HVAC reviews in Springfield, Missouri

Oleksiy was patient, courteous and professional. He gave a detailed report, took the time to answer my questions, patiently explained my options, and did not pressure us on any services that were not immediately necessary. Thanks for all the years of great service technicians, All Services!

Merle arrived and found the problem. He then setup the repair which was completed very quickly the same day.
Happy with his efficiency and knowledge. Very friendly and fun to talk to.
Great service call

Austin was very thorough and professional. He explained everything in detail including different ways of fixing the problem with prices. He worked late in the evening to complete the job. This company is the best I have ever worked with, including text and email updates.
I would definitely recommend them !!

Christian and Taylor were very professional and courteous. Explained everything in detail and took time to look through all the aspects of the house. This was a visit for a quote on redoing the ventilation system and adding whole house filtration system.

9/21/24 Updating our review from 4 months ago. -
This is now our second experience with Air Services. We could not be more pleased. This time they came out to check our air conditioning that had stopped cooling. Our service technician, Blake, was exceptionally knowledgeable and personable, he stayed late to finish the job, and thoroughly explained everything that was going on with our system. We have a lot of house to cool and it has cooled down from 81° at 7 PM last night to 72° at 8 AM this morning, and we couldn’t be more grateful. Air Services had a technician out here in less than 24 hours from the time of my call, and they didn’t charge exorbitant fees. Their rates are very fair, and our membership that we signed up for last time got us a discount for this repair. If I could give six stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️

This was our first time using Air Services. I wanted three outdoor lights replaced, my hanging porch lantern and both of my garage sconces. Kaleb came out on Wednesday afternoon, did an evaluation, and then thoroughly described the quote and the process for the replacements. He also gave me a quote for my backyard lights, which I plan to have done next. He came out today to do the front light replacements (they got me on the schedule just two days after my initial quote). Kaleb did a fantastic job, he was on time to the appointment and he was finished in an hour. My husband and I decided to sign up for their yearly membership program which we’re thrilled about because now we’ll get routing maintenance on our HVAC, Plumbing and Electrical, as well as priority scheduling and 10% off repairs! Five starts, for sure. If I could give more I would!

Technician was very nice. Showed me what was wrong and updated me with pricing of the new part. It was something I decided I could replace myself and save money. He was understanding and said if I had any problems to give them a call.

We had a boiler replaced by Blake Todd & team, and it was an easy and reassuring experience. He’s extremely knowledgeable about how the systems work, and was happy to explain all our repair and replacement options in detail, answering all my many questions as well. We feel confident in our decision and are glad to be back up and running with our new boiler.

Logan was awesome! Came to my house and got my heat going before the brutal cold this weekend, even made a new friend with my 3 year old son. Knuckle bumps as he left lol 😂. 10/10 recommendation. if only they were all that amazing!

Logan did a great job taking care of the problem and getting heat going again during those cold days and snow when the furnace stopped working. He was concerned with getting that heat on again fast. I appreciated the care he took. He is top notch!

Kaleb was very nice, personable and knowledgeable. He came out to do the estimate and planning portion of the project. Chase did the installation. He was prompt and did a great job in a reasonable amount of time. So far, everything is working great all at the same time, just like I wanted.

Complimentary HVAC check up, that you offered. The technician did a fine job, changed filter and thermostat battery's and inspection on equipment in basement. Thank you sir services. You installed my Lenox system HVAC a few years ago. Maybe 5 years. No problems with equipment and it has been a godsend. Thanks again Aaron Brown and Air Services.

DO NOT recommend for elderly. Grandmother sat in triple digit heat last summer because JUAN rewired the compressor wrong and said it was bad. Grandma didn't have funds/credit to replace at $12,000. Her pastor FINALLY sent Signature Home Comfort to her house and 45 mins later she had cool air and has had working unit ever since. I attempted to call them twice and never heard back. They lied when I called back the second time and said they did call me. I have NO MISSED CALLS OR VOICEMAILS LEFT. They just called to set up her services for this year so they DO INDEED have my phone number. She has been a customer since 2010 and has had the unit routinely serviced 2x a year by AIR SERVICES and this is how they treat her??? 0 Stars
DO NOT RECOMMEND!! THEY JUST WANT TAKE YOUR MONEY!

Started out being told our appointment was cancelled (10/17/2025) after being conned into their “super great VIP subscription”. Called and asked what happened to same day service and priority customer status? Appointment remained, cool. Come to find out they sent a sewer technician out for a water softener system service call. All while being told he was 45 minutes away to show up 2 hours late. Called to cancel this “amazing VIP subscription” to have to listen to someone who shouldn’t be the one answering any phones with her horrible customer service and slow speaking in a low tone. I’m dumbfounded at how horrible this entire experience was. And I have to wait for a manager to call me back about cancelling the subscription. Thankfully he didn’t know what parts he needed so he left without me having to pay anything. I’m not impressed at all and glad to be able to cross this “business” off on my never call/use again.

Update: have been told every single day since we were supposed to receive service that the manager would call me back for a refund on their worthless subscription and I’m still waiting. Supposedly the horrible customer service girl assigned my call back to someone who was out of office, but here I am still waiting after it was “re-assigned” to someone not out of office for the week. Also was able to find the exact parts and it’s costing 800 dollars less than what we were quoted from this company.

We didn’t expect to have replace our whole system but Jeff thoroughly check out our current unit and told us there wasn’t anything that could be done. He then walked us through the new units and helped us choose the one best for our needs. He was personable and kind.

Landon and his co-worker were both incredibly professional and customer focused. I appreciated the work ethic as they got to work and did not dally around. I am hopeful that the longevity and results of their efforts match the professionalism that showed while on our property. Many thanks! I will say that the prices appeared to be high for plumbing work. That does not reflect on Landon or his co-worker. That is completely on Air-Services' owner/management.

Very impressed with every experience we’ve had with the Air Services team. They are professional, responsive, and easy to work with. Getting a new HVAC system installed soon and hope that the positive experiences continue. Highly recommend!

The installers were very professional , fast and efficient. Got a water conditioner / softener / heater all replaced in the same day , very pleased with how well it was installed. Would highly recommend these guys!

Dakota was an amazing service technician, I really appreciated his swift response to setting a time for looking into my furnace issues. He explained what was wrong and showed me pictures and got my furnace working again quickly. I appreciated his professionalism and kindness. Thank you Dakota!

Dawson was amazing. He tried to hard to fix our furnace. He did every thing he could think of and made whatever calls he needed. He walked us through every part of the repair process and ultimately when it came to deciding if we should repair or replace he was very open and honest about the process. If we have any issues in the future we will use them again and hopefully get Dawson again!!

I had a plumbing problem with a clogged bathroom pipe, ASH sent out a plumber, Austin Buck. He ended up au getting/snaking out the waste/black water pipe in less than 30 minutes. He was awesome to work with and talk to. He made the whole situation painless, fast, and easy. Will definitely call for him again for any future plumbing issues. ASH and employees like Austin are a great asset. Sincere thanks, Dan

Dawson was wonderful and informative! Good employees are sometimes hard to come by. And keep. As corny as it sounds, Dawson is a keeper! Happy customers share with their friends. Unhappy customers share with anyone and everyone who will listen. It pays to treat employees well and happy, so they, turn, keep your customers happy. Satisfied customers keep coming back, allowing businesses to remain profitable and flourish. Dawson is a valuable employee, representative and assest for your company. He just might deserve a raise!