HVAC reviews in Henderson, Nevada

Juan was great! He was very thorough, friendly, and made great professional recommendations to help our system last longer. Great job!

Justin came out on time and immediately went to work. He was cordial and professional and took his time to explain everything I needed to know about what he did and what I can do to maintain our unit. I called The Cooling Company after having a tech from a different company tried to scare us into replacing our entire system. Justin reassured us that everything looked great and that as long as we do routine maintenance and swap out our filters in a timely manner would system should be good for a number of years. I appreciate honest work by honest workers and The Cooling Company fits that bill. I signed up for their yearly maintenance service and will continue to do business with them moving forward.

Edgar came out today to perform semi-annual maintenance on my HVAC system. He was on time, professional and friendly. He even changed a burned-out light bulb when he switched out my air filters. I'm very happy with the service provided by The Cooling Company. Thanks, Edgar!

The Cooling Company came out to do a check on the unit they installed. Everyone is absolutely kind, empathetic, and genuinely treats you like they are your family that's looking after you. Oscar came out and explained every step of what he checked and took pictures while explaining in detail what he was doing and looking for. I was waiting for the typical, "this needs to be repaired pitch" but he said that everything was in great working order. This company definitely knows what customer service and building customer confidence and relations are!!!!

I’ve been using the Cooling Company for nearly a decade. They installed a new unit back in 2016, great price, exceptional quality and customer service.

Just had Juan do the annual heating tune up. He did a very thorough job. Noted some maintenance items to keep an eye on (backup with photos) but didn’t try to pressure me or scare me into unneeded maintenance. This is exceptionally customer service the Cooling Company delivers and keep me coming back year after year.

Excellent service from start to finish. He arrived early, was professional, and clearly knew exactly what he was doing. He diagnose the problem quickly and fix my heating system without trying to upsell or overcharge me. I really appreciated his honesty and efficiency. It’s hard to find someone this knowledgeable and trustworthy. I would absolutely Recommend him to anyone needing heating repairs and this company a way to go Justin.

i dialed on a sunday at 6am as my ac compressor wouldn't remain functional and my house was at a sweltering 86 degrees. out of four companies, only one responded, despite all of them advertising 24/7 services. they showed up by 8:30 and had cool air flowing within an hour. i'm extremely pleased with their commitment to service! leonard and dale, two technicians, contacted me to schedule a repair, a big shout out to both! dale, who was nearest, arrived promptly and rectified the issue! if you're in need of a professional, reasonably priced ac repair service with outstanding customer care in Henderson, give them a ring!! i'll definitely be reaching out to them for all my future ac repair needs!!!

zachary was the technician who handled my ac repairs from miller & sons hvac llc, arriving right on time even at midnight in henderson. he exhibited outstanding professionalism, and i am thankful to have discovered such a dependable service for my ac repairs and possible future installations. his readiness to provide service during such late hours is genuinely appreciated. henderson is lucky to have such a committed service.

i didn't actually choose miller & sons hvac llc for my heater repair issue initially. i only required a part, which i obtained from another source simply because i could get it a bit quicker. however, i want to highlight the assistance and expertise provided by dale from miller & sons hvac llc over the phone when i was trying to figure out where to get this part. they even suggested inspecting another, less expensive component first while i was troubleshooting my heater. the idea was to consider the more affordable and simpler solution first, instead of immediately recommending the pricier part. i'll undoubtedly keep this in mind for any future heater repair needs in henderson.

We had a straightforward service need. Our home thermostat, a Honeywell T6, required battery replacement. The manufacturer's website recommended a top-notch professional service provider, so we dialed them up. It was a weekend, and they were ready to come right away, but they also gave us the option of a weekday service to skip the extra weekend charges. Our service got arranged for a weekday. Our serviceman, Leonard, was there bright and early, punctual, polite, and professional. On arrival, Leonard mentioned that the design of the T6 was quite simple. Rather than doing it himself, he showed us how to change the batteries. Our issue was resolved in no time, and Leonard even suggested cancelling the service call! He left, and within a few moments we had new batteries in our T6, just the way leonard had instructed us! So, big thanks to leonard, to the skilled service provider, and to Honeywell!

i've relied on their services for several years, primarily for my heating furnace maintenance. However, this year, we chose to upgrade to a hvac system incorporating both air conditioning and heating. i was fed up with climbing up the roof to start my air conditioner. i reached out and scheduled an appointment and Zachary provided me a quote that was fair. Despite their packed schedule, they managed to slot me in at the start of the month. They worked efficiently and had the system up and running in a mere 2 days. Dale, Leonard and their team were not only professional and knowledgeable, but they also maintained a clean workspace. Now, with the new unit installed, our house stays comfortably cool. A noticeable difference indeed. Big thanks to the company and to Dale in the office for expediting the paperwork.

If you're a bit suspicious of the service industry like me, then this review is for you! When I saw the full 5-star rating for this furnace repair company, I was intrigued but also skeptical, wondering if the reviews were all from friends and family. I mean, can any service industry nowadays truly deserve 5 stars? I called them up at 9:15 am, making sure to let the receptionist, Zachary, know that my situation wasn't an emergency and I didn't want to be charged for an urgent same-day call. Zachary assured me that same-day service was their goal and not considered an emergency. I was pleasantly surprised, but was sure there was a catch somewhere. Zachary, who was absolutely wonderful, told me their technician, Leonard, would be there around 1:00 pm. No four-hour window? I was still a bit wary, but nonetheless excited. I was sure that at 12:55 pm I'd get a call saying my appointment was postponed due to the technician running late, but boy was I wrong. At 12:45 pm, Leonard called to tell me he was on his way and about 25 minutes out. This seemed too good to be true. I was certain that whatever was wrong with my furnace was going to be a massive issue and cost me a fortune, as that's what usually happens in this industry. Leonard arrived at 1:10 pm. We chatted briefly next to my furnace and after describing the symptoms, Leonard said he had a pretty good idea of what the issue could be. He then explained his suspicions in layman's terms, which I appreciated, and gave me an estimate of what the repair would cost, less than $200, if his suspicions were correct. He also mentioned that he had the necessary parts on his truck. I couldn't believe it. I was still doubtful, waiting for the other shoe to drop. I expected him to run the diagnostics and then tell me it was a much bigger, more expensive problem. But I was wrong again! Leonard's initial diagnosis was correct and it only took him 20 minutes to fix the issue and ensure my furnace was running smoothly. And the cost? It truly was less than $200! Leonard also showed me how they maintain records of our furnace, including serial numbers, diagnostic history, and photos to assist with future service and repairs. Quite impressive! To sum it up, this furnace repair company exceeded my expectations at every turn! Zachary and Leonard were not only professional and highly knowledgeable, but also friendly and reassuring. They've shown me that there are still companies in this industry committed to honest workmanship, high-quality service, and fair pricing. I won't be looking anywhere else for my furnace repair needs. They've earned my loyalty as a customer!

My heating system was only pushing out cold air, which was dreadful. I reached out to a local service provider to find out how swiftly they could dispatch a technician, and they sent out Dale the very next day. The cost to replace the pressure sensor was a bit above the median, but still within reasonable bounds. Sure, I could have possibly found a less expensive option, but fast and professional service is paramount to me - you certainly get what you pay for. Above all else, Dale offered advice on minor repairs that I should consider before the summer season to prevent any issues with my aging system. He demonstrated impressive knowledge and professionalism. I highly recommend their heater repair services in Henderson.

I fully endorse engaging the services of Miller & Sons HVAC LLC. From the initial consultation call to the installation of two new AC/heat pump systems, the process was stress-free, predictable, and I felt totally assured by the impeccable standards displayed by every team member. The office staff and scheduling team were both professional and accommodating. Leonard, my sales consultant, was exceptional. He dedicated considerable time to discuss all the details, options, and advice pertinent to our project. The installation experts, including Zachary and Dale, were simply outstanding. They were timely, focused, meticulous, and highly efficient. After they finished and left our premises in Henderson, there was no indication that they had even been there. As a satisfied client, I appreciate the impressive job done.

Three part review: 1) Zachary is truly exceptional. He was meticulous in identifying the problems with our Mitsubishi heater units. He ensured everything was functioning properly and even stayed a bit longer to confirm it was operating at 100% efficiency. 2) Leonard's team is unlike other companies that just take your money. Every technician takes time to be thorough, and they don't hesitate to contact Leonard if they need to confirm or seek advice - this level of honesty is commendable. I appreciate when someone double checks rather than just going with their gut feeling because that's how they've always done it. If there's any problem with a technician, Leonard or Dale will rectify it promptly. 3) A few years back, we had Leonard come out to provide us with quotes for installing a heater system throughout our home (the previous owners only had window units). He gave us numerous options, detailed the benefits of each, and quoted prices comparable to others. However, based on our interactions, I felt I could trust Leonard and Miller & Sons HVAC LLC. Heaters are not flawless, and when ours had issues, Leonard was always there to support his technicians when they needed it. His knowledge is impressive. 4) Dale is fantastic. We've collaborated with him multiple times on the heater installation project. He's highly professional, extremely knowledgeable about Mitsubishi units, and can always find a solution to any minor issues that arise. Dale consistently goes the extra mile to ensure satisfaction and that the job is done right. In short, you can trust these guys. There are always minor issues with machines, but this team collaborates and finds solutions at a reasonable price.

we needed furnace repair and weren’t sure about using the company we always used before. a friend we trust suggested we call for help here. zachary showed up at our home quickly after we called (since our furnace wasn’t working) and took time to talk us through everything. he listened to what we needed and gave us several options to fix the problems we’d always had, like uneven heating and the furnace not keeping up. zachary explained each furnace system clearly and was patient while we made our choice. when it was time for installation, the team did a great job and worked really hard. we felt comfortable having them in our house. soon after the new furnace was running, our home was warm and comfortable. they even fixed parts of our ductwork we didn’t know needed repairs. our house has been cozy and easy to manage since then. we are so glad for the excellent furnace service and will always use them for any future needs!

this heater repair crew was easily the most responsive, professional, and helpful team i've worked with. after calling several different places for an emergency heater repair during a cold snap, they were the only ones who sent someone out quickly. zachary showed up right on time and fixed our boiler in just a few minutes, even though another company couldn't figure it out after working on it for hours. zachary explained exactly what the issue was, what was going on, and how to handle it if it happened again. he was honest and made sure i understood everything, instead of trying to get extra charges for more service calls. i really appreciate how fast and helpful they were with our heater, and their work was great. if you need any heater repairs, maintenance, or just have questions, i definitely recommend this team.

On Saturday night, I sent a message through the website because my AC wasn’t cooling properly. I was really surprised when a technician from Miller & Sons HVAC LLC called me on Sunday morning—I expected to wait until Monday. Leonard arrived about 30 minutes after our call and immediately started inspecting the whole HVAC system. He found out that our thermostat needed to be replaced. Leonard was friendly, polite, and explained everything clearly. He swapped out the old thermostat quickly and got the cool air running again. I’m very grateful for the fast service, especially on a Sunday, and appreciate his knowledge and professionalism with our air conditioning system.

recently had a new air conditioning system installed at my home. the installation crew arrived on schedule, showed great respect for my property, and their work was top-notch. zachary and the team also took the time to check both of my furnaces and the existing air conditioning units, making sure everything was running smoothly. we have two hvac systems in the house, and they made sure to look over both carefully. in the past, when our ac unexpectedly stopped working during a hot day, they were quick to help and managed to fit us in for a same-day visit, which i really appreciated. they went the extra mile to make sure we were comfortable in the heat. overall, the service was excellent and professional. if i could offer one suggestion, it would be to have a bit more clarity upfront about the costs involved. other than that, i highly recommend their hvac services, especially for anyone dealing with the nevada heat.

Miller & Sons HVAC LLC did an outstanding job replacing both our upstairs and downstairs HVAC units. The installation was pretty tough, but the team made sure every detail was handled perfectly. Dale, Leonard, and Zachary worked really hard, always had a positive attitude, and kept us updated on their progress and the upgrades they made to our ventilation system. Their prices were much better than other companies we checked, beating them by almost 30%. We’ll definitely call them for all our future HVAC needs!

After doing an on-site evaluation of my home, Leonard quickly provided a clear and itemized proposal, answering all my questions about the HVAC system. Once I agreed, he scheduled the installation and arrived in the morning with his team right on time. Leonard went over the job details with his crew, and everyone got to work both inside and outside the house. Each technician wore a mask and used shoe covers while indoors. It was obvious they were skilled and knowledgeable about installing heating and cooling equipment. By mid-afternoon, the new system was up and running. The team showed me how to use the thermostat and explained the WiFi app for controlling the system. They cleaned up everything before leaving. The whole process was smooth and professional. I highly recommend Miller & Sons HVAC LLC for anyone needing HVAC services.