HVAC reviews in Livonia, Michigan

Ehlers installed a new furnace and humidifier . Their service technicians were courteous and very knowledgeable. They took the time to answer my questions and provide very useful information on my new heating and humidification system.

Super quick response time. I made an appt the night before, they called me by 8:30am to confirm, tech was out by 9 and I had a new water heater by 11:30. So thankful I didn’t have to spend the weekend without hot water!

The communication is excellent, from scheduling to arrival estimates and multiple updates on the service date. The technician was polite, knowledgeable, effecient, and communicated well.

No heat 7pm on a Friday in January. Response very prompt. Jesse Niedermeyer was efficient and knowledgeable. Repair was done quickly. Would use Eilers for any Hvac needs

Immediately tried to upsell me a new furnace without showing any true evidence that the issue was due to the heat exchanger. I was told the high limit sensor was burned out causing no heat and yet after reconnecting and cleaning airflow on my own the heat sensor started working again.

I was also told that parts would not be available because the furnace was too old and yet I’ve found an OEM motor replacement. My issue was a faulty blower motor restricting airflow but the service tech didn’t consider this/ruled it out completely. The service tech’s airflow/temp tool was not working properly and they pretended as if they got the numbers they needed although I watched the device never turn on.

I would not recommend this company for repair or maintenance due to their dishonesty. If you bought new equipment with them they may be worthwhile short term but expect to be upsold throughout and shady business practices.

Chuck showed up at the very beginning of my time window (and called ahead as promised), which was appreciated. He was very professional and got my A/C back up and running in a timely manner and at what I thought was a very fair price. The communication throughout the entire job was spot-on. I will call Ehlers the next time I need any HVAC work done, absolutely 100%. I will also recommend them to friends and family. Fantastic experience all around.

My Service Tech Charly Hinman was great. Very informative and explained everything. Very patient, friendly but professional. Completed the job, reviewed everything that was done and gave me a tutorial on how to work what he fixed. I was very grateful. Thanks Charly

Always a great experience with Ehlers. Woke up to a small amount of water pooled next to the furnace - not an emergency but I called at 10am and they had a technician out by 2pm. He diagnosed the problem, had someone drive him out a replacement part he needed and had the whole situation fixed by 3:45pm for a reasonable fee ... And took some time to go over my system, some regular maintenance tips. Also swapped out some filters for me while he waited. Very professional and now my only go-to for Heating and Cooling issues.

Charly was friendly and professional. He found an issue with the furnace , explained what the options and corrected the problem. He also advised me it might be worth looking into an air scrubber for the furnace at some time in the future. I would definitely recommend him.

I am happy to review Ehlers Heating & Cooling, and I recommend their services. Maria fielded my request for maintenance, and thoroughly explained what to expect service and pricing-wise, including texting me ahead of time the name and picture of the technician to expect onsite. We were able to get an appt within 24 hours. Jessie was the onsite technician, and he was professional, thorough and knowledgeable. This was our first experience using Ehlers services, and we were impressed. We have added ourselves to their annual maintenance membership, so I no longer have to remember to schedule annual cleanings & tuneups, nor do I need to shop around to establish a relationship with any other companies or field cold calls from companies wanting to come out and clean my furnace/AC. Thank you, Ehlers!

Jesse arrived into the evening. He informed us of our situation and stayed until our boiler was up and running. Very nice, professional and knew his trade. Would definitely recommend him!

Perfect communication and notifications. Brent is always super professional and explains everything. On a side note, Brent noticed that I was trying to free an injured deer from my fence during his service visit and stepped in to help and save it. I’ll never forget his kindness.

Ehlers was able to provide a same day appointment which was to replace a heat exchanger that is under warranty, Awesome!

However upon review said the furnace was too old to service even though I shared the age of the furnace when I made the appt. The tech also shaded me by adding a tag to the furnace that says unserviceable (blocking another tech). They charged $99 service fee which i expected but only reconfirmed what I already knew.

Kristian and the team at Ehlers were fantastic. From the initial visit and estimate to completing a project that even had a last-minute add-on, they were professional, kind, punctual, and incredibly attentive throughout!

The house already feels so much better—couldn’t be happier with how it all turned out.

Our heat went out on a weekend, and this was the only business among five or so I called that was able to make it out same day. Luckily, I only needed a new sensor, but Paul was able to get the heat back on quickly and ordered a replacement for the failing part that he replaced two days later. The price was reasonable.

He recommended additional services to help extend the life of our very-old furnace but was not overly pushy. I’m planning to research those suggestions further and won’t hesitate to make Ehlers my first call if we decide to pursue those solutions.

Jan 2026: technician Paul Stoner performed a system upgrade for a new whole-house humidifier system. He was friendly, very fast, explained how to operate the system for best performance, and took all the time I needed for questions. And the price was very fair.

Ehlers phone reps are super friendly and knowledgeable too!

Dec 2025: I use Ehlers for maintenance and plan to use them for an HVAC upgrade soon as well. They have an excellent maintenance program to help keep your equipment running smoothly. Joe Diggs-Jones was great to work with.

Their service is excellent and speedy. I highly recommend Ehlers!

Very great and nice experience. We were accompanied by Technician Paul Stoner. He was very kind and light hearted, was able to be very clear and concise with everything he spoke about and definitely look forward to returning back if we do have a problem in the future! Very time efficient as it was a very snowy and bad day to drive, came within 15 minutes of calling so very much appreciated!

Ehlers H&C has been a company that my family used for years when I was growing up and I use now as well. I honestly don’t know if other companies are less expensive(?), but I do know I trust them coming into my home, they’re always very upfront with their pricing & accommodating for scheduling. My technician, Paul that came to my home the last two visits is friendly, efficient and informative. Highly recommend!

Joe did a great job. Diagnosed the problem in about 3 minutes. A real professional. Overall, top notch service. From the time I called he was here in less than two hours. This type of service leads to a great relationship with Ehlers. I would not go to any other company. Keep up the good work . Mark Forsthoefel

I am in awe of every technician and sales person I’ve met at Ehlers. The maintenance was done carefully and explained to me. I met with Kristian to explore a new furnace. He showed me all the options. Both of the staff I met were not rushed. They really took the their time even with some general conversation. Thanks!!

It is just awesome when you find a company that you can trust. Ehlers heating and cooling is that company for me. I’m a senior and always concerned if I’m being taken advantage of. Ehlers tells me if and what I need and then gives me options on how best to proceed. Plus they are always there when I need them
Their service agents are professional and knowledgeable. (Nice young men)
A few years back I was told I needed a new ac by another well known company. I called Ehlers for a second opinion and they fixed the problem for me at a minimal cost.
What can I say, I’m very happy with Ehlers and highly recommend them
Elaine Dopp