HVAC reviews in St Paul, Minnesota

4.7 based on 950 reviews Back to the listing
    5

    The two young technicians from Larkin Heating & Cooling who installed my new furnace were great professionals, courteous and went above and beyond to meet our expectations. They did an amazing work and cannot hesitate to recommend them.

    5

    Swapped my old thermostat for a new one, and the technician was professional and quick, finishing in just under an hour. Everything works perfectly now!

    5

    Our AC stopped working, and St Paul Heating and Air Conditioning responded quickly. The technician was friendly and respectful. The problem was fixed the same day. Very reliable service.

    5

    Losing heat in the middle of a chilly evening was stressful. Luckily, they arrived within 45 minutes and fixed it efficiently.

    5

    The difference in air quality after the duct cleaning was immediately noticeable. Breathing feels fresher and the whole house seems lighter. The technician arrived a little earlier than expected, but his professionalism and attention to detail were impressive. He explained everything as he worked, making sure I was informed. It was an efficient process, and I’m thrilled with the outcome. Will definitely recommend to friends!

    3

    I called for a service request on my 3-year-old unit and was quoted a $250 fee just to come to look at it. I called a nearby company and was quoted only $89. I chose to go with another company for services for this reason alone.

    1

    Called to schedule 4 days prior for a service call. Was given a three hour window of 9-12 for service. No call no show. After contacting them at 2pm was told “Sorry, we’re busy. We’ll have someone contact you with an ETA.” Waited rest of the day and it is currently 8pm. No contact of any kind and no service rendered at all. I am disappointed with the quality of communication and that nobody could be bothered to contact us.

    Edit: Contacted them again the next morning at 9am. Frank who answered their phone said a manager would contact me shortly. This never occurred. Im maintaining my 1-star review as they made no effort to ameliorate the situation. DO NOT RECOMMEND.

    5

    Flawless thermostat setup in just 45 minutes!

    5

    I was referred to Pinnacle Heating & Cooling when my AC started producing funny noises. Owen came out immediately and explained the issue to us. He checked on it and detected where the problem was and fixed it instantly. He was timely and we highly recommend.

    5

    Above and beyond service. Timeliness and communicative. I was surprised at how Bernard went above and beyond and even stayed past what he was being paid for to take care of an emergency we were having with our air conditioning system. I don't know what we would've done without him and am so thankful to the team for servicing my Air Conditioner beyond what we would've think of. Thank you Pinnacle Heating & Cooling!

    5

    The entire team from start to finish went above and beyond. They are very knowledgeable and Professional. They gave me about 10 different quotes at my request and they let me ask all the questions before , during and after the installation. They were very neat and did not leave one thing out of place. Thank you Pinnacle Heating & Cooling heating and air . You made a bad situation better and easy to deal with .

    5

    Had problems with my air conditioning unit. Had a very good experience with this company. Gabriel was very thorough with his job and had extensive knowledge. He was able to explain any issues or questions me or my family had. The technician worked in a timely fashion and was respectful of our property as well. Would recommend this service if you need maintenance or a new system installed.

    5

    If you appreciate expertise and quality, look no further. I've been using Pinnacle Heating & Cooling and they're such a stand-up company. They were just recently able to correct a balancing issue in my home the we recently moved into and the change is dramatic and fully resolved and the issue. Highly recommended!

    5

    I called Pinnacle Heating & Cooling on a Saturday and they showed up like they said they would on the same day. The technician did a great job and had my AC working again. He explained everything he would be doing from start to finish. I recommend you call them for your AC services.

    5

    I needed to do an urgent DIY job on my AC vent system today, but unfortunately the local home supply stores don't carry what I needed to do the job. I called Pinnacle Heating & Cooling, and the technician called one of their service trucks that was already in my area with the supplies I needed right on the truck. Saved me a lot of headache and hassle, but I was very impressed with the professionalism and above-and-beyond service. Would definitely do business with them again!

    5

    Working with Pinnacle Heating & Cooling has been such a pleasure. Our basement was flooded resulting in our furnace being destroyed. I called Indoor and they were able to come out and quote the replacement quickly. The tech is very knowledgeable and very professional.5 stars, highly recommended.

    5

    We have been doing business with Pinnacle Heating & Cooling. They are always professional, diplomatic and accomplished. We recently bought a new furnace/air conditioning system from them. Paul was very detailed with explaining the features and benefits between models which made the decision making process much simpler. I would surely recommend them to anyone in the market for a new HVAC system!!!

    5

    I had a great experience with Pinnacle Heating & Cooling. My furnace went down and I called around trying to find someone to fix it. Their prices were the most reasonable of those I had called and they were very polite and understanding over the phone. Their tech was very knowledgeable and had our furnace figured out and fixed very quickly.

    5

    Changing our thermostat was seamless thanks to their expertise. They arrived promptly and finished the job efficiently, leaving no mess behind.

    5

    Transforming our space with ductless heating and A/C was seamless, thanks to this team's expertise. They arrived promptly, completed the job efficiently, and left everything tidy. The comfort and quiet operation are impressive. Highly recommend for anyone seeking reliable HVAC solutions.

    5

    When my portable A/C decided to quit on the hottest day, I was in a bind. The technician arrived within 40 minutes and quickly diagnosed the issue. He was both knowledgeable and friendly, ensuring everything was back to perfect working order. Their promptness and expertise were truly impressive, and I'm grateful for the cool relief.