HVAC reviews in Las Vegas, Nevada

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THE BEST COMPANY YOU CAN TRUST AND VERY EFFICIENTLY JOB DONE ON TIME SCHEDULED FIX THE PROBLEM SO QUICKLY when AC stop working middle of summer day Don't be scared just Call this company will fix the problem !!!!! A++++++++

I called them for a routine AC tune-up, and Michael was the technician who came by. He was very knowledgeable and helped me understand how to improve my system’s efficiency. Great service and very respectful crew.

Needed a full HVAC replacement and dreaded the process. Honest HVAC made it so easy. They were upfront about all costs, no surprise fees, and they handled the permit and inspection process for me. The crew was organized and finished two days ahead of schedule. 10/10 service.

From the first phone call, I knew this company was different. The receptionist was polite and knowledgeable, and scheduling was a breeze. The tech showed up right on time for my AC repair and didn’t try to upsell me — just fixed the issue and explained it clearly. Honest HVAC really lives up to its name.

These guys truly appreciate these guy's coming out on a Saturday and helping out family. Our AC broke and we needed a whole new unit. These workers were professional and very efficient!

Tech and his team are excellent .Professional courteous and well priced .Highly recommend his services. Thanks for all your help.

Don came the same day to fix the AC. He was on time, professional and informative. Would call him back.

Tarry Towne Homeowners Association

2450 Old Forge Lane, Las Vegas, NV 89121

November 1, 2017

Dear Tim Naas,

People who have a happy experience with a company tell a few people. Unhappy people tell everyone. We wanted to be the exception to that rule.

On 10/23/17 we responded to an offer from Dolphin Air Conditioning and Heating for a no charge service call at Tarry Towne club house. We had

two A/C companies look at our rooftop heating and air unit about four years ago (and three other companies as recently as last month). All of them told us that it was beyond repair and that we should just buy a new A/C unit.

Not having immediate access to the several thousand dollars estimated as the replacement cost in our budget in 2013 we were forced to make do with fans or sweaters for four years of quarterly meetings with members alternately roasting or freezing.

Thanks to Eric at CMG’s negotiation of a free service call, we called

Dolphin A/C to see if we could get a better price to repair or replace the unit and then put it in the budget.

Dolphin technician Steve Will and another tech showed up promptly at the agreed upon time and went right to work. Shortly after that the owner of the company, Tim Naas, showed up and introduced himself.

Tim informed us that the technicians findings were strange because, aside from the wires being disconnected and crisscrossed, someone had gone out of their way to remove some electrical connectors so that no one could run test the compressor. He explained to us that sometimes, after a technician tries to sell a unit using a lie about the real problem, they will try to disable the unit to cover their tracks. He said it’s an unfortunate reality in the HVAC industry. Ultimately his technicians replaced the stolen parts, rewired the unit correctly and attempted to start it.

To our great surprise the compressor that we were told had to be replaced started right up and ran perfectly. The Dolphin techs went on to test the rest of the system and found nothing other than routine maintenance was needed.

The parts that were taken by a former “repairman” ensured that the compressor could not be tested. They were also parts that were not normally stocked on a service truck, so Dolphin really went the extra mile for us.

Dolphin could have easily agreed with the original company’s false claim that we needed a new compressor. Tim also mentioned that unlike a majority of A/C companies who pay their technicians commission, his technicians are never paid commission and have no incentive to sell unnecessary parts. He wants his techs to have only the customer’s best interest in mind while performing service.

We are very happy we called Dolphin Air Conditioning out. Their technicians are top notch and we want everyone to know about them. We already referred them to another property and they again corrected problems that had been over looked and were likely to cause expensive failures.

Their professionalism, knowledge and prices are what everyone hopes for in an Air Conditioning and Heating company. The owner Tim Naas told us that they keep their prices low because they rely on word of mouth referrals instead of spending huge amounts on advertising that would impact the customer’s price.

In Dolphin’s case that is an approach that works and we encourage every satisfied customer to help them by referring them to everyone you know as we will.

Sincerely,

Sam Sweiss Sandra Dibble
President Director

All the 5 star reviews look like fakes. This company is 1 man with his son. There is no "Don" or "Steve" or other fantom techs. Tim the owner switched out my AC compressor under his son's private company so it won't be reported or something. It stopped working 3 weeks later. I paid $1300 for the work and when it went out they stopped responding to my calls. I have all the text messages for anyone who wants to see the details. Instead of fixing it they kept changing their story about why it was going bad and trying to make more money off me, saying it was something else. First it was because the coils were not clean and they wanted to charge me a couple hundred for that. After I cleaned the coils myself ($7 can of AC coil cleaner from Home Depot and a brush) all of a sudden they said it was the "capillary tubes" and asked me for $500 to fix that. I called a friend who owns an HVAC company and he said he's never seen any problem from capillary tubes and it's BS. When i asked them to warranty their work they stopped responding or answering texts. I'm reporting them to the contractor's board. Save your money, don't deal with this "company".

We've been looking to replace our a/c unit for over a year. The a/c for our downstairs hasn't worked in over a year. We've contacted several different companies. Everyone was the same, they looked at the unit wouldn't even touch it, or they couldn't make it work.
Until Jason from Passionate Cooling and Heating LLC came to look at our unit. Immediately I notice this man knew what he was doing. He took his tools and started to test out the downstairs a/c.
Out of all the people to look at the a/c he was the only one that got it running. Naturally, I was impressed. He quoted us the best competitive price in town, so we made a decision to have our whole system replaced that day.
It was the best decision we ever made. Jason from Passionate Cooling and Heating was absolutely professional, thorough, detailed, knowledgeable, and he really is passionate about his profession. Companies like this and people like him make you feel good about spending the money for work like this. You know you are paying for quality and you're getting what you paid for.
We're fairly knew in town, but this company is one of the best finds living in Las Vegas.

I called Passionate Heating and Cooling because one of my HVAC units was not blowing cold air. They fixed my problem the following day; no hassle, miscommunication, and a fair price. Everything was streamlined and cleared. I recommend this company and will be working with them from now on.

Jason and his crew were awesome. I loved the same day service and being able to be quoted a flat rate over the phone after sending over a few pics! I will be having the. Handle my ac and plumbing needs!

Jason and his crew did a fantastic job on my AC installation. They took great pride in making sure everything was done just right. I love when contractors take pride in their work. Not only was their workmanship great the price was the absolute best! I took my time and got several estimates. Jason beat them all.

They arrived on time. Finished in the time they had estimated. Cleaned up and made sure everything was working to my liking.

I highly recommend using them for you AC needs!

My very old a/c unit decided to die at 6:30pm. The temp inside started to climb immediately. I called a few places and they either did not respond or they could not come by until the following afternoon. I contacted Passionate Cooling and Heating and they were able to get someone to my home within and hour! Within less than an hour after that my house was cooling off and a load of stress was off my shoulders. Would recommend 💯 !

I had a great experience getting my heater fixed with this company! Jason and Krayson were friendly, fair, and knowledgable. My heater is working great now. I’ve saved their contact information and will happily reach out in the future should any problems arise with my HVAC systems.

As a new homeowner, when my a/c went out, panic set in and it was 100+ degree weather. After a quick search for solutions, I decided to call my home warranty service, hoping they would resolve the issue quickly. A technician was dispatched. However, I soon discovered that my warranty only covered the bare minimum of the technician's charges, leaving me feeling frustrated and overwhelmed.

I posted my situation on a site and just when I was about to throw my hands up in despair someone commented to call Passionate Cooling & Heating so I did.

I spoke to Jason and he arrived promptly. He was not only professional but also incredibly honest about the situation. He conducted a thorough diagnosis free of charge and took the time to explain what needed to be done. Unlike my experience with the warranty technician, who seemed more focused on getting more money out of people's pocket, Jason prioritized helping me understand the problem.

He informed me that the reason why there's no air flowing out of the a/c is because the motor blower needs to be replaced and possibly the circuit board considering the fact that the unit is old and wasn't maintained well by the previous owner.

He provided me with options and discussed potential costs. I had informed him about my situation with the home warranty and he didn't pressure me into making a decision.

As soon as I told him that I will move forward with them fixing my a/c he sent his technician Krayson right away. He replaced the motor blower, but it still didn't work and as Jayson mentioned on the initial diagnosis the circuit board also needed to be replaced. I had an appointment that day and have to leave the house. They were both patiently waited until I was back from my appointment and Krayson came back with a new circuit board to finish the job and the a/c is now back up and running.

Thanks to Jason and his team. I couldn't be more grateful for their promptness and professionalism, especially considering the circumstances. I highly recommend Passionate Cooling & Heating to anyone experiencing HVAC issues, especially fellow new homeowners who may find themselves in a similar predicament. They're very affordable and honest unlike other companies out there who are trying to just rip you off.

If you’re in need of reliable help, reach out to Jason—you won’t regret it!

Jason is awesome at what he does at PASSIONATE COOLING & HEATING LLC.Very knowledgeable and informative. Our AC unit stopped blowing cold air and Jason and his team were in and out in within 30-40 minutes while explaining the very reason why this happened. I would recommend going with this company. They’re affordable, knowledgeable, quick and straight to the point while doing a great job. I will 10/10 call back for future AC Repairs.

I recommend this company for their above board and clean completion of their promised service and best pricing policy. (residential water heater)

I recently had the pleasure of working with Passionate Cooling & Heating LLC for a heating system repair. From start to finish, the experience was seamless and professional.

Jason was very helpful scheduling my appointment promptly and providing clear information about their services. When the technician Krayson arrived, he was punctual, courteous, and well-prepared.

The heating system upgrade was done efficiently, with great attention to detail. Karyson walked me through what was repaired, ensuring I was comfortable using it.

What impressed me most was their transparency in pricing and commitment to quality. No hidden fees, no upselling—just honest, reliable service. It’s clear they take pride in their work.

I highly recommend Passionate Cooling & Heating LLC for anyone needing heating services. They’ve earned my trust and will be my go-to company moving forward!