about my AC unit. I waited ALL day, but when the contractor arrived around 6p and learned the ac unit is located on the roof, he said he didn’t have a ladder because they don’t go on top of roofs. Wait what???? But he asked me if I had a ladder I said yes and showed him what I had he then replied that it wasn’t tall enough. I explained that Corinne never inquired about the AC and that I really needed to get it repaired and that there was a Home Depot close by, he said he would contact his manager to see if he could get a ladder, but of course he left. I called him about 30 mins later and he proceeded to tell me that his manager said it’s the customers responsibility to provide a ladder. That’s like going to the hospital for surgery and the doctor saying it’s up to you to provide the scalpel. I called the office to request a refund and was told they’d pass the info along to Ryan the manager and have him call me back, but of course I haven’t heard from the manager nor have I received anything that resembles a refund. As consumers we’re beholden to these maintenance companies and often times they’re ran by people who have no integrity and who are just looking to get over. Do better!

We were told they would be by to fix our air conditioning between 1-3 pm. Reasonable enough. As 3 approached and we had to call to see where they were, we were told before 4. As 4 came and went we called again and were simply informed "They still intended to come by" without any explanation for the delay. After a total of 6 hours on house arrest in my 82 degree condo I finally gave up and ran out for some food and errands I had put off until after they were supposed to come by. Ultimately they never showed up and provided no reason or offer to reschedule

These guys are great. Jade Heating and Air Conditioning is very considerate and patient with my elderly mother. They are honest and affordable. I have used them twice now and I am very happy with their service. They are simply the best among the rest!!

I could not be any happier with everything about Jade Heating and Air Conditioning. From the sales to the installation. Professional, courteous and punctual. I can only highly recommend this company and its employees to anyone in need of AC, be it installation or maintenance. I thank anyone and everyone who had anything to do with our installation for an exquisite experience.