HVAC reviews in Las Vegas, Nevada

4.7 based on 9305 reviews Back to the listing
    5

    My air cond went out and M&K prioritized a new compressor fan and installed in less than 24 hours. Great work.

    5

    Can you imagine what it would be like with no AC in the Vegas heat? Make sure you call M and K, and it is unusual to get a last minute slot for last minute and get booked but from the phone call, dispatch, the job itself, and follow up here is a local company we can rely on so you don't have to wonder much longer how awful and unusual living with no AC is like! Thanks Kevin and Kathy!

    5

    Michael always gives us an honest evaluation of what is needed, or didn't need to be done, as well as the explanation of the service. He is very knowledgeable and trustworthy.

    5

    We've had them do our maintenance and repairs for many years. They are professional, efficient and affordable. I would and have recommend their company and their techs.

    1

    Today was the second time they scheduled an appointment and had me take off work and no showed. They were supposed to arrive between 12-2 and I called at 130 to be told my parts were not in. The first time "he was stuck at an appointment" and they couldn't even call and let me know that. I once again called after the schedueld time to find out. Do not waste your time with them. The office lady didn't even try to make it right and hung up on me after trying to argue that it was never scheduled because she made the mistake.

    5

    Very pleased with the service. With the high temperatures we have been having, was very worried when air conditioner wouldn't kick on. Called M & K and they had a technician out the very same day! Thank you!!! I will keep their number on speed dial!

    5

    The gentleman who came (I forgot his name) was EXCELLENT. He checked everything that could have been wrong and figured it out quickly. He was courteous, professional and pleasant. Price was more than fair and I would not hesitate to recommend them to others. I will certainly use them again if need be.

    5

    I was pleased by the honest evaluation of what needed, or didn't need to be done, as well as the explanation of the service. Kevin seemed very knowledgeable and trustworthy, and he showed up earlier than expected, which is a pleasant surprise in the world of service by appointment.

    1

    Rip off! Charged me 5 times the cost of a 1/2 hp motor. And thats with the annual contract discount. They charged me $337.00 for the exact same motor I found on Amazon for $71.00. This price doesn't include labor for installing the motor. I had to give it 1 star to complete this post but I wouldn't give any stars if it were possible to post without. Even after calling them to complain about the price, they wouldn't make any adjustments. Say good bye to my business and I'm happy to write this review about a company that seeks to rip consumers off.

    5

    Kris is the best. He was able to diagnose and repair our unit after 2 other companies said we needed entire new systems. Kris saved us thousands of dollars and the system is going strong!!

    5

    Prompt; Courteous; On time; Resolved the issue; Gave us some good information regarding what we could do to maintain our unit; Will definitely call again and would recommend them to our friends. Technician was capable and diagnosed and fixed the problem that afternoon. This was in the record heatwave of 2016. Can't say enough about M & K, they were great!!!

    3

    Kevin was on time for our appointment and came prepared to diagnose the problem on my AC unit at Lake Mead. At the completion of the diagnostic testing he determined the fan motor was running over its rated amp capacity. This is causing the fan to shut down and not until the motor cools off, does it start back up again. I asked for a quote to replace the fan motor. This is where I became disappointed. Kevin took down all the motor data, went to his truck and came back with a price of over 500.00 dollars. I asked if he was sure on the price, he said he was, so I said thanks but no thanks, and sent him on his way. I went and purchased a new heavier duty motor for 133.00 and put it in myself.

    5

    Extremely honest and fair-priced heating and air conditioning company. When my heater went out for the first time two years ago another company said I needed to replace the unit. When I called M&K the receptionist listened to my description of the problem and said it sounded like ABC...Well, the technician diagnosed the problem and her first intuition was right. Intelligent people all the way through.

    5

    Excellent, Excellent, Excellent. This is the ONLY company to use in the Las Vegas/Henderson Valley - they are honest, reliable, always on time, have excellent communication (whether it be with their onsite techs or with their office staff). I've been using M&K a few years now and they are the ONLY company that I'll recommend.

    5

    I have a Platinum Maintenance contract with M and K Heating. I have a hydronic Aquatherm system which is not a common system. I had a problem after a new water heater was installed with the heat exchanger in the Aquatherm system. Michael and Orlando quickly identified the problem and were able to completely resolve the issue. Because of the maintenance contract, I was not charged a penny. They are very professional, very knowledgeable. and always wear booties inside the house and face masks. I had personally interviewed six other companies before going with M and K. I recommend M and K based on my personal experience with them. One of the best decisions I made.

    5

    OMG! Linda, Kurt and Chris.....THANK YOU, THANK YOU, THANK YOU for being so honest, helpful, accommodating, and most of all repairing someone mistakes with our A/C system!!!!!!! 3-yr. old A/C system shouldn’t have have any issue yet.

    HIGHLY RECOMMENDED M & K H&C for your A/C issues! They will make every effort to resolve your A/C issues....REALLY!
    I’m not pushing service or any sale for M & K at all. Our Neighbors recommended M & K for our subdivision at Carina Pointe. Thank You Mabel & Jesse!

    5

    Great company. They installed my whole home AC system last month. Fujitsu Airstage with 6 individual room Air handlers. And since they are a Fujitsu Elite dealer we get a 12 year warranty. Gotta love the M & K Heating and Cooling team. I would recommend them to everyone.

    5

    This company will go above and beyond to find the source of the problem in your HVAC system. We found this company because we were experiencing issues with our Bryant furnace (they are 1 of 2 authorized vendors for this brand) that runs on a 3 Zone damper system due to the fact that we have a 3 story home.

    It took several visits, some trial and error, but I think Orlando and his crew finally got the matter resolved. Orlando found a sensor for the damper system that was in the wrong spot and was likely in the wrong spot since the home was built in 2007.

    Every year, we have the same problem where our heater thinks it's overheating and shuts itself off. Orlando and his crew made some adjustments, properly set up the different zones, and put the sensor to where it should have been and I think he finally cracked a code we have been trying to figure out for years.

    I definitely recommend this company because the customer service by this company is out of this world and unheard in a community that relies so much on the proper operation of the HVAC. Also, the pure passion by Orlando to be the best really just shows because he would not give up and let us settle when we were not getting what we wanted from the system.

    If you need an honest company that wants to truly resolve the issue and not bandaid it, then this is the one for you!

    5

    My first encounter with M &K was years ago when my AC unit failed. After calling another Company who said I needed a new unit and lots of roof work that would cost $8,000.00 I contacted M&K who fixed the motor for $300 + . It has been running great for years and only had to be replaced this year., Happy Nancy Austin

    5

    Our air conditioner failed during a recent hot spell. We are new to the area and had no idea who to contact. On recommendations found on the Nextdoor app, we chose to contact M&K Heating and Cooling. Of course they were overbooked. We chose to wait for them to have an available technician rather than contact another company. It was worth the wait. Their technician could not have been more knowledgeable, efficient and pleasant. Even the bill was reasonable. We will be looking to replace our 20 year old system and we will undoubtedly put M&K Heating and Cooling at the top of the list of potential contractors.

    5

    From the first person I talked to I was comfortable. Having your AC go out in August in Las Vegas is horrible. Getting the run around from the warranty company as well as the various "technicians" they were sending out all the while melting in your own home is infuriating. I finally took matters into my own hands after our so called warranty company let us down and called. Suzanne was the first person I talked to and she was sympathetic and kind. She offered a FREE second opinion (which surprisingly ended up truly being a FREE second opinion) and they were able to get someone out to me quickly. Dealing with an AC issue in mid summer is never good. I am so pleased that M&K could come to my rescue without feeling like I was making a deal with the devil. I feel they were honest and caring.