HVAC reviews in Henderson, Nevada

4.8 based on 1574 reviews Back to the listing
    5

    Great service and value!

    5

    Fast and professional service. No upsell.

    5

    Great job. Great prices.

    5

    They took good care of us!

    1

    Here's concern, this just happen. This company is trying to charge me$275.00 for this$3.99 part

    5

    very professional and experienced the only people who I would trust when it comes to my heating and air conditioning services...

    5

    Very quick response! Professional, friendly and answered all of my questions. All around good experience, I would highly recommend Bishop Air to anyone.

    5

    Thanks Brenda For Getting Back to Us Really Fast And Coming our next day Service That Was Great I definitely Recommend If you Need your Ac maintenance ASAP or any other issues this is the Place To Good Great Customer service Brenda thank you for taking care of us

    5

    Good honest people great work on time very polite when you call people answering the phone help you immediately. Miss Shelly that works there great gal pride in the company right on top of things definitely would call and use them again highly recommend

    1

    Try to condemn my air conditioner 2 years old brand new. Be careful. Work just fine, not even $1 device.

    5

    Have been using BAS for years following a recommendation from a co-worker. With so many fly-by-night companies here in Las Vegas/Henderson, I've learned engaging someone to do work on your home, appliances, etc., has inherent risks. For years, we have purchased BAS' "PSA" which covers a summer/fall check on our a/c and heater. A few years ago, we needed assistance during peak of summer and wasn't able to get BAS to repair our a/c timely, even though we had the PSA protection plan. So, when we experienced "no cooling" during recent warming weather, I contacted BAS and because of timing, I got a SAME DAY appt, almost unheard of in this town. BAS sent Mark as our tech while I was at work (I'd prefer to be home when repairs are being made). Mark was prompt, assessed where the issue was and repaired/replaced worn capacitors, the same issue that prompted us to call BAS a few years ago. Upon request, I was able to speak directly to Mark, understand what the problem was, what was being repaired/replaced, including replacing the capacitor for the fan since that part was never replaced since original installation and showed some signs of wear and tear. That was a very smart decision on Mark's part and will save us another emergency call. Mark also did an entire system check to ensure that after repair, all system indicators were acceptable. That's professionalism that you don't get from handymen or companies that try to sell you a new a/c rather than replace/repair failing parts. Pricing was fair and reasonable and working with a local company that lives in our community rather than based in another state is critical to staying with BAS. Thank you, Mark, and thank you, Shelley, for the timely and quality work you did to help us through yet another (dreadful) summer here in Henderson, NV. MAHALO!! MauiBoy, 4/6/17, 11:27 AM PST

    5

    I have k own the owner Ron Bishop for more than 25 years!. He conducts his business the way he is in his personal life with honest, integrity! His staff is trained the same way!. Bishop Air is a very reliable company!. Dave Strauss

    5

    Best honest AC company in Las Vegas! When two other companies tried to sale me a AC unit because they said mine was shot! Bishop Air fixed it good, for cheap price. Still runs great. Thank You Bishop Air..

    1

    After reading great reviews, we chose and trusted bishop Air services.
    My establishment requested for a new ice machine to be installed. We had arranged a day for them to inspect and quote but they never showed up. Okay! I understand, things happen and we get busy! At least lets us know you won't make it. The next day we called and arranged at
    4 pm but they came at 2 pm. The Ice machine has not been delivered yet…. They left immediately and came back at 4 pm.

    The ice machine is working properly and we paid the $542.Wait! But they sent an additional invoice for the day they came at the wrong time. The invoice shows a job quote for 1 hour $87 and they credited the $87, but they decided to charge 2 hours for coming and returning for $174. Very confused…. Why isn’t included in one bill for installation?!

    I made a call and wanted to speak to a manager on 8/24 at 8:45 am. I explained the situation to a lady and she stated the manager will be there in 15min. to return my call. Never heard back. The next day, I emailed, and no reply. I called again on 8/30 and the same lady answered the phone and stated the manager is on vacation and will call me back today. I waited today 8/31 and no one has yet to reach me….

    I want to know why I am being billed for 2 hours of which I did not request. This bill is unacceptable.

    5

    Work performed on 11/04/2013.

    The service technician, Randy, arrived right within the scheduled window of 2:00 to 4:00 pm on 11/04/2013.

    During the time that he was here Randy proved to be a very professional, knowledgeable and friendly person to talk to, not just about the HVAC issues at hand.

    The general impression that Randy made during the service call was that Bishop Air Service is primarily interested in properly maintaining and/or repairing the HVAC equipment that you presently own, if possible. He himself owns an HVAC unit that is still functioning after 30 years of use!
    With other companies (such as "One Hour Air" with their yearly advertisements in the Las Vegas Review-Journal), I have often felt that they are actually more interested in prematurely selling you new equipment, especially when one or more components of your HVAC system has reached and or exceeded the 10-20 year mark.
    Randy cleaned and didn't immediately replace our only slightly corroded flame sensor.

    During the heating system inspection, it was determined that the capacitor for our system blower was no longer functioning properly and replacing it at a cost of $133.00 ($140.00 less 5% Angie's List coupon) proved to be the only repair that we ended up needing.

    Overall, this was a very pleasant, informative and even enjoyable HVAC furnace inspection and I will certainly be contacting Bishop Air Service in the future if any unexpected problems arise as well as to have our AC checked in 2014.

    In the meantime - if possible - clone Randy, you could use more of him.

    Description of work:
    Bishop Air Service was contacted to come out and check our nearly 20-year-old furnace before the heating season really gets underway at a stated cost of $74.95

    Total cost including aforementioned repair $207.95.

    5

    We moved to Vegas about a year ago and bought a two-story home with high vaulted ceilings. Both AC units were very old so we replaced them – thinking with newer technology we should be very comfortable…..but that didn’t happen. The master bedroom would be freezing just to keep the rest of the upstairs at 80 degrees. We had several HVAC companies out to see what our options were but no real suggestions until Troy from Bishop Air Service came out. Not only did he find an improperly installed TXV with no insulation, he had several suggestions on how to help our situation. The life saver was a zoning system. This put our master bedroom, the kids bedrooms, and our large game room (all upstairs) on 3 separate zones with individual thermostat controls. It made a HUGE difference! Not only are we all comfortable but the AC comes on less. Troy was very knowledgeable and listened to our specific issues. Five stars is not enough!!

    5

    I would like to thank Shelly and Art for providing an unexpected experience. Art,you showed that you are the trusted expert in your field. Thank you for being upfront and explaining everything in detail. You gave options which most companies do not do. My family and I are very appreciative that our air conditioning system was up and running quickly and efficiently. Thank you for renewing my faith, that there are still fair and honest businesses here in Nevada. I will definitely recommend your Technician Art to family and friends. Thank you again!!!

    5

    Outstanding service and honest company. Had them come out to my house because of a leaky furnace. It was just clogged in the lines and they blew it out and cleared it. They also checked for mold and helped me repair some drywall with a recommendation. Stellar service. Nothing but a standard service call charge. Great service, and I will always use them!

    5

    We love working with Bishop Air Service. From the careful attention to detail to the professional service, Bishop Air provides it all! We will continue to use this company again and again. We highly recommend them to our friends, family and neighbors!

    5

    After 2 other AC companies, Michael came to my door. Not only was he down to earth, he actually talked mechanics not sales. He was totally honest with the cost of my repairs and my AC problems. He spent 2 hours on my roof repairing my unit. He fixed it light a champion. I will be replacing this 25 year old system soon and I will only use Bishop Air from this day forward. A company who employ's these hard working, skilled people is a great company. Thank you to Michael and Bishop Air. From the bottom of my heart.

    5

    My a/c was running nonstop but the air coming out of the vents wasn't cold. Initially I figured it was caused by the 117° heat wave we were experiencing. A couple days later the problem got worse, so I called my home warranty company and they connected me to some random repair company. I was told they couldn't come out to my home for five days. I made the appt. but wondered if I could survive for five days. It was 106° outside and 95°+ in my house. I started calling a/c companies figuring I would forgo my warranty company and just pay out of pocket. Company after company said no appointments were available. Many of them even advertised 24 hour emergency a/c repair but didn't answer their phones. Then I called Bishop Air Service. That's when everything changed. The person who answered the call was super friendly and helpful. She assured me they could help me either later that day or the next day. Within minutes I received a call from a repair tech. I was put on the schedule for the following morning. The showed up on time, quickly diagnosed the problem, fixed my a/c unit and I had ice cold air flowing again within about 15 minutes!
    This is a professional, efficiently run company with great employees, a reasonable response time and compassion for their customers. Their level of customer service is excellent and the cost of the repair was minimal. My technician was honest and informative and just an all around nice guy. I highly recommend Bishop Air Service. You will be happy with their service.