Constraction reviews in Bloomington, Minnesota

Daniel and his tech came out to the house today. They took about an hour for readings and explanations. He did a great job of explaining to me what each of the readings meant as far as moisture and temperature. With the estimate and work that they performed, they said that no work needed to be done and in reality saved me thousands of dollars. Really appreciated the work they did. Thanks to Daniel and crew.

Can't say enough good things about Service Restoration. I had some water damage that flooded my house and chose the wrong contractor initially. I then brought in Service Restoration and they cleaned everything up properly in no time! Kept me informed the entire way and responded to all my questions and issues. Coordinator Jocelyn and Mitigation Estimator Gunnar where awesome to work with! Jocelyn has been excellent through the entire process and super cool person to work with. She's always available to respond to my questions and to help me understand this process as it's something I have never been through before. She helped me with understanding the insurance side of things and the mitigation and restoration side of things. A++++ all the way though. Would choose them again and recommend them to anyone who needs this done.

The response time was amazing. The team was on-site and started work within 3 hours of my initial call. Enrique, Juan and Angel worked into the evening to fully complete the flood aftermath demolition. All work was quickly and effectively completed, and the work site was well cleaned. Pricing was very reasonable, but the caution ,care, speed and efficiency of the team was exceptional.

I first learned about Service Restoration after a family member experienced a challenge at their home, and the work the team did for them was outstanding. Seeing how smoothly their project went made me realize how important it is to understand your options before you ever need restoration services.

When I reached out with questions for my own peace of mind, Rachel was incredibly responsive and helpful. She took the time to explain what coverage looks like, what to expect in different emergency situations, and connected me with the right people so I’d be prepared if anything ever happens in the future.

I’ve been genuinely impressed by how professional, knowledgeable, and proactive the team is. They clearly take pride in supporting homeowners before, during, and after a loss. Based on what I’ve seen and the experience my family member had, I’d feel very confident calling them again!

To start the people who did the mitigation were amazing! I do not remember their names because it was very stressful when it first happened. But they were very respectful of all our belongings and were very thorough in making sure they removed everything that had water damage.

The next people we worked with was Emily & then Cassie & Isaac. Emily saw my basement & how much of my 31 products & crafts I had and she understood that many things were irreplaceable and she came out with Cassie & Isaac to talk thru how things would be packed up, and asked me if I was ok with the plan. And she made sure boxes were big enough so all my 31 totes and storage cubes wouldn't get crushed or bent. I was sad to hear Emily moved to another position because she was amazing at really making sure I felt comfortable with all my belongings being removed and stored off-site.

And then Cassie & Isaac and their teams did the pack out and they were so careful and respectful of everything when they were packing things up. We only had a couple tall cheap standing lamps not make it and I am sure that is because they were cheap lamps not because of them moving them because they wrapped everything so carefully I so appreciated the care they gave to our belongings. And when they brought things back they listened and moved boxes around so I could do the unpacking more easily.

Rob- was great & did all the insurance coordinating & we didn't have any surprises or anything come back that wasn't paid by insurance.

Jess our coordinator was fabulous and checked in every week with us with a text or phone call or both sometimes. When I had questions she always responded quickly with either who I should contact or she got the answer for me and she empathized when things didn't go as planned. Which it is what happens sometimes when you are doing a full remodel. I always felt like she prioritized my questions.

Chad-last but not least he was the project manager and I wish he was independent because we would hire him again in a heartbeat. Things came up here and there & Chad was absolutely fabulous to work with! He wanted to make sure we were happy with the results and when there was a snafu he did everything he could to make sure it was fixed and finished in the way that we wanted, despite it costing them more money. He got bigger samples for us and we just felt like he really cared about us and the end result & us being happy with it.

I pray we don't have anything like this happen again but we would call service restoration again in a heartbeat! It sucks to have water damage, but I truly believe you will be glad you hire them because they truly care about their customers.

Thank you all for all you did to help us get our basement cleaned up from the sewer line backing up and remodeled back to how it was, and actually even better!! I am so grateful we found and hired you!

Keeley & Jamey Schmidt

Their new location is awesome! Rachel did a great job with the tour and explained the process in a way that was easy to understand. The facility is clean, easy to find, and well-organized, and the equipment is top-notch. I was shocked to see how prepared for any size loss this company is. You can tell a lot about a company by how well it maintains its workspace and how the staff interact with each other, and from what I’ve seen, the team here is professional, knowledgeable, and genuinely cares about customers.

Based on the environment and the pride the team take in their work, I’d feel very confident recommending them to friends and family!

The best in customer service.

Professional, timely, reasonable and solved my problem!

Great people great work nuff said😊

10/10 service!

Excellent experience with their honest and hard working team. Thank you !

Great service and workmanship throughout the process: sales, estimating and installation.

Highly professional in all aspects of their work. Absolutely top flite.

Great company great management the people that work there are very accurate their pricings is good and the work is outstanding highly recommend

Great company with great employees. They did a fantastic job on my home. Would highly recommend.

The craftsmanship and work ethic is the best around. Will use Les Jones for years to come

Gave our project full commitment from start to finish, and was completed in the stated time frame. We're very satisfied!

Horrible company. Vary hard to get ahold of over the phone. No call back from Leslie jones-vogal after about 4 or 5 voice messages . I would recommend a different company.

Les Jones had the winning bid for a relatively small project. The completed the job quickly, and it looks great.

Very professional, thorough, and high quality workmanship. They were also very helpful in dealing with my insurance company. Highly recommend them!

Les came to my home to analyze a challenging problem, and his recommended solution has worked perfectly! I am impressed, and happily will refer anyone to his company.