Home Services reviews in Malden, Massachusetts

We just had five wool/silk carpets/runners professionally cleaned with incredible results. The carpets appeared brand new after their cleaning process. We've used their services in the past on the same carpets and were equally impressed this time around. They are skilled at cleaning and handling high-quality carpets, meeting all of our expectations. Their prices were fair and included pickup and delivery of the carpets. We can't recommend this carpet cleaning service enough and will definitely be using them again in the future. Thanks, Roger and Derek!

town & country carpet cleaning really knows how to get carpets and rugs looking great, since they've been doing this for three generations. i trust small family businesses with my valuable carpets because you get helpful advice from the owner along with great service. after they cleaned my rugs, i loved them even more! i found them after another company made my rug look dull, but these guys brought back the shine. don’t make my mistake—try them first before anyone else. you’ll want to use them again.

I had been putting off cleaning my carpets for a long time, but they really needed it. My dog had some health issues and there were stains on my light-colored carpet that I just couldn’t get out myself, no matter how hard I tried. After a while, the stains and dirt really started to show, and I knew I needed professional help. When I finally called a carpet cleaning service, Roger came out to help. He recommended a deep cleaning for my carpets, but I decided to go with the regular cleaning instead. Even with just the standard service, Roger worked really hard to get out as many stains as possible. He used all kinds of cleaning solutions and tools to treat the spots, and by the time he finished, my carpets looked so much better! The dark spots were much lighter, and overall, the carpet felt fresh and almost like new. I was really happy with the results and the price was fair too. The company cares a lot about their customers and treats them with kindness. Roger listened to my concerns and did a fantastic job. If you need your carpets cleaned, I definitely recommend this service!

We had a water emergency late at night when the bathtub on the second floor overflowed. Water soaked right through the carpet and flooring, making its way down to the first floor. We were really worried and started calling for help around midnight. Town & Country Carpet Cleaning answered our call promptly and gave us helpful emergency instructions over the phone, which made us feel a lot better and let us get some rest. When they arrived, Roger and Marvin worked quickly to dry out our carpets and floors completely. The team was professional, and they explained their pricing clearly from the start. The service was reliable, and I would definitely recommend them to anyone in Malden looking for carpet cleaning or water damage help.

I recently bought a second-hand hand-woven Persian rug that had been stored away for a long time and really needed a deep cleaning. Town & Country Carpet Cleaning did a fantastic job with it. They picked up the rug from my place, carefully cleaned it by hand, and brought it back looking as beautiful as ever in just a few days. Roger was able to share some interesting details about the rug’s background and gave me helpful tips on how to keep it in good shape. My rug looks fresh and vibrant again, and I’m extremely happy with the results. I’ll definitely use them again and recommend their expert carpet cleaning services to anyone who wants special attention for their valuable rugs.

This is the best area rug cleaning service I’ve ever used! Roger was so flexible with my busy schedule—he picked up my area rugs right from my home in Malden and brought them back looking spotless and smelling fresh. I also tried their carpet cleaning solution because it works so well. When my first delivery went missing, I called to order more and Roger personally brought it to my door just two days later! The customer service here is truly above and beyond. I highly recommend this company to anyone needing carpet or rug cleaning. I’ve already shared their info with friends and family. Keep up the great work!

town & country carpet cleaning was great! i asked for an estimate and they got back to me really fast. it was easy to set up an appointment, and they came out to clean my rug just a few days later. they kept in touch the whole time and arrived right on schedule. roger was really friendly and easy to talk to while working. my main issue was dog urine stains on my beige wool rug—they explained all my options and were upfront about what results to expect. to fit my budget, we did the cleaning and disinfecting right in my apartment instead of sending the rug offsite. the stains have already lightened up and my rug looks much fresher! if my dog would stop having accidents, i’d definitely try the off-site cleaning next time, which even comes with color correction.

Derek arrived right on schedule and worked quickly to get our carpets spotless just in time for the holidays. This is our second time having our carpets cleaned by Town & Country Carpet Cleaning, and each time our floors look and feel like new. With two big dogs who bring in all kinds of dirt and mess, having our carpets professionally cleaned really helps keep everything fresh and extends the life of our flooring. Derek was very thorough in explaining the cleaning process and pointed out how he would tackle the different problem areas. He made sure to use protective coverings throughout the rooms to keep our walls and floors safe from the hoses and equipment. Fans were set up to help speed up the drying process after the cleaning. Even though our home is over 3000 square feet, all of the carpets were cleaned in under four hours. Everyone we’ve worked with from this company has been professional, friendly, and focused on making sure we’re happy with the results. Derek was also very thoughtful about where he parked, making sure he didn’t block our driveway or vehicles during the visit. We highly recommend this company to anyone needing their carpets cleaned and are happy to support a local business for our yearly carpet cleaning.

Marvin was the technician who cleaned my u-shaped sectional, and the whole process went smoothly from beginning to end. When I reached out to schedule a carpet and upholstery cleaning, I received a quick response. On the day of the appointment, I got a confirmation text, and another message when Marvin was on his way. He arrived right on time, was friendly and professional, and wore booties to keep my floors clean. Marvin gave my large sectional a thorough cleaning, including pre-treatment, stain removal, steam cleaning, and deodorizing—all for a fair price. I’m really happy with how fresh and spotless everything looks now. Highly recommend this service for anyone needing carpet or upholstery cleaning!

We had our carpets and area rugs cleaned, along with tile and grout service, and everything turned out fantastic. The technician, Marvin, was very professional and took great care with our floors. There was a small mix-up with the initial estimate, but the management quickly worked with us and offered a fair solution for the payment. We've used this company in Malden several times for carpet cleaning and have always been happy with the results. We plan to keep using their services in the future.

After seeing the amazing job they did cleaning and sealing my neighbor’s carpets, I asked for a quote right away and they were happy to help. Marvin and his team all work together and really know their stuff! They even tested some cleaning solutions to show me what would work best for my home. We had just moved into our new house and there was no furniture yet, but they rearranged their schedule to come the very next day before our furniture arrived. They were super accommodating, fast, and professional, and you can tell they really care about doing a great job. The carpets and the rest of the flooring look fantastic—way better than before! Everything looks fresh, clean, and protected. I highly recommend them to anyone looking for top-notch carpet cleaning!

I’ve used this carpet cleaning service before, and when it was time to freshen up my rugs and carpets in Malden again, I didn’t even think about looking anywhere else. My past experience was great, so I called them back. Derek and Marvin showed up right on time and did a fantastic job, just like I remembered. This time, I also asked them to clean the upholstery on two of my chairs, and they made everything look spotless. If you want your carpets and furniture cleaned professionally and on schedule, I highly recommend this team. I can’t compare their prices to others since I didn’t shop around, but the quality and service were outstanding.

I recently had my carpets and sofas professionally cleaned in Malden, and I am extremely pleased with how everything turned out. Marvin, the technician, was very careful with all his carpet cleaning equipment, making sure to carry each piece over the new wood laminate flooring so there was no risk of scratches or damage. He took the time to explain the whole carpet and upholstery cleaning process, which made me feel confident about the service. After thoroughly cleaning the carpets, Marvin tackled our sofas, which had built up a lot of dirt and grime over many years. He suggested a deep cleaning treatment to get rid of the body oils and dirt that had settled deep in the fabric. The difference is amazing—my sofas look refreshed and I no longer need to hide the cushions under blankets. I highly recommend this carpet cleaning service to anyone in Malden looking for quality work and attention to detail.

i contacted town & country carpet cleaning to have my two bedroom apartment carpets cleaned. they were able to show up within just a couple of hours, which really impressed me. over the phone, i asked if the price would stay the same, and when derek arrived, he honored the original quote even though there was an extra bedroom area i forgot to mention. he explained that their policy is to make sure customers are completely happy before accepting payment or leaving. my carpets look fantastic and i’ll definitely use their cleaning services again and recommend them to friends.

Here’s a revised version of your customer feedback, following all requirements: I don’t usually write reviews, but I just have to share how impressed I am with the carpet cleaning service I received. I’ve used other carpet cleaning companies in the past, but none have been as professional as Roger and Marvin. They really knew their stuff—taking the time to carefully inspect each area of my carpet and treating every stain with extra attention. They even used special tools to make sure every inch was cleaned thoroughly. Nothing escaped their notice, and they worked with such focus. Marvin even shared a thoughtful comment, saying that having clean carpets brings peace of mind. That really stuck with me. I also like seeing your commercials, as they remind me to keep my carpets fresh. I think Marvin would be a great spokesperson for your company. Keep up the great work and keep those commercials coming!

roger did an amazing job! i had my area rug cleaned since it really needed a refresh, and it came back looking almost brand new. the cleaning was done quickly and the rug was returned fast. roger was great at communicating, even showing before and after photos, and the price was very fair. i definitely plan to use town & country carpet cleaning for all my future carpet cleaning needs.

Town & Country Carpet Cleaning always goes the extra mile to get our carpets spotless. We’ve used their carpet cleaning services for a long time and have always been happy with the results. They showed up early on the day of our appointment, which actually made it easier for our kids to settle in for their naps. Marvin and Roger were both very friendly and even helped me move a few things I hadn’t gotten to yet. They worked quickly and efficiently, and when they finished, our carpets looked as good as new. There was also a sweet surprise left in our child’s room—Marvin and Roger left a small note and a bit of change near the piggy bank, wishing our son good luck on saving for his first race car. Their thoughtfulness really made our day and was a wonderful finishing touch to a great carpet cleaning experience. If you want your carpets cleaned right and appreciate great service, I highly recommend them.

Absolutely thrilled with the carpet and upholstery cleaning service! We had just moved into our new home and decided it was a good idea to get our carpets and couches professionally cleaned. After calling a few companies, I finally found the right fit when I contacted this business. Roger, one of their team members, came out personally and did an amazing job on our furniture and carpets. We have a dog with some health problems, so there were a few tough pet stains and odors. Roger was extremely knowledgeable about removing pet urine from carpets and upholstery, and explained the different methods for handling various stains. He even showed us how much dirt and grime had built up over time, which was eye-opening! After the cleaning, the house smelled fresh and clean thanks to the powerful sanitizer they used. Roger also applied a special protectant to help prevent future stains on the carpets and couches. The whole process was quick, efficient, and very professional. Scheduling was easy and they were able to fit us in right away. I will definitely recommend this local, family-owned business to my friends and anyone in need of carpet or upholstery cleaning. Supporting local companies is important, and I couldn’t be happier with the results. Highly satisfied!

I hired a local carpet cleaning service in Malden to handle a house with really dirty carpets, including some stubborn pet stains and high-traffic areas that needed serious attention. Derek helped me schedule the appointment and was very helpful with pricing, making sure I was comfortable with everything. Marvin and Roger arrived right on time, explained their cleaning process clearly, and got right to work. They carefully cleaned every carpeted room and didn’t miss a spot. After they finished, my home smelled fresh and the carpets looked like new—bright, clean, and soft again. I’m really impressed with how well the team removed all the stains and brought the carpet back to life. I highly recommend their carpet cleaning services if you’re in Malden and want reliable results!

After searching and reading reviews for a few days, I called in the afternoon and they were able to come out to Malden the very next morning! I needed my carpets cleaned before my mother-in-law visited, and I’m so happy with the results. The high-traffic areas and entryways, which looked really worn before, now look almost brand new. The pet stains in my son’s room are completely gone, and the carpets on the stairs and hallway are fluffy again—something I haven’t seen in years. I was honestly impressed by how fresh and clean everything looked. Marvin was very polite and professional, and his partner was just as friendly. I highly recommend them to anyone in need of carpet cleaning, especially after trying other companies in the past that didn’t get my carpets nearly this clean. I’ll definitely be using their services again.

I’m really happy with the carpet cleaning service! Roger came to my condo to take care of both my carpets and my oriental rugs. I was amazed at how much dirt he was able to remove—even though I had been getting them cleaned every six months before. Clearly, the previous companies didn’t do as thorough a job as this one. It feels great knowing my rugs are now much safer for my family and pets. The carpets and rugs look and feel cleaner than ever! I’ve already called Roger to set up another appointment to clean my carpets and oriental rugs after my move to my new place. They always do an outstanding job!