Home Services reviews in Northborough, Massachusetts

Wow...just wow!!! Everett and Leo from Horizons Carpet Cleaning are simply fantastic. Not only are they polite and timely, but they also deliver an exceptional service. They have a deep understanding of the suitable tools to eliminate stains and rejuvenate the entire carpet. They previously rejuvenated our carpets that were around a decade old and had been constantly stepped on by a big family (and our dogs) for nearly seven years. Not a single complaint was received about the carpets. Later, when we were leasing a house, a baffling red stain appeared out of nowhere. The kids had no clue about its origin. Everett and Leo arrived, obliterated the stain, and had the entire carpet (which was approximately 1200 sq ft) refreshed within an hour. I'll definitely be using their services again and I've already recommended them to my friends. Such a wonderful team doing a tremendous job!

I recently had an outstanding experience with a local carpet cleaning company for a large, problematic area rug. I was almost convinced that the rug was beyond saving, but decided to give it one last shot. The team, including Leo and Everett, went above and beyond, providing at least three thorough cleanings. The results exceeded my expectations, the rug looked significantly improved. The communication process was excellent and everyone involved, including those who picked up and delivered the rug back to my Northborough home, were exceptionally kind and easy to work with. The cost for such a high-quality service was very fair and reasonable, something that's become quite rare these days!

just bought my first home in northborough – you could tell the previous owners hadn’t had the carpets professionally cleaned in a long time. i set up a lock box, and everett came by to work his carpet cleaning magic. i didn’t have to miss work to let him in, which was great for me. everett kept me updated with texts from arrival to when he finished. when i finally saw the results, it was a total transformation. the tile and grout downstairs looked brand new, and the carpets upstairs were fantastic. even a couple days later, the house smelled fresh and felt sanitized. i would definitely recommend their carpet cleaning!

I discovered Horizons Carpet Cleaning after an unfortunate experience with a different carpet cleaning service. I wish I had found them earlier! They were incredibly professional, honest, and knowledgeable, doing an AMAZING job reviving my carpets after the previous company left them overly wet and filled with too much cleaner, which made them hard, crunchy, and smelly. The team arrived and worked wonders, restoring my carpets to their original softness. They also provided a neutralization treatment that effectively eliminated the odor. Now that I've found this company, I will definitely choose them every time. Their services are very affordable, they work quickly, and they truly understand the science of carpet cleaning!

Stop searching for other carpet cleaners—this is the team you want. Whether you care most about price or skill, you’ll be happy with what they offer. Leo and Everett are professional, friendly, and do a very detailed job. Before giving any quotes, they carefully inspect and measure all the carpeted areas you show them, making sure they understand your needs. Then, they give you a clear quote right there. They did an amazing job with our carpets, which had tough old pet stains and the usual wear and tear. After they finished, you couldn’t even tell there were ever any stains—the carpet looked brand new. Their equipment is modern and they clearly know what they’re doing. I highly recommend them for carpet cleaning. You’ll be glad you chose them!

Everett at the carpet cleaning company is fantastic! I’ve used their carpet cleaning services many times for my rental properties and my own home, and I’ve also recommended them to others in Northborough. Everett really understands carpets and has a lot of experience in the business. They offer a huge selection of carpet cleaning solutions and can even take care of area rugs. If you need your area rug cleaned, don’t just rely on the standard services from big stores—you can get customized and high-quality carpet cleaning here. The results are always great, and the carpets look and feel much better.

We have used this carpet cleaning company in Northborough three times now, and every visit has been fantastic. Our son-in-law, who’s worked in the flooring business for decades, always recommends this team, so we keep coming back. This time, we needed an early appointment so we could open the windows and turn on the ceiling fans to help the carpets dry before the house warmed up. Their dispatcher called right on time at 8:30 to confirm that Everett would arrive at 9:00, just like we asked. Everett showed up in his van right at 9, took a quick look at the three bedroom carpets, walk-in closet, and living room area rug that needed cleaning, and got started right away. By 10:30, Everett had finished the job and was on his way to the next customer. The service was fast, friendly, and very professional, all at a fair price. Everything went smoothly and just as promised. It’s always great when things work out just like you hoped!

I've called on this carpet cleaning team several times, and each visit has left me really impressed with their professionalism and the care they put into their work. With a little one and a puppy running around, my carpets definitely see a lot of messes and tough stains. But every time, Leo and Everett do an amazing job getting everything spotless and fresh again. The prices are fair, and I can always rely on them to make my carpets look like new. I highly recommend their carpet cleaning service!

Leo and Everett came to our house for a deep carpet cleaning to get ready for the summer. Both Leo and Everett were very thorough, paid attention to every detail, and were professional and friendly. They took their time and made sure every part of the carpet that could be cleaned was done right. When they finished the first day, Leo had some ideas for a few stains we had on our carpet and asked if I would mind if he brought some special products to try and remove them. He did, and now those stains are gone and the carpet looks fantastic! I felt comfortable leaving the house in their care, knowing they were both trustworthy. I’m happy that Leo will be leading our regular weekly carpet cleanings, with Everett joining when scheduled. I am confident our home will always be treated with care. Leo really went above and beyond. I highly recommend this service, and if you want a personal and professional touch, definitely ask for Leo.

After searching for carpet cleaners for our new home in Northborough and reaching out to several companies, we were beginning to lose hope. Thankfully, when we connected with this team, everything turned around. Everett was friendly and quick to respond, making sure to fit the carpet cleaning around our schedule. The crew showed up right on time and took great care while working, even making sure to protect our furniture and belongings during the cleaning process. Their attention to detail was impressive, and the carpets throughout our house look fresh and spotless. We were especially happy that they managed to remove a large stain from our main living room carpet. For the price, the results exceeded our expectations. We're very satisfied with the service and will definitely reach out to them again for future carpet cleaning needs.

the customer service here is outstanding. i originally had an appointment for carpet cleaning but the cleaner couldn't make it. the owner kept me informed and quickly rescheduled my carpet cleaning with no extra cost. he was very professional and made sure i felt taken care of. today, everett came to clean my carpet—he was professional, listened to my concerns, and explained all the steps he was going to take. after finishing, he went over everything he had done to make sure i was happy. i highly recommend their carpet cleaning service!

i highly recommend horizons carpet cleaning! leo came right on time, was super friendly, and really knew what he was doing with my carpets. i had some tough stains that i thought would never come out, but leo worked really hard and took real pride in cleaning every spot. i was honestly surprised at how fresh and clean my carpets looked when he was done. he explained everything to me before he left and made sure i was completely happy with the results. i’ll be telling all my friends and family to use them for carpet cleaning!

If I could give 100 stars, I would! Leo is truly skilled when it comes to carpet cleaning and repair. We had three antique oriental rugs and a French needlepoint carpet that needed deep cleaning, and they all came back spotless and looking beautiful. One of the oriental rugs had a badly worn fringe, but Leo expertly removed it and had the edge professionally bound, which made it look like new. The pickup and delivery process was seamless—they took care of moving everything and put the carpets right back in place for us. The prices were very fair, especially for such high-quality service. I highly recommend Horizons Carpet Cleaning for anyone looking for top-notch carpet cleaning and repair!

Everett made booking our carpet cleaning super easy, and he showed up right on time with a friendly and professional attitude. He did an excellent job making our carpets look fresh and spotless. When I mentioned that the cleaning scent was a bit strong for me, Everett returned the next morning at no extra cost and did another rinse using just water. He really went the extra mile to make sure I was comfortable and happy with the results. You can tell Everett truly cares about his customers and takes pride in his work. I highly recommend this carpet cleaning service for anyone looking for great results and top-notch customer care!

yesterday everett and leo came to my house to clean the carpets and a large sectional sofa. they were right on time and got started quickly. i really liked how professional and friendly they were. i called the night before to ask if they could come a little later, and everett answered right away and changed the time with no problem at all. they did a fantastic job cleaning both the carpets and the sofa, and spent a lot of time making sure everything looked and smelled fresh. while they were here, i mentioned that my new carpet had a weird odor, and they steam cleaned it for me without charging anything extra. it was really nice to see such great service and hard work. i highly recommend them for any carpet cleaning you need at home. i will definitely use their service again!

We had our carpets cleaned in two homes in Northborough—one was a rental we were moving out of, and the other was our new place. Everett helped us with everything from the first quote to scheduling and the cleaning itself, and he was always friendly and professional. Communication was clear and prompt the whole time. When Everett first saw the old, stained carpets in our new house, we thought we'd just get them cleaned enough to last until we replaced them. But he pointed out that the carpets were actually good quality and might look great after a deep clean. He was right! After he finished, even my wife, who is extremely particular, was amazed at how refreshed and spotless the carpets looked. We also decided to get stain protection at a fair price, which has been a lifesaver. Not long after, I spilled black tea on the carpet, but thanks to the protection, the liquid just sat on top. I wiped it up easily, and there was no stain at all. I've already recommended this carpet cleaning service to friends in Northborough, and we’ll definitely use them again.

i had a great experience with leo and his carpet cleaning service. he answered my call right away and was able to come over the next day. leo was professional, organized, and worked efficiently. i showed him a few tough spots on my beige carpet—especially some dark stains left by the previous tenants' cats. leo treated those areas first before doing the full carpet cleaning. i didn't think to ask him to move the sofa and chairs to clean underneath, but my main concern was getting the visible areas clean before my sister-in-law visited. the carpets looked fresh and much brighter after leo finished. after about a month, a few of the toughest spots started to come back, but i understand that with an old carpet, some stains are just too set in. leo even mentioned he'd try a different approach next time for those problem areas. overall, i was very pleased with the carpet cleaning job leo did. the service was excellent, and i would definitely use this company again and recommend them to others.

i contacted a local carpet cleaning service after noticing one of their vans nearby. they were able to fit me into their schedule quickly, which i really appreciated. leo and everett called before arriving and made sure to introduce themselves. they were careful with my furniture and curtains, always checking with me before moving anything. the team finished the carpet cleaning in under an hour, and my carpets now look fresh and smell great! i’m very happy with their service and will recommend them to others. i’ll definitely use them again for future cleanings.

I recently had my carpets cleaned by a technician named Everett. He was very friendly, efficient, and respectful throughout the whole process. Everett answered all my questions right away, never missing a beat while still focusing on the carpet cleaning. He arrived early, which was really convenient for my schedule. Everett also took extra care when moving and replacing my furniture, making sure nothing was damaged. I’ve already requested that Everett be the one to clean my carpets again in the future because I was so pleased with the service. Leo from the office was also a big help. He made it easy to schedule my appointment and handled all my requests for changes smoothly. Both Everett and Leo deserve ten stars for their outstanding service! I highly recommend them for anyone looking for professional carpet cleaning. Great job!

I recently had my company’s carpets cleaned and was extremely happy with the results. Leo, the carpet cleaning technician, was very professional and clearly knew what he was doing. From the start, Leo explained the cleaning process and answered all my questions, which made me feel confident about the service. He took great care to protect our office furniture and was careful around all the work areas. The carpets had some tough stains, but Leo managed to remove them completely. The difference was amazing—the carpets looked and smelled so much better. Leo paid close attention to every detail and made sure I was satisfied with how everything turned out. He even took the time to walk me through what he had done, showing the impressive results. Overall, I highly recommend this carpet cleaning service to anyone who needs reliable and thorough work done. The professionalism, expert care, and dedication to customer satisfaction really stood out. If you want your carpets looking their best, this is the company to call.

The house looks like new! We have used Hunter previously, so we are repeat customers. He is thorough and prompt - was right on time. He communicates well and is very professional and awesome at what he does. I have recommended him in the past and will continue to do so.