Plumbing reviews in Silver Spring, Maryland
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Lal provided us with A+ service and support. He took the time to understand the issue with our washing machine drain line and directed us to the best solution and ensured we understood the problem and how he was solving it. Greatly appreciate the professionalism and expertise Lal provided in remediating our problem!
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Antoine W. Is an amazing plumber. Very knowledgeable in the field and great customer service. His work is looks very professional and done well. Will definitely use him again if other services are needed.
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Fast and friendly service from our tech, Alan. Had a basement pipe spring a leak, and he was able to get everything repaired in under 2 hours. We've also called Len for previous (and more expensive) emergency repairs and would call them again.
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**Update on 8/21/24: Thank you, Len the Plumber, for correcting this issue and making it right. A contractor came today and patched the hole around the drain pipe, and they did a great job. I'm pleased, thank you!**
I had a technician come Monday, 8/12, to fix a broken pipe underneath my bathroom sink. While I am very satisfied with the fix and the new plumbing, I am not satisfied with how the appointment unfolded. The technician arrived during the scheduled window at 1:20pm, took 45-60 minutes to return with the quote, upon which he did not knock when entering my condo unit. After agreeing to the quote, he took almost 3 hours to get a part, starting the work in earnest at 5:30pm. I called the main line to get an update as to his whereabouts during that time, but did not receive a call back from the dispatch center. He concluded the work at 7:40pm (totaling about 6.5 hours to do the job). After which, the hole in the back of the vanity around the drain pipe was larger and more pronounced than previously. A blue paper towel was inserted into the space (before and after pictures below). I would appreciate a call back from Len the Plumber and have another technician return to patch the hole around the pipe. Thank you. -
Mark Johnson provided the best service that I have experienced in a long time. He was thorough, informative, and very friendly. I was extremely happy with his work and would highly recommend him to anyone in need of plumbing services!
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This was an awesome experience. We called Len the Plumber regarding a leak and Neal was at our house within an hour. Super professional, approachable and experienced guy. They had everything fixed with a few hours.
My only complaint is that the pricing seems like monopoly pricing. It was over $1600 to stop a leak and replace a toilet flange. I was also quoted over $1000 to install a new toilet. Just too much.
But I guess you get what you pay for. Other than the pricing, the whole experience was first class. -
Ruben did a great job installing our new kitchen faucet. His service was efficient and he was professional and knowledgeable. He even offered to check our hot water heater. Would love to have him service our home again.
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Excellent service. The problem was more challenging than I thought but our tech (Jesse) stayed calm and fixed it easily. He was also great interacting with my toddler, who was super curious about what was going on and wanted to help.
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Everything you are taking for granted, it will be with them.
The technician, Brian, who changed my water heater at my doggy daycare was professional, efficient, friendly, on time. He took the time to explain everything he was going to do. And he did an amazing job.
I am going to stick with this company from now on. -
I had a bad clogg in my home. My system was backed up from the main sewage lined. I called Len the Plumber and they were at my home less than 2 hours. Absolutely wonder. If you every have an emergency due to plumbing, please try this company.
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Great experience with Mike. He was no nonsense and didn’t try to sell me services I didn’t need. Knocked out the garbage disposal installation in about an hour and everything works great! I have a small kitchen and it’s tough to get reliable help sometimes so I was very grateful for the work! I will for sure be recommending Mike and Len the Plumber to others in my condo building.
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Mark was on time, explained everything he was going to do, completed installation in a timely manner. He was pleasant and knowledgeable, took old heater with him and left area clean. Very impressed and appreciative for his service on a holiday…
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John H and Daquan B were both very professional. They arrived very fast, diagnosed the problem and quickly resolved my heating issue.
I appreciate how fast they came out and both explained the issue at hand.
The service was exceptional. Thank you very much. -
It was very quick (same day) and very professional (courteousness). Our technician (Dinpuia) even helped me clear some snow from my driveway as I was struggling to do so after the recent storm. Really couldn’t ask for better as our sink was clogged and we had no way to wash anything in the midst of a major winter storm. We are very grateful for the service.
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The team did a great job, we called at 1pm on a Friday and within a couple hours they were able to come out. They did a thorough job of describing the issue, price, and solution. It took a couple hours for the pipe installation and snaking of our main pipe. I would highly recommend the LEN plumbing team.
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Megan Helmick with her team responded promptly and fully to our needs. Megan is truly a professional she analyzed our complicated sitiuation and identified possibleble solutions. After we decided she obtained the necessary materials and assembled a team. They performed the work in one day. Megan is expert, efficient, and responsive. For any future work, please send her our way. Thank you. Stan johnson
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Brandon Bazilio did an amazing job inspecting my heating unit. Extremely professional and great communication skills. Definitely recommend Brandon for any issues with your heating and cooling unit.
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Zo provided exceptional professional service as a plumber, resolving a very serious drainage problem I had. He was tenacious in performing his job, arriving at my house at 2:00pm and resolved the complicated drainage pipe problem at approximately 9:00pm, working steadfastly 7 hours on the job. Zo was knowledgeable explaining in detail the process for a layperson to understand and appreciate the complexity of the work involved. Before proceeding with the work, Zo clearly provided the costs of doing the work, explaining the options which might be taken in order avoid any surprises concerning the cost that would be charged. Please convey my thanks and kudos to Zo.
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Making an appointment with Len the Plumber was easy and professional, and the technician arrived on time the same day. Although the service was somewhat expensive, it effectively resolved the issue, as the tech utilized a snake to clear our clogged sink. Thangvella was courteous and professional throughout the entire process. I will utilize Len the Plumber services again in the future for any future plumbing needs.
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We needed an urgent gas line repair, and Jesse delivered. He fixed the leak quickly and efficiently, ensuring we had heat just before the heavy snow hit. Highly recommend his prompt and professional service!
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Len the Plumber responded within 3 hours of my call while HomeServe with whom I have insurance could not respond until the next day, which would have been a real nuisance with our kitchen sink out of commission. Trevon resolved the problem expeditiously and was extremely friendly and informative. Would gladly welcome him to attend to our next emergency, not that I want another one.