Plumbing reviews in Pasadena, Maryland

Moving into a new home is supposed to be exciting, but discovering a sewer backup and basement flooding was an absolute nightmare. Thankfully, Matt from 1st Choice Plumbing and Backflow Prevention arrived quickly and immediately got to work.

From the start, Matt was incredibly professional, transparent about pricing, and clear about the entire process—including how long it would take and any potential complications. He quickly located and cleared the blockage but went the extra mile to identify the true cause: cast iron debris from the home’s renovation had fallen into the drain, creating a serious long-term issue.

Not only did Matt explain everything in detail, but he also provided video evidence of the blockage and a straightforward pricing plan to fully resolve the issue. On top of that, he went the extra mile by using a specialized cleaning tool to thoroughly clear the piping as a preventative measure, helping to reduce the risk of future problems.

His expertise, honesty, and professionalism were evident every step of the way. If you're looking for a knowledgeable, reliable plumber who won’t cut corners, Matt and 1st Choice Plumbing and Backflow Prevention are the ones to call!

Highly recommend!

I recently had a great experience with First Choice Plumbing. They were super responsive when I reached out, and they arrived right on time. Jason was very professional, explaining everything clearly and leaving the area spotless after the job. Highly recommend them for their efficiency and professionalism!

I had a great experience with 1st Choice Plumbing. The gentlemen that came out were very professional and got the job done quick for a very reasonable price.

Jason and his crew are top notch! Very reliable, honest and professional. I have utilized his services both in my personal home and for my clients in real estate.
I would highly recommended Jason at 1st choice plumbing.

1st Choice Plumbing has been my only choice for at least 6 years. They have treated me honestly, efficiently and are reasonably priced. They treat my home with respect and do not leave a mess. When stressed with a problem it is nice to bring craftsmen into your home that you can trust.

I could not be more satisfied with First Choice Plumbing as they came in and saved the day during the holiday season when we had our Community Hall rented for various events. Their response time and professionalism were a "12" on a scale from 1 to 10.
I highly recommend this company for any of your plumbing needs!!

Jason was amazing! Called and they came out same day to fix a drain clog in the tub. He was knowledgeable, friendly, and fixed it within minutes. Great company and great people. Would highly recommended!

1st Choice Plumbing is who I use whenever I have plumbing needs but most importantly when in an emergency. They always answer right away and are promptly on the job. Jason is easy to work with and you can trust the job gets done correctly no matter what it takes. Isn’t that what us homeowners worry about the most, who to call or will they do a good job, well I can tell you that they have always done an amazing job at our home and we have recommended them more than once! Look no further and call Jason at 1st Choice Plumbing for all your plumbing needs big, small or in an emergency. He will get the job done right.

Had a plumbing issue called first choice they responded fast and quickly and was very helpful. The mechanics were very friendly. They didn’t even leave a mess. Everything was spotless. The owner was amazing if you have any plumbing issues I highly recommend this company very fast, easy reliable, and very fair pricing, I will save y’all for the future for any of my needs Thank you so much

Thank you for your quick, efficient, knowledgeable and respectful response to my leaky bathroom fixtures, aging hot water heater needing replaced and all the other repairs. Your service is easy, friendly, considerate, and everything is skillfully repaired leaving behind quality plumbing and no other trace you were even here. It is pleasure doing business with you Jason D. and Jason S. Thanks again!

Outstanding Customer Service. Work was done in a timely manner. Definitely recommend for anyone who needs pumping work done 🇺🇸

Happy with everything. It was a bit pricey for a clogged toilet, But didn't have a choice because it was same day emergency. I only have one toilet. Very respectful and used drop cloths.

1st Choice did a fantastic job. They were professional and respectful. They completed the job quickly and were friendly. The did a wonderful job with communication throughout the job. Will use again and recommend to others.

1st Choice Plumbing thank you for getting me on the schedule so quickly. Your guys were very professional and did an amazing job. Jay went above and beyond making sure everything was just right. Would absolutely call on you all again and recommend you to all our friends and family.

The team at First Choice Plumbing diagnosed my drain problem quickly and relieved my concerns so that we could continue our project. Thanks for the prompt and friendly service!

⭐️⭐️⭐️⭐️⭐️
I've been using 1st Choice Plumbing & Backflow Prevention, LLC for years—both for my home and my rental property—and they’ve consistently delivered top-notch service. Always professional, prompt, and great with communication. It’s a relief knowing I can count on them every time. Highly recommend!

I had a fantastic experience with Jason & 1st Choice Plumbing! From the moment I called for a free estimate, their team was professional and responsive. They arrived on time, assessed the issue quickly, and explained everything in detail. The work was done efficiently and at a fair price. I couldn’t be happier with the results! Highly recommend for anyone needing reliable plumbing services.

I have used 1st Choice Plumbing multiple times over the past 5 years and they are my only choice for plumbing projects - both small and major. The team is trust worthy and honest and does quality work in a timely fashion. When possible they provide multiple options to fix an issue based on cost and benefit so you can make the best decision for your current circumstance.

I will continue to use Jason and team and recommend them to anyone looking for plumbing help.

Your company's Representatives were excellent. Ricky spotted the crack in the PVC Pipe above the valve that was being replaced and went the extra steps to make shore the entire needed repair was completed.

Highly Recommended!
This is my 1st time using 1st Choice and I was very impressed!
To start...I had a pipe problem I needed to solve, but it was the weekend and no one was open so I had to leave messages for a call back.
Jason was the ONLY 1 to call me back!
After our conversation, We made arrangements to have the job completed the next day, on Monday. He squeezed me in, as his crew was already at Rumor Reel down the street.
Jason and his team are very personable. As a business owner, Jason delivers on-time, he cares about the people in this community and gets the job done quickly with precision!
I couldn't be happier with this companies work!
If you need a plumber, Call 1st Choice!

Thank you for solving my issues so quickly!

Great service, last year I had a scheduled appointment & the owner need to cancel it for some unforeseen reason. This year I decided to give him another chance and he didn’t disappoint. 10-15 minutes and done, can’t complain. Monty to upscale any unnecessary upgrades or service. Great customer service, will call him again for next year back flow prevention test. Definitely recommend.