Plumbing reviews in St. Louis, Missouri

When I placed the call it was late at night my basement floor drain backed up. They said they would get to me about 11 the next day. I received a call about 930 telling me they were going to be early. Tracy showed up and did a great job I would recommend them to anybody that needs drain cleaning. Thanks again for your service Kevin, Kathy and Charlie. We definitely would use them again and would recommend them to anyone.

These guys were great. Were able to come same day, cleared my clog quickly and accurately, for a very reasonablej. price. Would recommend.

Excellent service and communication was also, arrived earlier than expected great customer service

The service was prompt and the technician was very knowledgeable and professional. We would gladly recommend
them to anyone.

Called Saturday morning with a clogged sewer pipe. They came Sunday morning and took care of my issue within an hour.

Jeff who handled the initial visit was extremely friendly, this review is not a reflection of him.

Unfortunately Jeff was only able to clear one of 2 issues, and recommended to have his supervisor visit to give a second opinion and see about alternative solutions. The officer manager reached out later that day to set up a time for the supervisor to come visit, we agreed for Wednesday at 3 pm.

Wednesday morning I get a call asking if I am able to move my appointment to an earlier time, which I was not due to work. The tech said "no problem, see you at 3"...3 hits and no one shows, understandable traffic had been rough and maybe the previous job was taking a bit longer. 430 hits and still no word or sign of them showing up, I call and leave a voicemail for the tech. Thursday afternoon I reach out to the office manager and ask what happened. They apologized saying they had some issues and could send the tech out after his current job, I explained I wouldn't be home until after 6. At that time the tech called and said "I dropped the ball on that" and asked how it could be made right, I explained that I was still open to having them service my line but my availability was now limited due to work - anytime after 6 during the week and after 2 on Saturday. The Tech said their trucks are serviced on the weekends and it would be hard to get a truck back sooner and the evenings is hard due to an early start to his day. He told me he'd look to see what he could do and would get back in touch, it's now Saturday afternoon and I haven't heard from him since the phone call.

The office manager sent a message saying they don't staff for the weekends and they had openings for next week. I gave my availability and have received no response, except a reminder to take this survey. Their website shows Mon - Sun open 24 hours, when I made my initial contact it was last Sunday evening and the individual had just gotten home from a job. I'm being told two different things, was ghosted for the original service slot, and have had no follow up.

Would not recommend.

I had a the main drain back up into the basement. Called and was able to be seen the next day. Extremely great customer service and the service man was very nice and informative. Highly recommend if you need work done. And the pricing was affordable and not out of this world.

Upfront pricing. Waived the original service fee due to my power being out the first time they arrived. Came today and took less than 15 minutes to get everything completely cleared. Jeff did a fantastic job and explained everything thoroughly.

Had a blockage in my basement brain and in my kitchen drain (which wasn't what I originally called about but Jeff took a look anyway). Jeff was so great even when there were initially weird obstructions and issues he wasn't sure he could get past, he had one more thing in his back pocket to try and it worked! Super appreciate him and the extra effort and that now both my drains are clear! Price was more than reasonable and didn't take too long either, and he shared a recommendation for a plumber to take care of a related issue. I'll definitely use All Service again!

Speedy service at a reasonable price. Courteous and professional technician.

Tracy and his son Chase came out and arrived on time. I was thankful to get someone out so quickly. The company responded to my text over the weekend. They were able to locate underground where my gutter drains were corroded. They also checked a blockage in my kitchen and found slight blockage but need to perhaps return and clear the pipe from inside a closet using protective cloth to protect the inside of the closet. He left the area clean and was respectful of my plants when stretching the water hose across my yard. Charged $500 for the jobs using the jetter. I would definitely use again.

Wow! I have had multiple plumbers out for the back ups we were having and not one of them even comes close to the service Tracy with All Service Drains just provided. Very informative and quick to respond! He explained and walked me through what each issues was, all while continuing to work the entire time. 1000% recommend!!

Quick service and very reasonably priced. Will definitely use again if needed.

Very Professional. Affordable. Upfront honest service
We had originally called Roto Rooter but they never showed and when we called to cancel, they transferred us 4 times, I assume hoping the technician would show before we could cancel.

All Service Drain called us 20mins before our scheduled time to tell us our technician was on the way. 20 minutes later, he arrived.
The technician was professional and diagnosed the issue while letting me know that it would only be $150 unless it took longer to resolve the problem. He also reassured me that the issue should only take 40mins max to fix.

Once the problem was dealt with, they explained the situation clearly (roots my sewer pipe) and an affordable way I could to deal with it.
If the problem became a bigger issue I could call them again and setup a Hydro-jet cleaning service, but they never tried to sell me a plan, a membership, or scare me into buying/ booking them again soon.

Definitely recommend!

On the fly and with a little luck they were able to show up and hydojet her drains. I will never call roto rooter again.

All Service Drain & Sewer were excellent! They had the best prices and were very informative. Our plumber was very thorough when snaking our sewer line and answered any questions we had. All Services plumbers are professional & not pushy on promoting other services. I highly recommend them for anything plumbing related.

Everyone I spoke with was very friendly and super helpful. They were able to come right away. Tech, Jeff, was very nice and quick. I will recommend this company to everyone!

Technician personable and efficient. Showed up at appointed time. Great work

Shopped around and you were
affordable. The other companies were not doing anything different from your company but they were much higher.

I used them at work at Midas. Had some plumbing issues. They came out and handled the problem. While I took care of my customers. Excellent experience.

Great service reasonable prices and they always get the job done