HVAC reviews in Las Vegas, Nevada

Hollywood Air is hands down the best HVAC company in Las Vegas! From start to finish, their service was exceptional. The friendly staff made the entire process smooth and stress-free. They were professional and friendly, ensuring that all my questions were answered.

When my AC broke down, they fixed it quickly and efficiently. The great communication throughout the process kept me informed every step of the way. I highly recommend Hollywood Air for anyone in need of HVAC services in Las Vegas. They truly are the best!

Alexander was very professional, competent, and answered any questions or concerns I had. Overall I have been very happy with Hollywood Air. They are very good.

Hollywood Air impressed me from the start with their professionalism and customer-first approach. They listened to my needs, explained my HVAC options clearly, and provided a detailed estimate within 24 hours. Installation was scheduled at my convenience, and the crew was punctual, careful with my home, and meticulous in their work. They removed my old system, installed the new one perfectly, and thoroughly cleaned up afterward. The team explained how to use and maintain the system, and my home is now quieter, more comfortable, and energy-efficient. Throughout the process, Hollywood Air communicated well and exceeded my expectations. I highly recommend them for their expertise, reliability, and outstanding service.

Eduado was excellent in his installation. He works tirelessly to ensure the new HVAC is set up properly. He didn't rush his work but took time in getting everything done professionally. We respect his knowledge and confidence and he did not damage to the small area he has to work with. He's respectful of our property and was careful with the install. We are very pleased.

Eddie came in with another associate. He was very pleasant and explained what work they were going to do which was to replace the compressor through our home warranty service. He also gave me a tour of what was done and shown me that the AC is running cold again. Definitely done a great job.

I checked 4 different companies for my air conditioner. I end up with the best company, professional honest and hard worker . The air condition work 100 This month% quite and Official as promised. Love this company and the workers ,keep the excellent job.

Had no choice of who American Home Shield sent for my service and repair call. They told me they were 24hrs and provided emergency services. That was the first lie; they took an additional day on top of when they were supposed to be dispatched. Temperatures were in the hundreds in July after spending one night in hell I called and asked if he could be there the next morning and was told my appointment was for 4:30 pm. The HVAC specialist that came said he would have to be back early in the morning because there was a lock bar on my unit which he claimed he couldn’t get off, and he was now off work. It took me and my husband took five minutes to remove it with a drill. However, I digress the next morning. He was supposed to appear at eight. I didn’t see the man until 10 and we were sitting in our a/c Vehicle; To which he bypassed us and went and rang the doorbell because it Had a doorbell camera. Go figure! After taking the unit off, told us it was the motor and then he needed to get a special tool to cut the bar because it was too long. Don’t know have no idea of what he was talking about. He left and did not return for hours. He got back it took him minutes to fix so we were pleased, however We turned around the next day and it kept banging off and on against the sides. At first very Subtle, barely noticeable when unit cut on and off. The unit was banging, and it continued to bang and eventually would stop working and bang come on stop working and bang come on for the next 2- 3 weeks. Having had a 30 day warranty, we called them back out he came. He’s super glued. The screws were supposedly coming loose. It was fine until this month mind you it is five days past when he came the last time so now I would have to pay another service fee. The unit is banging again, although it does cool our house it’s only a of time before bangs up against the side And cuts off again. I’m highly irritated! I sincerely hope since I have to pay an additional fee that I never have to deal with Hollywood HVAC again. Also, the two people answering the phone are very unprofessional The lady acts as if she’s being irritated because she’s on night duty and the gentleman on days has a TV or something blaring in the background when you call and don’t hear nothing you say pointless.

Simon with Hollywood Air came out to our house and provided us with a quote to replace our upper-level HVAC system, Simon answered all of our questions and did what he could to get us the best price. From start to finish, this company did an excellent job installing our new HVAC system. They were responsive, knowledgeable, and very respectful of our home. The installers showed up on time, worked efficiently, and answered all of our questions without rushing us. Everything was installed neatly and works perfectly. We would absolutely use them again and recommend them to anyone needing HVAC work.

NEVER USE THEM!
NO RESPECT OR INTEGRITY!

THEY DRINK ON THE JOB!!

Called the owner to file a report of his staff being under the influence during installation and he denied it even though I have proof. The owner will take NO RESPONSIBILITY his name is MICHAEL! THE RECEPTIONIST WILL LIE AND SAY HES NOT AVAILABLE TO PROLONG ANY KIND OF PROGRESS. Expressed there's particles blowing out of our vents that are hazardous and just says what do you want me to do about it. They damaged my security cameras during installation, requested a technician to come out but was lied to every day. They would say there's a technician coming today, technician never shows up with no courtesy update. It's already passed more than half a week and my family and I don't feel safe in our own home with our newborn and toddler due to the polluted air particles, security cameras being disabled and workers being under the influence. You don't want these kind of people entering your home and your peace of mind. They will also have multiple workers in your home that go in and out of the house with no concern of cleanliness, but may be due to drinking on the job... They won't clean up after yourself and leave your property dirty. Found multiple nails in my garage and driveway from their lack of work ethics. They even used my deep freezer without permission to store their alcoholic beverages and forgot to throw away the evidence!

-Poor Customer Service
-Poor work ethics
-Poor communication
-Lack of management
-Lack of respect for property
Owner Lacks Ownership
-Works with American Home Shield Insurance but their Salesman will try to pursuade you into just calling their business for service instead of calling insurance. (Conflict of interest...?)

Since the owner didn't not want to resolve things or care about how their clients feel I will be reporting them them to the business business bureau, canceling the contract (you have 7 business days after installation) and pursue an attorney for all the pain and suffering and personal damages to my home that they fail to fix.

Dee was fantastic! So polite and friendly and got the job done. I had an exterior coach light that needed repairs and ended up needing to be replaced. He replaced both, so they'd match, in record time and they look beautiful! Thank you Dee!

Had a heating issue in which the heat would literally just shut down on one side of the house at night. Thomas (technician) thoroughly troubleshooted the issue, fixed it and then clearly outlined some preventive measures to prevent other issues from occurring in the future. I would highly recommend Legacy for your HVAC needs.

Riley was quick, efficient, and knowledgeable. He gave me a detailed explanation of the problem I had, explained all options, and allowed me to make a decision with no pressure. Legacy continues to provide me with great service.

Great service. These guys took care of a bunch of shady work down by another contractor. Legacy showed up on time and went to work fast. They educated me on why I wasn’t seeing the efficiency of my newer unit and how that could be taken care of. They did the work quickly and professionally.

Omar was scheduled to do an annual heating inspection. He showed up on time, was friendly, and did the inspection quickly. He suggested we could use some new insulation in certain areas, but overall we were within specifications. He was polite and provided us with some confidence that our heater was in good shape.

I’m very happy with the work. Beni showed up on time, was professional and friendly. He did a great job. He also answered the questions I had. I’ll definitely call them for my future projects.

I had 3 outlets installed. 2 on a new, dedicated line, and the 3rd was by itself on a dedicated line.

After High reviews and quick responses I thought the experience would be great (they even promised me in text they would make everything right). But they didn’t show up in their window or close to it with no warning of running late or explanation so I cancelled the service. I got a text nearly two hours after the window saying the tech was running late. I Informed them I had already cancelled the service due to lack of communications and they just said okay. Still with no accountability.

Tim from legacy heating and air was thorough, told me what he was going to do before he performed the task, he was informative, spoke clearly, easy to understand and very helpful. I'm very happy with the technicians from legacy; however, the scheduling is a bit rough. My appointments get rescheduled a lot, but once the guys are here it's great.

12/9/25 - Another great appointment with Dave P. of Legacy. He’s everything you want - on time, friendly, quick, honest, knowledgeable. Thanks Dave and Legacy!

Spring/Summer - My appointment with Legacy Air was for routine maintenance of my air conditioning system. The checkup went perfectly. Legacy sent me an experienced, friendly, knowledgeable technician who did everything I asked for and answered every question I had! He explained everything he did thoroughly. The technician’s name was Dave P. and I will be requesting him in the future. Having a company you can trust with technicians you can trust is so important!

Legacy has assisted us a few times now. Their work is always efficient and they are really good at working with any needs you have. Fernando was our latest technician and he went above and beyond with his work ethic, abilities, and friendliness. He communicated everything very clearly and fixed the plumbing issue perfectly.

I've been a customer of legacy for two years now. They are always great! They make recommendations but never pressure you. I got a new unit with them as well and the whole process was easy.

This morning I noticed the heat wasn't working. Called Legacy after work at around 3 and someone was at my door at 4. They sent Dave and he was very professional and polite. He told me the blower wasn't working and that since I had just got my blower replaced last time by a different company it should still be under warranty and to contact them. He was very honest and friendly. I will definitely call Legacy from now on in the future.