HVAC reviews in Minneapolis, Minnesota

I requested to get an AC Recharge, they told me they would have a contractor call me to set up a time. The contract company that called me was "HVAC KING" the guy quoted me $600-$900 over the phone. Way too much for an ac recharge according to sources. I got a better Deal elsewhere.

Don't let these people rip you off. If you think your paying too much it's because you are. Call around and you'll find a better deal somewhere else.

The repair was quick and efficient. The technician explained everything in detail and ensured the system was functioning properly. My home feels comfortable again.

The professionalism of Minneapolis Heating and Cooling was excellent. They dispatched someone that same day when our furnace abruptly failed. The tech worked quickly and thoroughly explained everything. The prices were honest and reasonable. I'm delighted we went with Minneapolis Heating and Cooling, and I have no qualms about recommending or calling them again.

The technician was very rude and unprofessional. He showed up around 10pm and when my wife asked why so late, he answered with a question, "do you want your furnace fix or not?" He did not introduce himself either.

We had it and our furnace went out... they said the part wasn't covered and said I was out of luck. Canceled the next day and won't be back. Not to mention the "service maintenance" was a joke.. all he did was take my garden hose and wash the A/C unit off.. what a joke

We’ve had a full coverage plan with HSP for years and it’s definitely paid itself off! They repair appliances until they no longer can safely do so, offer a rebate when a new appliance is needed, cover nearly major every appliance, and offer season-appropriate maintenance visits to ensure furnaces, air conditioners, hot water heaters, refrigerators, dryer ducts and bathroom fans are all working properly and clean to reduce risk of fire and improve longevity of the appliance! Super service!!!!

Service is as you'd expect, technicians are good. Low rating is because wait times for appointments are ridiculously long. Months out for an appointment. And the windows on the day of the appointment are literally the entire day. "We'll be there sometime between 8am and 8pm"... come on.

I recommend Home Service Plus Centerpoint, they fixed mi range and my dryer. The panel of my range was damaged and I couldn’t use the oven. And the dryer wasn’t working properly, they fixed the heating issue. The technician have knowledge in his field. I hope that at the next appointment they send an expert again.

Gave a 13 hour appointment window (ridiculous in its own right) and still cancelled the service. Working on 48 hours no hot water by the time they come. Eventually they did install (72 hours total turn around) but sitting around all day waiting for appointments only to be cancelled on is not good business.

As usual, Home Service Plus resolved the issue, made repairs, and we were charged NOTHING extra. We have been satisfied 100% of the time when needing work on any appliance. This is a great plan!

We've used their service for years for many different machines (fridge, dishwashers, washers and dryers), and they've always been prompt, helpful, friendly, and professional. Would recommend w/o reservation.

We recently had our air ducts cleaned and were very impressed with the service. The team arrived on time, was professional and friendly, and explained the entire process clearly. By the time they finished, we could actually smell the fresh, clean air in our home! Highly recommend.

Given a 12 hour window to sit and wait for service. 8am to 8pm. Recieve email at 7:30pm with a schedule change for the following day. Everything is automated these day. Would have understood a little more if we recieved an actual phone call. Its unfortunate the company doesn't care. It reflects in the service. I understand things happen. Techs get behind but what makes them think we can sit around everyday waiting when we have JOBS.

Up until last year it would have been 5 out of 5 stars. But I bought a water heater on their recommendation. The water heater has now been repaired 4 times. Today will be the 5th.

Although HSP has always had great service the waiting periods have become unrealistic. Our furnace isn't working and our appointment window is 7am - 11pm! That's a 16 hour window! And if they show up at 11pm I'm up until how long before it's fixed. So not only can I not go to work, I take the day off to sleep in as well. I've used the service in the past and have never had a service period go past 7pm. And we made the appointment 4 days ago. Are they so short staffed they can no longer actually provide service.

Overpriced for barely any availability and also for them to never stick to their timeframe. What's the point of making an appointment sometimes a week plus in advance for them to reschedule without your knowledge and then decide to show up way past the appointment window? Calling the representative was nothing but scripts and bullshit and attitude. Canceling and getting xcel in, way better program through them.

We had our annual fall furnace tune up and TYLER was our technician. He really did a great job and also cleaned & tuned up the tankless water heater and the refrigerator coils. A real pro who was professional, considerate and business-like. TYLER is a gentleman who just does a real great job. Thank you, CenterPoint.

We had CenterPoint come and do our annual furnace maintenance. The technician told us that the furnace was fine but that he thought we had a gas leak from our water heater. He called another technician to come and check for a gas leak. The second technician was here within a half hour and not only fixed the gas leak, but he checked all of our gas lines. Great job CenterPoint!

HSP was a no show for our Mon 9:04AM to 11PM 14 hr window! We stayed up on a work night waiting for a furnace outage repair & no one showed, called or texted us! The next morning we opened an email sent at 11PM with a new 12am-11am window! Luckily, the technician saved the day with a quick furnace repair the next morning. Unfortunately he tried calling prior to arriving but HSP’s system failed to ring us. HSP please get your communication fixed!

They give you a 15 hour window and then they might not even show up. Unable to give you any updates and then potentially call you at 10:59pm after waiting all day to say they won’t make it out. Meanwhile your furnace is out anmd it’s -5 and you’re paying them hundreds of dollars a year for their “service”. Criminal

I wanted it to be known that Ebony was amazing on the phone she helped me with everything I needed and with such a positive attitude. I couldn’t get what I needed done because of problems on my end but she still made sure I felt heard and helped me through it. She gave me advice that you wouldn’t get anywhere else and made me feel like a real person. Truly amazing service!!