HVAC reviews in Omaha, Nebraska

4.8 based on 2003 reviews Back to the listing
    5

    Very professional with great attention to detail, did a fantastic job! We're already breathing better--judging by the before and after pictures it looks like we've been breathing air that was 75% dirt, so the difference is noticeable and great!

    5

    When I called about duct cleaning, I got a thorough explanation of the process. We discussed the size of our home and I was given a quote. We were also instructed for how to prepare for the service, which was mostly about ensuring the vents and returns were accessible by the technicians. This was extremely helpful. Then on the day of our cleaning, Jon called when they were on the way. The service techs were very friendly and courteous, and we could feel a difference in our air flow immediately. I'll include some of the most extreme before and after photos they shared with us (not every vent looked this bad, but the selected images were very satisfying to see). We also have a very long dryer vent run, so we paid to have them clean that.

    5

    The Employees from DuctMedic Cody and Dallas were great polite, very professional, treated our home extremely well covering our carpet, putting rubber bumpers on corners of our wall, and wore footsie covers over their shoes. they checked every room in our home that had registers before they started and did a fantastic job cleaning all the vents registers ducts, and even some things in the furnace. They took a lot of before and after photos. They cleaned the registers with some cleaner that smelled great. Also reasonably priced for all they do. We will definitely be calling them in 5 or 6 years to do another cleaning. Judy Faust....LaVista Nebraska

    5

    It had been suggested by our HVAC company to have our air ducts cleaned. We also needed the dryer vent cleaned out. We found a coupon for DuctMedic in the ValPak mailer so decided to call them. We are so glad we did! The cost was very affordable. The 3 man team was very prompt, respectful and knowledgeable. They explained everything they were doing. They were very careful to not leave a mess. When they were done there was no trace of their work other than the ducts performing better. We are so pleased with the results! We highly recommend DuctMedic!

    5

    Had our ducts cleaned today. What a great job. Excellent service team from the customer service reps in the office to our service techs who came to our house. Polite, friendly, knowledgeable, and professional. We chose DuctMedic at the recommendation of the company we purchased our furnace from. Quality work. Affordable price. Don’t wait to get your system cleaned!

    5

    Tyco is now Johnson Controls

    1

    Johnson Controls has moved to a new location.

    1

    It’s kind of telling that the only five star reviews are from an employee and a Sales Manager.All reviews on BBB in the area are one star.

    5

    Jimmy helped us get the extinguishers we need to comply with the safety inspections. We are grateful for his time and expertise and look forward to working with him for years to come.

    1

    As a business owner, I don't like leaving poor reviews. This company has the worst customer service culture that I have ever dealt with. Beware of poor service and outrageous billing rates. The service tech spent less than an hour at our building, (No parts replaced) and was billed over $800. And here is the kicker. They didn't even fix our issue. We called them about it and they scheduled a time to come back, but have yet to show up. Very disappointing.

    2

    Not impressed.

    1

    Welcome to the hell,I real nightmare

    5

    Very helpful and friendly

    1

    Very rude front counter and refused to help.

    5

    The people are really nice and helpful easy place to deliver to

    4

    Very friendly staff ... semi Tight dock and over night parking for 8 am delivery

    1

    Rude is the best word I can think of for the people working here. Not recommended.

    5

    Im a service tech, everytime i have been helped by Nicole or Jennifer has been great, keep up the great customer service.

    1

    Very unsatisfied with comfort products. I have never had a distributor fail to provide warranty service on a product they sold.
    Staff was very unprofessional rude and I believe just did not care thinking I was a small 1 man contractor.

    I will never recommend or do business with this company and will tell everyone I work with whenever it comes up the bad service I have had with them

    5

    Staff is always helpful. Love being able to ask questions. Friendly and almost like family. Great place. Thanks for everything you all do.

    1

    exceptionally rude counter help. I am the wife of a hvac company owner, and was treated like they wanted no part of my business. We will just take our business elsewhere, & I would advise others to do the same.