HVAC reviews in Las Vegas, Nevada
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Review for Owen Brothers HVAC LLC Recently, I had an amazing experience with Owen Brothers HVAC LLC concerning the installation of a new heating system and air conditioning unit. The whole process was smooth and satisfying! They were incredibly professional and demonstrated a clear commitment to customer happiness. Initially, I was impressed with the competitive pricing they offered compared to other businesses in Las Vegas. The team, led by Norman and Jeff, arrived promptly on the scheduled day, prepared and eager to start the work. However, we ran into an unexpected manufacturing glitch with the heating system. Despite this hiccup, the Owen Brothers team managed it professionally. They reassured me that the problem would be resolved swiftly, and to my delight, they were at my home the very next morning, all set to reinstall everything. Their dedication to doing the job right was apparent. They worked quickly and effectively to ensure the work was completed without any further hold-ups. Now that the system is operational, I can confidently say it's working like a charm! The temperature in my house is just right, and the comfort level has noticeably improved. If you're in search of a dependable HVAC service that prioritizes their customers, look no further. The team at Owen Brothers HVAC LLC is not just skilled but also genuinely invested in making sure your home is comfortable and up to standard. A big thanks to Malik, the scheduling manager, and the rest of the team for their excellent work - highly recommended!
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Jeff from Owen Brothers HVAC LLC was excellent to collaborate with. They promptly responded to an emergency call over the weekend to assess our 20-year old heater. After a thorough examination, they suggested a new heater and provided us with a competitive price quote. We confirmed this by comparing it with another quote from a different service provider. They were extremely flexible when scheduling the replacement, completing the task swiftly and effortlessly while we were out in Las Vegas. Following the installation, they returned to guide us through the operation of our new thermostat. I would endorse their services to anyone. Gerald was particularly skilled, prompt, professional, and amiable: a joy to collaborate with.
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When we moved into our new home several years ago, we knew we wanted a heating system. After thorough research, we decided to hire a well-known company to handle the installation. They had the brand we desired, were a well-established firm, possessed a great reputation, and offered a competitive quote. They have consistently maintained our heating system since then. On top of that, we engaged them to set up a new heating zone box and replace our thermostats. We have been more than satisfied with all the work executed by this company. We were impressed by everyone we interacted with, from the office staff to the technicians like Gerald, Jeff, and Norman - they are all extremely knowledgeable, reliable, and a joy to work with. We highly recommend this heater repair service.
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I called Owen Brothers Heating & Cooling when my aunt’s AC stopped working. Gerald came out quickly to give me an estimate, and he was very clear and detailed in explaining all my options. I decided to upgrade the AC system, but I never felt pressured. He and the team showed up right on time and got started the next business day. Everyone was professional and made sure the work area was spotless when they finished. I would definitely recommend them to friends and family.
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When our office and showroom's furnace systems needed upgrading, we recognized that our needs were specialized. Our building requires three distinct furnace systems to ensure our team and clients are warm in winter and cool in summer. Of course, like everyone else, we are mindful of energy costs. Jeff from a top-rated furnace repair company was able to evaluate our needs and equip us with systems that not only keep us comfortable but also cut our energy consumption. This company has consistently demonstrated excellence in installing and maintaining our furnace systems. Jeff has been incredibly helpful in identifying our needs and assisting us in using the systems more efficiently. As a small firm, we value honesty, quality, and cost-effectiveness, as do our customers. That's why this furnace repair company is our go-to for all our heating and cooling needs both at work and home in Las Vegas. They are the only company we would suggest to our customers and friends, knowing they will provide professional and value-driven service.
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my heater stopped working and i quickly called owen brothers heating & cooling because a friend recommended them. they sent someone out the same day to check what was wrong. norman was very knowledgeable and explained a few different solutions. after i picked the repair option, he ordered the part needed and returned the next day to fix my heater. the price was very fair, but what really stood out was the great professionalism. highly recommend for heater repair!
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My air conditioning unit was installed recently. The sales representative, Gerald, was very cordial and professional. I greatly appreciated the rebate that was offered. The installation team, led by Diego and Norman, were diligent and showed excellent teamwork. Their workmanship seems to be top-notch. I particularly liked the fact that they cleaned up after themselves. Norman recently reached out to schedule my annual service. I appreciated his assistance in printing my rebate forms. I highly recommend this AC repair service! They are a great team!
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Diego and his team did a great job installing our new hvac system and water heater! he noticed our old unit was not working well and found a big crack in it. everything started on a monday, and by wednesday they were already taking out the old furnace and putting in the new one. in just a day and a half, everything was finished and running smoothly! they also put in a new thermostat for us. diego and his crew really knew what they were doing and explained how the new system works. they were easy to talk to and very friendly. i would definitely recommend diego and his helper to anyone in las vegas needing hvac work. they made a great team and were both very professional and helpful!
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gerald provided fantastic service when my mom’s ac system started making a strange noise. he was very knowledgeable and took the time to clearly explain what was causing the issue. he was also very thoughtful about our safety, making sure we understood the importance of having a carbon monoxide detector. we ended up getting one, which we’d been meaning to do but kept putting off! when we called for help, gerald arrived quickly and got right to work. he was friendly, polite, and made us feel comfortable with his expertise. after checking our hvac system, he made sure everything was running smoothly and suggested a regular maintenance plan, which we’re now thinking about. the team was great from start to finish. diego answered the phone and was so sweet and helpful, making sure we got our appointment set up fast. the whole process felt easy and stress-free. recently, when our ac unit stopped working on a really hot afternoon, we called again and specifically asked for gerald because we trust him. he showed up soon after, fixed the problem so we could stay cool through the weekend, and explained all our options for a more permanent fix. he’s always honest with his advice and never pressures us, which we really appreciate. we always ask for gerald when we need any heating or cooling work, and we recommend him to everyone. he really knows his stuff and is always so kind and respectful in our home. we’re grateful for his help and will keep coming back for all our hvac needs!
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owen brothers heating & cooling sent out malik to fix our hvac system, and he had everything running smoothly in just 30 minutes. he was efficient, honest, and really knew his stuff. he cleared out some blockages, replaced the capacitor for $12, checked carbon monoxide levels, made sure everything was safe, and confirmed the thermostat was working well—all for $200. after another company did a tune-up and tried to upsell us on expensive parts and even a new furnace, our system stopped working properly. we wanted a second opinion and are so glad we called, because the service was trustworthy and the price was very fair. highly recommend for anyone needing hvac repairs!
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When I realized my furnace wasn’t working right, I called around and most places were already booked up. I was able to get an immediate appointment here, which was great! Jeff, the technician, arrived faster than I expected, was really friendly, and even nice to my dog. He quickly figured out what was wrong with my furnace and got it running again in no time. The warm air came back fast, and I was so relieved. I’m very grateful and will definitely use this service again, especially since Jeff was so helpful and kind.
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quality, workmanship, and value. i can't say enough about how happy i am with my recent ac repair service. my existing air conditioning system had been installed by another big hvac company, and after many calls to fix their work, they wanted to charge me thousands of dollars for repairs and replacement. i decided to try a different company. malik came out, quickly figured out the real problem with my ac, and suggested a full system upgrade with a new media filter and updated sheet metal ductwork to help the air flow better. my appointment was set for 8am, but when i checked outside at 7:45am, the team was already there and ready to get started. the technicians were on time, very professional, and their attention to detail and quality of work really impressed me. in this hot nevada weather, having my ac fixed fast and right made all the difference!
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We called to get an estimate for fixing our old heater, since it wasn’t working well in our place. We thought we might need a whole new furnace or a lot of new ductwork, but gerald came out and explained we could use a more efficient system that wouldn’t require so much construction. gerald gave us a clear and detailed quote fast, and he kept in touch until we were ready to book the repair. We had a bunch of questions about how the new heater would work and he always answered us quickly. We liked his advice and the good job the whole team did. diego and jeff were both friendly and professional, and we were really impressed with diego’s careful work finishing up the heater installation. Now our heating system is running great, the house feels comfortable, and we’re looking forward to lower utility bills.
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I've been a customer here in Las Vegas for several years, using their yearly maintenance contract to keep my home’s furnace and HVAC system in top shape. They always schedule two appointments each year—one before the cooler months to check the heating, and one in the spring for the cooling system. Recently, my heat pump started having issues and their technician, Malik, came out and found a problem with the compressor. Since I also have a home warranty, I filed a claim and their contractor had to check it out as well. It took a while for the warranty company’s contractor to come, and when they did, they said the problem was actually with the TXV valve instead of the compressor. I updated Malik with this new information, and he quickly came back out to my house. He worked together with the warranty company’s technician, and was able to professionally explain and show that the original compressor diagnosis was accurate. Thanks to Malik’s expertise and quick response, everything was resolved and I didn’t have to pay for unnecessary repairs. The team here really knows their stuff and always goes the extra mile. I highly recommend their furnace repair and maintenance services to anyone in Las Vegas. 5 stars!
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Malik was very professional and took the time to walk me through how to use my thermostat, explaining what each setting meant. I originally thought I needed a new thermostat, but Malik discovered the issue was just the batteries. This saved me money since I only had to pay the service charge. I appreciate how thoroughly he checked everything and made sure my HVAC system was working properly. I really like working with this company because they are honest and always available when I need help. Malik could have easily sold me a new thermostat, but instead, he focused on the real problem. They truly care about their customers and are trustworthy. I highly recommend their HVAC services.
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we recently had the best ac repair and installation experience ever! diego came to our house a while back to give us an estimate for replacing our old air conditioning system. we decided to wait until our current unit completely stopped working. when our ac finally gave out last week, diego returned and even honored the original quote, which was almost $400 less than current prices. the whole team was excellent from start to finish. they installed our new high-efficiency system in just a day and a half, which was really impressive. gerald, the installer, was very professional, respectful, and paid close attention to all the details. he kept us updated throughout the entire installation process, which made us feel comfortable and well-informed. living in nevada, good air conditioning is a must, and this company really delivered. we are extremely happy with the results and will definitely use their services again. highly recommended for anyone in need of ac repair or installation!
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Excellent service! I was working from home and noticed the house was getting cold. Even after adjusting the thermostat, the temperature didn’t go up. The furnace wasn’t kicking on properly. My wife called for furnace repair, and Gerald arrived in our driveway about 20 minutes later! In just a few minutes, he found a faulty pressure switch, replaced it, and got the furnace running smoothly again. Gerald was knowledgeable, professional, friendly, and polite. We will definitely call them again for any future furnace or HVAC needs.
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We've been using Owen Brothers Heating & Cooling for a long time. After moving to Las Vegas, we still had them come out and set up a new furnace and AC for us, and everything went smoothly. When our heater started giving us trouble, Malik came by and fixed it quickly. Later, we noticed our humidifier wasn’t working right, but the technician figured it out and got it running in no time, without any extra charges. Our Trane furnace and Honeywell humidifier are now working perfectly together. After many years, we’re still very happy with the service!
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Owen Brothers Heating & Cooling did a great job with our recent AC repair. Diego came out and installed a new pipe through the ceiling to fix a leak and make our high efficiency unit work better. We had been having issues with the system since it was put in, including needing to replace the thermostat a few times and adding freon several times. Other companies didn’t really solve the problem, but the techs here were honest and got it right. They really care about doing quality work and keeping customers happy. Highly recommend their AC repair services.
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norman came out to give us a quote on furnace repair after we noticed our heater wasn’t working right. another company had looked at it before and told us we would need a whole new furnace, but we wanted to get more opinions first. norman arrived on time, checked out our furnace, and quickly figured out what was causing the trouble. he even cleaned the unit and made sure to explain everything he was doing in simple terms. instead of pushing us to buy a new furnace, he offered different repair options and let us know we didn’t need a full replacement, which saved us a lot of money. he was friendly, honest, and very professional. i would definitely recommend owen brothers heating & cooling for furnace repair and will use them again if we need help in the future.
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I’ve always been able to rely on this company for heater repair in Las Vegas, no matter the time of day. We’ve called them several times, even after regular business hours, and each time they were dependable and straightforward. Gerald was especially honest, and we never felt pressured or misled. They focused on fixing our heating problems and also offered helpful advice on how to avoid future issues. So far, we’ve had our hot water heater replaced, furnace taken care of, and even had some extra work done like a new chimney liner. They really handle everything and make sure to explain each step in a clear way!