Plumbing reviews in Reno, Nevada

The communication was great and they were able to send someone out quickly. However, I felt taken advantage of because they charged $325 to just go out to the house and then an additional $525 to unclog a toilet. When speaking with another plumber after the fact, they said they would have charged me $125 total to do the same job.

We could not have been happier with the service. Within 12 hours of us calling which was late at night someone was at our house to Fix the problem. Dan did an amazing job quickly identifying the issue and cleaning up all the associated mess. We were thrilled with the service and this will be our go to Plumber forever

We needed quick service for an emergency and Rooter Man hooked us up. Communication was great every step of the way. Daniel explained the problem, sent images, and was super easy to work with.

Very prompt to get a guy out to us. This was fantastic. The owner is an amazing person, but they charged the same amount of money as our handyman who was here for 2 days to cut down our island, move 2 outlets and place the new plywood that will go under our new stone. He even carried out the old granite for us. The plumber in comparison was there for 15 minutes and added 4 new valves which we should have bought at Home Depot for $15 each. What a rip off.

I had a blocked sanitary sewer line from my kitchen so I called to get the line snaked. I was informed that there would be a $200 non-refundable call out charge which I was fine with. The service was prompt and professional and a technician (Dan) was at my house in about an hour. Dan was clean, professional, knowledgeable and knew his business. The rub came when Dan told me what the final bill was going to be after he snaked the line… $695! By this time, I was already on the hook for the $200 call out charge so they had me over the barrel. I bit my tongue and said get it done. 15 minutes later, Dan had the line cleared and ran my card for $695. I’ve had lines snaked before and the bill NEVER topped $300. To get charged nearly $700 for 15 minutes of work is beyond rediculous. If you do call these folks, get a quote BEFORE they send anyone to your home.

The team from Rooter Man help us with our sewer clean out pipe clog quickly. Daniel was patient with us as we tried to figure out how we wanted to deal with the work and made sure the work was done fast so we could get back to normal. We really appreciate their service.

$4000.00 for 4 hours work installing a bathtub fixture and still left me with a hole impossible to cover. I can’t believe this!
UPDATE
I appreciated the call from Ralph the owner. I popped off early due to sticker shock. I regret it. I’ve had Jessie at my place several times over the years. He’s a good plumber and a good guy. Jessie, did you let your helper cut that nasty hole? No worries. I’ll fab something.

Tommy was our technician, he was on time and very professional. We had a problem with that was located behind the wall that we thought would be very difficult to access but he found the leak and got to the bottom of it and we were very pleased with the outcome. I would recommend Savage and son for any of your plumbing needs. We were so happy with their service we are going to have them come out and install a water heater. Many thanks especially to Tommy M.

Savage and Sons provided a competitive price and high quality work for our recent plumbing projects. I enjoyed working with all of their experts, from scheduling with Kathleen to shopping in their showroom to executing the project. I especially enjoyed working with Keith on the project execution. Keith is professional, efficient and extremely organized. Two minutes after he finished our job you wouldn’t even have known he was here because absolutely everything was cleaned up, working perfectly and sparkling new! I really enjoyed the entire process and each team member provided valuable information and excellent service for an enjoyable plumbing project experience.

We had a water main leak and our crawl space had water in it. Savage and sons had a plumber out that afternoon and was able to find the leak and have it repaired the same day! I cannot thanks Keith and Darian enough. They were so knowledgeable and efficient. Thank you for fixing our plumbing needs. We are so grateful!!

This was the most pleasant experience I've ever had dealing with a big plumbing problem. My new house was installed with the latest Kohler shower thermostatic valve with integrated volume control system.
Keith, who specializes in Kohler products, is highly skilled and meticulous in repairing the problems that were caused by my local plumber who installed incorrectly.
This was the most painless experience I've ever had with a plumber who is so thoroughly and committed to fixing the problem.
If I ever need a plumber, I will definitely use Savage and Son again.

Very nice service visit from Tommy M., a very courteous and obviously very qualified plumber, to repair our leaking shower valves. An example of how any company's service technicians should perform their jobs. Highly recommend Savage & Son for any plumbing concerns. And I would assume their HVAC techs are just as competent and courteous.

We have used Savage and Sons on several occasions for our home. They are consummate professionals and masters of their craft. They also charge a fair price and are always up front and honest. Big shout out to Tommy for helping us with the master bathroom. You're the man!

Professional, reliable service. Great customer service. Shout out to their scheduler Kathleen, who is always friendly and empathetic to the stressed client! I have been a loyal customer for 20+ years and more to come. Pete really knows how to run his family business. No wonder they 've been around since 1893!!!

This service call was a home run. The plumber's name was Joey and it was clear from the beginning he knew what he was doing. He got right to work, efficiently finished the job and it was clean and well done. I would highly recommend him as a plumber as well as Savage and Son. The bill was reasonable and fair. Joey is a tribute to the Savage and Son legacy. Thank you.

Ron J Bath
Reno, Nevada

The older I get, the more demanding I become of service providers in my home as my expectations increase. Savage and Son provides world class plumbing services. Absolutely first rate. Never seen anything like it. The high quality service started with Kathleen in Customer Service and continued on with Robert, who provided the onsite services in my home for five hours. He took care of the main project masterfully and then added a few other lesser items I requested, but were not originally scheduled. Happy from start to finish. Highly recommend Savage and Son.

Kathleen very efficiently dispatched a plumber as soon as possible and kept me updated on the plumber's arrival time. Robert arrived and quickly went to work, he had us back in business in no time. Robert checked with us to see if anything else needed done and recommended some future work due to the age of our house. Robert was pleasant, polite and a pleasure to have in our home. Robert left the workspace very clean! Savage and Son, again, met and exceeded every expectation. They are the best!

Keith came out to replace two hose bibs with a custom replacement brand we had purchased beforehand. The final cost was very reasonable, and Keith was able to overcome a few barriers that a previous company wasn’t sure how to handle. I highly recommend Savage and Son!

Keith did a customized job to retrofit/install a new sink and faucet in our guest bathroom. The work required both skill and artistry.
The result exceeds our expectations.

Robert did a great job. Even showed up early. We highly recommend Savage and Sons. New hot water heater!

Keith was fantastic. He came out the same day I called and helped me with my question. Highly recommend.