Home Services reviews in Sparks, Nevada

Alex did a phenomenal job restoring our antique Persian rugs. I highly recommend this gentleman and his business. Thanks again, Alex.

Alex came to my rescue when I discovered some stains on a vintage sheepskin rug that my mother had given me. He took the time and care to make sure he had the rug looking lovely again. Thank you so much!

I inherited a dog pee saturated rug. Alex of Reno Rug Wash saved it! Even after another company told me to throw it away! Now it smells great and looks beautiful! Yay!

Alex is superb with caring for our oriental rugs. He has repaired them and cleaned them. They return in beautiful shape. He is very knowledgeable and recommends what should be done to keep them looking their best for years.

I had a hand made Persian rug and wanted to hang it on the wall. I called many Persian rug stores and no one was willing to help me. Alex was very supportive and passionate to give me exactly what I wanted. He did an amazing job and his price was so reasonable. I trust him 100% and I will never go anywhere else! Thank you so much Mr.Alex! 😊

The MOST AWESOME Rug Service in the WHOLE REGION! No joke!
DO NOT use anyone else if you care about your rugs and care about HONEST, FAIR Pricing, FANTASTIC CARING work, POSITIVE Attitude and dealing with a GOOD HEARTED, NOT GREEDY Company! Owner Alex is a genuine, professional, local business owner who DOES IT RIGHT in EVERY WAY! His kind heart has made sure that our Childrens' Music class rug was perfectly taken care of after being soaked by a flood! We couldn't feel more blessed! He is a blessing!

Just called to talk with Alex about a Rug that I have that needs to be cleaned. He was very open and honest and said that given the price of the rug that I paid for it, it may not be worth the cleaning. He can totally get it cleaned and is happy to do it, if that is what my wife wants. He didn't pressure sell and it was what was best for me and my wife. Given the honesty and general good feeling that I got from Alex, he will always be the place I take my rugs to get cleaned.

I asked Oriental Rug Wash to repair an oriental rug that had begun to unravel at one end. They did a fantastic repair job and my rug looks beautiful. They also washed the rug and it looks great. In addition, they delivered the rug to me at Lake Tahoe. I would recommend them to anyone who wants work done on an oriental rug. I will use them again in a heartbeat.

Alex at Oriental Rug Wash is a master of oriental rugs. He washed and reinstalled 8 inherited rugs for me including installing the appropriate padding for my rugs. Each rug was pristine when he finished with it. I couldn’t believe the colors that had been hiding behind the age accumulation of dust/dirt.

Many people only leave feedback when they are unhappy, but I had to leave 5 star feedback because everything is PERFECT!

I just picked up my 2 , 100 year old rugs yesterday. Alex and Rachael did a fabulous job. Rachael sewed tiny stitches along the fringe to keep the rugs from unraveling. And they are so clean. It makes me laugh. They were twice the weight when I brought them in from all the dirt. They look beautiful. I would highly recommend bringing your carpets here. Alex told me so much I did not know about them. Very hard working, careful and honest folks. Thank you!

Alex is extremely professional and very knowledgeable about rugs. Our family is moving cross country and he made it easy to add cleaning our Turkish patched rugs to the million of other things need to get done before a cross country move. He was quick to respond to my calls and made every effort to get our rugs cleaned and ready to pack in a timely manner. I would definitely refer Alex to anyone needing their rugs cleaned!

I have a number of oriental area rugs in my home, and I've have been having Reno Oriental Rug Wash working through all of them, cleaning and making any needed repairs. Alex has done a wonderful job - the quality of the work he does is excellent, and it is a pleasure to work with him. I trust him to take good care of my rugs, and highly recommend Reno Oriental Rug Wash. If you need your rugs washed and / or repaired, this is the business to go to.

The company is under new ownership since I last used them. Two out of three of my good rugs were damaged. A Turkish silk rug is now stretch out of shape and they won't even try to fix it, while a Persian rug runs pink and the nap is standing up. The owners won't even call me and they stand behind the release you must sign that basically says they can wreck your rug and it's not their fault. Their "expert" son, who is very nice, said the Persian rug was made with chemical dyes, when I have paperwork showing vegetable. The son did work hard to correct the Persian and I appreciate that, but it is damaged. I would recommend you try a different company. I am sorry to say these things and would rather be writing a glowing report.

Alex Flores of Reno Oriental Rug Wash is one of my best mentors. He is not only a great rug cleaner, he has helped me become a great rug washer in my city. If you need your rugs cleaned, bring them to Alex Flores. You'll love your rugs.

This is the most unprofessional company I have used in a long time. I have an original Persian rug I needed mended on 2 sides only. The other two sides have the hand stitching. I was very nervous about someone working on this rug so I went over everything that needed to be done with the office. And then confirmed again via text. They were supposed to fix the 2 sides and clean the rug. The rug was picked up 8/1/25 and I was told the rug would be dropped off Friday 8/8/25. No one called Friday so I called the following Monday for an update and no one answered. I called again Wednesday and no one answered. I called from a different number and the manager answered and said he didn’t even know which rug was mine. I told them I just want the repair and I would get it cleaned somewhere else. They dropped the rug off Friday 2 weeks later. They put a cheap discolored fabric around all four sides rather than the 2 we discussed. The stitch is wobbly and has holes/gapes throughout and the fabric they used is frayed. When I called them to ask what was going on the woman on the phone said “well I’ve been out of town”. Not sure how that fixes anything. I would strongly recommend looking elsewhere if you have expensive rugs. See photos.

No better quality of service, legit licensed business with impeccable quality of service! Highly recommended!

The cleaning crew did a great job. They were punctual and friendly. They were thorough and made sure that I was happy with the job they were doing. I will Be using them again.

Even construction clean up was a breeze for morning star! From windows, to cabinets, to the floors, morning star left my property picture perfect! Thank you will recommend to my friends!

Wow! my carpets look amazing! I will definitely use Affinity again in the future and I highly recommend! The new system is awesome!

I've used Affinity Cleans for several years and am extremely pleased with their service and professionalism. I have a long-haired indoor cat who regularly leaves me hairball "presents" along with regurgitated food on my carpet. I have difficulty bending over and can't do a really thorough job of cleaning up the mess. Affinity Cleans does the job every time.

Affinity Cleans was great! It was easy to book with them and they got me in right away. They were efficient and friendly. I was very happy with service. They called to follow up afterwards as well. Highly recommend.