HVAC reviews in Las Vegas, Nevada

They sent out 2 peope who didnt know what they were doing. Used tbe words "i think " a lot. Ultimately they thought something was wrong that was not. They reported the wrong part as bad to my home warranty causing them to choose not to cover it. I called another ac company who told me tbe correct information and fixed me up at a cheaper rate quoted by this place. Wont ever reccomend them to anyone.

They came out. Checked my air conditioning. The tech was very nice and professional. Explained what he was doing and what was wrong with it. Everyone in the office I spoke to seemed nice. I will add a update of anything changes.

It seems that I to must be added to the growing list of unsatisfied customers. I actually chose them so I can't blame anybody but myself for not doing research on the company. I had them replace a unit last summer under their advice. It made it trough the summer that's all. I guess you get what you pay for in this instance. Please listen carefully what sounds good in being a lower price will cost you the same or more in the long run. Please Mr. President get rid of shady business owners.

STAY AWAY!!! They came to fix my AC... They told me it would be $79 to fix the burnt wire that was causing the problem. They showed up and fixed it but then gave me an invoice for $499. I refused to pay the $499 because I didn't approve that much. They are now taking me to small claims court. STAY AWAY FROM THIS SHADY COMPANY.

Would give no stars! A tech name Bryan worked on a unit below my dad's. In error and admitting he turned off my dad's compressor. He said he turned it back on but my dad who is 65 today still has not had cool air since this error since July 28th. Oran, the manager does not care and doesn't return calls and avoids me. Law suit is being filled and complaints to CPA, BBB and AG. As well contacted HOA to exile this company from stepping ground on Alondra Condos!

Horrible experience with their technician that came to inspect my unit. Called to get my AC checked out for a grinding noise they wouldn't see me for a week so I called a different company who advised me that the entire until is in horrible condition and should be replaced but when air one technician came he didn't introduce himself, wouldn't answer any questions
and simply told me, "it's alright bro, its just a little low". When asked what and why was "it a little low" he stated the freon was low and that it happens. When I asked if there was a leak or any other issue or what was the condition of my unit he again responded with. "it's alright bro, it'll work" . Definitely made me feel as if it bothered him that he had to come to work and do his job. Would not recommend this company but was stuck with them due to my warranty. By the way this was written two days after ac's freon was "refilled" and now my AC is totally not working.

They do a satisfactory job diagnosing the issues, but like to lie and make problems bigger than they are to scare homeowners so they can try to sell a new system for thousands of dollars. Another lie they like to tell customers is that their home warranty will not cover something and it is better to just get a new one now instead of waiting until it breaks down.

UPDATE: June 20, 2019 / Thursday.
-My Air Conditioning Unit went out yesterday around 4:00 p.m. (June 19, 2019)
-Home Warranty AHS (American Home Shield) confirmed AC Unit was completed on their website (Pictures below) on June 05, 2019 (14 days ago), installing New Compressor/Evaporator Coil (Leaking)/Refilling R22 Refrigerant (10 lbs)
-Called AHS this morning 05:23 a.m. on an update & she notifies me that Compressor was approved on June 10, 2019. Also, AOH&AC (Air One Heating & Air Conditioning) received Compressor on June 13, 2019.
-AOH&AC confirms on June 13, 2019 that Compressor is in & on Monday (June 17, 2019) they would install Compressor/Evaporator Coil (Leaking)/Refilling R22 Refrigerant (10 lbs). NO CALL OR SERVICE AS OF YET
-INITIAL RATING was 5 Stars, stay tuned & we'll find out what happens from this point on? Once I access what happens today, I'll change RATINGS accordingly.

As always, you do a complete background check on the company and their rating. But because we have a Home Warranty (American Home Shield), Air One Heating & Air Conditioning are their servicers. My personal opinion on their services was OUTSTANDING. Let's start with Customer Service, which Star was beyond AMAZING on handling/explaining Home Warranty request & technician arrival. Pedro analyzed everything in detail on my Air Conditioning Unit while working with Mariano at the same time. They checked the outside & inside to make sure the AC Unit was adequately inspected. Also, receptionist Victor was accommodating & went beyond the call of confirming the appointment.

As an Ironworker here in Nevada, I so APPRECIATE the hard work while working in this heat. Fyi, I've been here twenty-five (25) years & know what is hard work. Mahalo's (Thank you) Star/Victor (Receptionists) &, Pedro/Mariano (Technicians), for your precious time/commitment of going above the call.

Surprised by negative reviews. Air one has been taking care of our ac and heating units for over 8 years, never an issue. Have always been honest and caring when we have needed their services.
Will recommend to anyone without hesitation!

This is one of the top true professional services that I have come across in the Valley and near our HOA..Desert Mesa of North Las Vegas...As a Board member I recommend this service to all of our homeowners (132 in fact).

They are close by to Summerlin, North Las Vegas and Las Vegas.

Highly responsive and really quick service!!!.

Typical Story, My AC goes out and I call for repair. The lady that I spoke to on the phone said that the tech would be out today (9/11) between 8 AM and 1 PM and no specific time could be set. At 12:35 PM the Tech calls and asks me if it is raining. I reply yes. He follows up with "is your home a two-story" to wit I replied "no". He then told me that he was on his way and would be there in 20 minutes. Five minutes later the office calls to confirm the appointment. It is now 30 Minutes later and he arrives. I meet him out side (in the rain no less) and he tells me it is raining. This is pretty obvious; but then says that he cannot make any repairs in the rain. Unbelievable!

Sadly for them, I work for a national management company with offices in Nevada. This could have been a fantastic opportunity for them, but instead they will never set foot in the door.

New in town and I have found my A/C company !
I've had a total of THREE other companies come to my home and they had all failed to fix my unit.Finally Air One sent a tech to me , he checked my unit ,made a call and returned the next day leaving my unit working! I could not be happier with this company.They now handle any problems i may have plus maintenance on my unit..they're amazing!

The service response was immediate and the technicians Alberto and then Marciano came out twice to access the problem. They were diligent about finding and resolving it. I really appreciate Marciano taking into consideration the options and what the cost to me would be then giving me the ability to decide which way to go.
Thank you so much for providing quick and top notch customer service in getting the job done!

be aware: i just got off the phone with a "supervisor" regarding the work order on my property. he was extremely rude and condescending... also hung up on me when i called him out on it.

they wanted to leave my tenant without ac in the middle of summer in las vegas for three days and they wanted to charge me for 8 pounds of freon even though the unit doesn't need any!!!

it's no wonder they have horrible reviews. not sure how they are in business!

do not use this company! feel free to reach out to me if you need more details.

learn the meaning of customer service and ethical business practices.

Technician diagnosed the problem and was able to restore cooling. Provided feedback on some maintenance to consider to ensure no compressor failure. We updated our box to minimize risk to failure. Very professional and knowledgeable

Receptionist was very rude, company never followed up, had to call for information, and was talked rudely again. Took them 9 days to decide they didn't want to work with us. And we had to call to find that out. Let me explain, they left a war veteran, with multiple health issues without air conditioning during the hottest week of the year so far. Is this a company that you want to trust. I wish them well. And good luck...

I would not use this company. They came out and told me I needed 10 pounds of Freon in one unit and 12 pounds in another. I then called another company and they pointed out on the HVAC label that the units hold 5 and 6 pounds respectively.

Air One wanted to charge 100% more Freon than what the units and the lines will hold.

I wouldn't trust their opinion or their work.

Had trouble with my heat and Air conditioning system. Was nervous after reading some of the reviews. But Air One was GREAT. Service was scheduled quickly. Marciano and David were on time and identified and fixed the problem immediately. Made sure things were in working order before they left. Knowledgeable, professional and polite.

Called Air One today and they immediately scheduled an appointment for today. Marciano and Christopher were professional, efficient and friendly. They diagnosed the problem and made recommendations to repair a/c.They did not try to upsell any unnecessary services. I highly recommend Air One 👌

Air One is our only choice. We have been customers for several years and have never been unhappy with their workmanship. The workmen are always very polite and considerate when entering my home. Oscar and Maynard did an excellent job of preparing our air conditioner for the summer season. Oscar has been to our house many times before and always does his very best to please.. Maynard was also very diligent in his job. A pleasure to call the office and deal with accommodating and cheerful clerks.

I had issues with my ac and my warranty svc recommended Air One to service my issue. Tech recommended the compressor had to be replaced. The staff at Air One who i had called several times was very friendly, especially Mayra. She was very helpful and answered all my questions. I highly recommend Air One for any ac services!!