HVAC reviews in Quincy, Massachusetts

Peter John did my annual AC maintenance today. He was extremely thorough, courteous, and professional. Another great experience with Blue Bear. I highly recommend this company and Peter John!

Zach was extremely knowledgeable while knowing the limits of his knowledge and admitting them, friendly, energetic, and very flexible, honest and straightforward, and helping us plan our heat pump project. I learned a lot that was useful from my talk with Zach.

All of the staff at Blue Bear are very skilled and friendly. Antonio M. was very helpful on a follow up visit after our heat pump and mini split systems were installed. He really was committed to getting our system tweaked to run properly, was very knowledgeable and able to describe what was going on and what he was doing to resolve the issues!

PJ was great. Explained everything. Very knowledgeable. Communication with Blue Bear was smooth.

Very pleased with the responsiveness and overall communication and professionalism in my experiences with Blue Bear so far. Service/maintenance visits have been thorough and gives me a solid sense of how my systems are working and what to watch out for. I certainly recommend them.

Mikey was knowledgeable, answered all questions, didn’t leave a mess and did a great job!

Had an issue with my central air AC unit out of the blue. Called up Blue Bear and was connected with Zach Kelley. First and foremost, he was open honest and respectful throughout the whole process and on top of it all had outstanding customer service. He very understanding of my situation was able to get me a quote and service set up right away. Any HVAC issues or problems I would highly recommend blue bear to any of my friends and family and would recommend them to go see Zack.

Woke up to no hot water, Blue Bear with fast to respon.Quickly and knowledgeable repair, will be using Blue Bear for all my future plumbing, heating, and air conditioning needs.

Everyone at Blue Bear was great. It was a big project and it went smoothly. I can't say enough positive things about everyone involved with my project.

Great service for getting a replacement for my air handler and compressor. Kyle was easy to communicate with both over the phone and in person, providing me as much detail as he could. Blue Bear initially came in with a better price than at least one other company I had looked at, and after I brought some other quotes in and talking through what I was looking for, we got to a good price for a system that is working well in the August heat.

We woke up to water leaking from the basement ceiling. We had no idea where in the house it was coming from or how to stop it. We called Blue Bear and they sent a plumber - same day - and he located and fixed the problem within an hour. He had to pull out everything from under a sink, test a dishwasher, ice maker and auxiliary water filtration system to find the leak. He found it and stopped it quickly. In the process the floor and cabinets were covered. He cleaned up everything and replaced everything back where it belonged and it was a perfect cleanup job. Mikey gets an A+ from us. We will request him by name in the future.

My appointment had to be rescheduled 2x for reasons that were out of Blue Bear’s control.. but other than that, I had a very pleasant experience! From talking with Brittany on the phone for updates and Mikey who helped me with my plumbing issue, it was overall great! I highly recommend Blue Bear- so friendly/polite and responsive!

We had a service call for our water heater. What a great experience. Austin was very knowledgeable, professional and friendly. I would highly recommend Blue Bear.

From consultation and estimate to the switch on the thermostat, Blue Bear and its employees made it seamless. Great service and fast turnaround work with attention to detail.

Mark was a very kind and hard working tech. Explained things well and efficient job. Company gives you calls throughout day to update when they are coming so you aren’t hanging around all day. Reasonably priced after service contract. First responder discount.

Techs were very friendly and professional
Explained the work that they did and found a loose bearing which they tightened. Thoroughly inspect gas furnace and all components for function and safety.
Very pleased as a first time customer and will continue to be, gave me peace of mind that my heating system is safe and reliable.

Kyle, Andre and team were great to work with. Very friendly, funny and efficient. The mini-split we put in was very affordable compared to some other quotes we received and the service was top notch.

Great experience from start to finish. Having Blue Bear handle our HVAC service and repair has been seamless and easy.

Our tech Riley was incredibly professional and knowledgeable. He patiently explained what was happening with our HVAC system since we haven’t had it serviced since buying our house. We had a burner that needed replacing and he provided several options we could take. I felt that I could trust his opinion and not worry about being misled. Riley was even able to find a replacement part that another HVAC company said was no longer available.

The company does try to get you onto their service subscription for an annual fee. We signed up because the priority scheduling, discounts, and multiple included HVAC services felt worth it.

They have modern systems and a customer support team made scheduling and payment a breeze. Compared to other home services providers, it was so nice to work with such a responsive and organized company for once.

We had issues with our heating and Coastal Heating was able to resolve the issue in a quick and efficient manner. Our technician, Alex, was knowledgeable, courteous, and professional. I will be calling back for any future needs! Thank you!

*update*
After having talked with the owner again to sort it all out again. He assured me that the motor initially put in was indeed the right size motor and his tech did confirm it. He may not be very service orient as I'm dealing with some competing information about the parts needed. After doing my own validations with the supply house, yeah I can say he's not BSing me. Bottom line is I can take his word, and his quote is good.

Called for service after National Grid recommended a furnace gas valve repair through an HVAC specialist. Woman on the phone was awful—didn't believe me when I told her we had a gas furnace (presumably because I said "um" while I was looking at my calendar for a service time), and then when I told her the problem, she said, "And how are we supposed to fix that?" Dude, if you don't know, I don't want you messing with my furnace, anyway. Laughably unprofessional. "30 years in business," huh? Maybe she's new.