Home Services reviews in St. Louis, Missouri

I shop here several times a week

Disrespectful

Great job on my lawn

Wonderful service my lawn looks great!

Never ever give your credit card info to these people. They only charge you and they don't provide service. They don't also refund your payments.

Crew repeatedly kept blowing leaves from my neighbor's yard into my yard even after I asked them to stop and blowing some back.

You can never get them on phone. Message is not taking calls or messages so we're not happy

We were very happy until we reached out with some issues this season and got no response then when we decided to discontinue services we were contacted that basically no one is happy with every two week cutting in the spring, well that suggestion may have been helpful to relay as a suggestion when we reached out the first time.

Have used this company for years. I have never had a problem with their work or communicating any changes with them. Very easy to work with!!

Terrible customer service. Poor communication. Hard to get a hold of. Didn't show when they were supposed to.Bill us for an amount that we had already paid. When we did get an email from them regarding an incorrect amount billed, their response was condescending and unhelpful.

I wish I had done more research before hiring. I hired them to help repair some previous damage to my yard. A guy came out to my property once, sprayed something on it that turned it into a brown, dead patch and never followed up. I'm in a worse position now than when I contacted them.

Maybe you’ll have better luck with communication from this firm. They don’t answer the phone. Late to email responses and expect you to understand that if they tell you a day, it’s just an estimate. If they don’t don’t show up when they say, just wait around for them. Maybe they call or email. Maybe they don’t. Maybe it’s unfair for a customer to expect to be contacted by the business when they won’t come when they said they would. Maybe I should have known this was the level of service to expect with such a low price.

I have tried repeatedly to have a direct conversation with the owner several times with questions about their services, both lawn mowing and the weed/fertilization program, and he will only respond via email, but doesn’t always respond and when he does he doesn’t fully answer my questions. He didn’t relay our requests to switch from weekly to 2/month mowing and raising the mower deck height to it’s highest setting in early June to his crew ,and as I wasn’t on-site for those mows it has resulted in the front lawn being overmowed causing lawn burnout as of 6/18. The owner is more interested in mowing on a set schedule whether the grass is growing or not, as when I emailed him regarding grass not growing and full of bare/brown patches said it’s ok to mow….which makes absolutely no sense as everything I’ve researched says to cut grass when 4-6” only taking top 1/3 off, so cut to 4”, especially during heat of summer.

I told the crew when on-site that they needed to raise the mower deck to its highest setting, watched them do that before mowing on 7/23. Noticed that one guy was walking in front of the other guy on the commercial stand-behind mower periodically kicking the right front wheel of the mower as it seemed to get stuck and drag vs. rolling. Didn’t think anything of it until after they left and went down and checked the front lawn and noticed there was a 16 ft long x 4” wide x 2” deep gauge in the lawn with grass totally gone. It runs almost the full length of the East side of our walkway from the street towards the front steps. I immediately emailed the owner photos of the damage from there commercial stand-behind mowers asking what he intended to do to repair the damage, and if moving forward can they mow with push walk behind mowers to prevent further damage/stress to the front lawn. Never heard back from him which is unacceptable.

Terrible customer service, would not recommend as a waste of your money. Took a month to get other total lawn care service quotes and go with a more responsive, professional, and reliable service so could finally fire Greencare Services.

They've fertilized my yard for years and it looks much better and they jump in for on demand mows when I need some help. Always looks good when they're done. I've been happy with them.

My backyard have no access. I needed it to be leveled and seeded. The only way to do was by hand tools and wheelbarrow.
The guys did a great job.
The job was done the way I wanted it.

Galen was very responsive.

Thank you Greencare.
Will hire again.

Unprofessional conduct: while mowing the lawn of the property next to my house, the dudes traipsed all over my property just because they could. There’s no fence between the properties and they used a riding mower to mow the fringe just above the property line, which is indicated by a stone wall that ends with the beginning of the lawn. They didn’t give it a second of thought, drove comfortably onto my lawn like it was theirs. Just more of the same from this bizarre nightmare.

Non-responsive. Called to get an estimate on landscaping work & lawn maintenance in middle of March. They came out and did a survey of the property. Said they would get us a quote for lawn services within a few days to a week. Then another week or so for the landscaping project. It is now middle of April (a month later). Still no response for lawn maintenance or landscaping project. Tried to call. No answer and voicemail is full. No way to contact them. Completely unresponsive. Glad this happened before the project rather than in the middle of it. I gave up and moved on.

Backyard was mostly all dirt. Got an estimate for sod and once it stopped raining and warmed up, they came out and installed. I now have a backyard full of grass. Thanks!

Hired for lawn care and they weed whacked some of our plants. Asked for a refund and after a curt reply denying it, we followed up with more pictures as proof of the damage and they gave a $5 discount out of $55. The damage done was more than the work we paid them to do. Glad to be done with them and do not recommend them.

Today I hired Galen and his crew at Greencare Services to clear out last year’s leaves along the back fence and side fence edges of my property here in South St. Louis City.

This wasn’t a simple rake-and-go job. The leaves needed to be raked or blown into the yard, then mowed down and mulched into the ground. The crew handled that well, and they also went beyond the original area. They cleared leaves from the landscaped front yard, the privacy area in the side yard, and even the outside basement stairs.

A few leaves had blown under the fence into my next-door neighbor’s yard. I mentioned it, and they took care of it immediately.

I’m genuinely pleased with their workmanship, professionalism, and how quickly they finished. This is an easy 5-star review. If I could rate them higher than 5 stars, I would. I’ll be using Greencare Services again for future lawn care and landscaping. Take a look at the photos. They speak for themselves.

They built me the best retaining wall!